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Client Operations Manager Jobs in Three Rivers, MI

Deliver exceptional customer service to enhance client satisfaction, loyalty, and retention ... to maintain branch operations. Key Qualities & Competencies: Polished and Professional ...

Banking Center Manager

Battle Creek, MI · On-site

$60K - $121.30K/yr

... client satisfaction and retention; implementation and compliance with all operational standards ... The Banking Center Manager has individual responsibilities for direct client sales and service ...

Supporting operations management with performance metrics and technical reporting Desired ... Valid driver's license for traveling between client sites * Proficiency with Microsoft Office Suite ...

Supporting operations management with performance metrics and technical reporting Desired ... Valid driver's license for traveling between client sites * Proficiency with Microsoft Office Suite ...

Troubleshoot and recommend or resolve operational problems and minimize delays. May be responsible ... May have responsibilities to communicate with the client and deliver work products to satisfaction ...

Additionally, the Senior Manager, Production will contribute to the department operations ... Regular communication with agency team and client team regarding roles and responsibilities, budget ...

... operations, security management, or supervising teams in a fast-paced environment * Experience in leading, developing, and retaining a dynamic team while building positive client relationships

... operations, security management, or supervising teams in a fast-paced environment * Experience in leading, developing, and retaining a dynamic team while building positive client relationships

... operations, security management, or supervising teams in a fast-paced environment * Experience in leading, developing, and retaining a dynamic team while building positive client relationships

SL is responsible for leading the salon operations and team members, including modeling Regis' core ... Provide customized consultations with each client, including stating the final price before the ...

SL is responsible for leading the salon operations and team members, including modeling Regis' core ... Provide customized consultations with each client, including stating the final price before the ...

SL is responsible for leading the salon operations and team members, including modeling Regis' core ... Provide customized consultations with each client, including stating the final price before the ...

Troubleshoot and recommend or resolve operational problems and minimize delays. May be responsible ... May have responsibilities to communicate with the client and deliver work products to satisfaction ...

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Client Operations Manager information

See Three Rivers, MI salary details

$41K

$114.1K

$125K

How much do client operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for client operations manager in Three Rivers, MI is $114,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,600.00 and $123,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What does a Client Operations Manager do?

A Client Operations Manager oversees the day-to-day operations that impact client relationships and satisfaction. They act as a liaison between clients and internal teams, ensuring services are delivered efficiently and client expectations are met. Their responsibilities often include managing client onboarding, coordinating project delivery, resolving issues, and improving processes to enhance client experiences. This role requires strong organizational, communication, and problem-solving skills to ensure successful and lasting client partnerships.
What job categories do people searching Client Operations Manager jobs in Three Rivers, MI look for? The top searched job categories for Client Operations Manager jobs in Three Rivers, MI are:
What cities near Three Rivers, MI are hiring for Client Operations Manager jobs? Cities near Three Rivers, MI with the most Client Operations Manager job openings:

Embedded Project Manager - Project Assignment - Kalamazoo

EAD Management Services Inc

Kalamazoo, MI • On-site

Temporary

Posted 10 days ago


Job description

A Great Opportunity for Growth within a Successful Company!
Join one of the United States' most progressive and innovative automation, engineering and construction service firms. EAD supports clients' projects on hundreds of systems in industrial manufacturing facilities specializing in food and beverage, specialty chemical, consumer goods and parcel and logistics. This opportunity will enable you to enjoy a fast-paced environment working on projects of all sizes and complexities.
EAD is building a high-performance network of senior, field-deployable professionals to support capital project execution in industrial manufacturing environments. This role is a Temporary Full-Time (W-2) position designed for professionals who will be embedded at client sites for the duration of specific project assignments. As an Embedded Project Manager - Project Assignment, you will operate as a trusted extension of both the client and EAD, providing on-site leadership and execution support. This role is ideal for individuals who enjoy travel, hands-on project work, and dynamic, project-based assignments where duration is tied to the needs of each engagement.
Responsibilities
  • Ensure projects are delivered under budget, within schedule, within the agreed-to scope and with great customer experience
  • Lead small teams consisting of various engineering disciplines and other project support personnel
  • Responsible for maintaining appropriate project documentation in the proper locations
  • Manage client's project expectations and requirements
  • Understand and perform critical path analysis
  • Sign client/firm agreement, if qualified within the limits of EAD signatory policy
  • Maintains understanding of project financial issues
  • Authorizes billing to client
  • Responsible for project reporting including resource utilization and project profitability
  • Accountable for project costs, schedules, performance and safety
  • Responsible for communications, escalations and resolving complex client issues
  • Act as single point of contact to the client, senior-level project managers and company executives
  • Tracking and delivering project metrics
  • Mentoring and coaching team members
  • Report into senior and executive management
  • Lead multiple, large, multi-disciplinary projects
  • Responsible for adhering to all EAD's safety standards and practices
  • Lead preparation of proposals including scope definition, schedule development and budget estimates
  • Perform other related duties as assigned

Requirements:
  • Bachelor of Science degree in Mechanical, Industrial, Chemical, Construction, Civil Engineering, Project Management with ten years of relevant working experience and advanced knowledge in mechanical engineering, or equivalent combination of education, training, and experience
  • Ten years of experience in project management/execution with an understanding of standard project management processes/procedures
  • Experience leading or supporting projects in active client facility environments, with direct exposure to on-site operations
  • PMP certified
  • High level interpersonal skills, tact, and diplomacy
  • Ability to manage small to large projects
  • Proficient in executing fast tracked projects
  • Strong analytical and problem-solving skills
  • Engineering consulting firm experience
  • Excellent communication skills, both verbal and written, while being capable of interacting effectively with plant operations from the maintenance level through and including the executive level
  • Must have a proven track record of accomplishments as a project manager or lead engineer on industrial projects and be capable of supervising and directing a team of engineers, contractors, and vendors
  • Ability to review design drawings and assess a job site for constructability including pre-construction activities, fabrication workflow, material staging, and safety risks
  • Ability to review and manage the implementation of safety and injury reporting procedures
  • Working knowledge of excel including macros
  • Self-starter with strong attention to detail
  • Ability to develop business opportunities
  • Posses and able to maintain a valid driver's license
  • Computer proficiency with Microsoft Office, MS Project required
  • Travel and/or field experience required

Working Conditions:
  • Embedded at a plant, or client site environment*
  • Must be willing to travel as required and work remotely on a client site.
  • Ability to sit and work at computer for extended periods of time
  • Ability to walk up numerous flights of stairs/ladders multiple times a day and/or work in tight spaces in extreme conditions
  • May work near moving mechanical parts and equipment*
  • Office, Commercial and/or Industrial setting with the potential of exposure to fumes or airborne particles, toxic or caustic chemicals*
  • Ability to lift and/or move up to 50 lbs.*
  • Weekend, holiday or evening work as needed

* EAD will provide training, administrative/engineering controls, and personal protective equipment as necessary.
We strongly believe that diversity of experience, perspectives, and background will lead to a better workplace for our employees and a better product for our customers.
EAD is an Equal Opportunity Employer