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External Operations Manager Jobs in Three Rivers, MI

CFS

Office Manager

Elkhart, IN · On-site

$48K - $55K/yr

Serve as point of contact for internal teams and external partners regarding administrative or operational issues Qualifications * Bachelor's degree in Business Administration, Management, or related ...

gaylor

Senior Project Manager

South Bend, IN

The Project Manager will schedule, participate in, and conduct project meetings, and will report to the Operations Manager while interacting with various internal and external stakeholders.

Gaylor Electric

Senior Project Manager

Granger, IN · On-site

The Project Manager will schedule, participate in, and conduct project meetings, and will report to the Operations Manager while interacting with various internal and external stakeholders.

Consumers Energy

Mgr Elec Operations

Battle Creek, MI · On-site

General Summary of Job Responsibilities The Manager of Electric Operations provides planning ... and external to the Company. Essential Duties and Responsibilities * Conducts regular safety ...

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External Operations Manager information

See Three Rivers, MI salary details

$28.6K

$58.5K

$109.3K

How much do external operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for external operations manager in Three Rivers, MI is $58,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $71,500.00 per year, depending on experience, location, and employer.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often require strong leadership, project management skills, and industry knowledge, which can contribute to higher compensation levels compared to entry-level roles.

What are popular job titles related to External Operations Manager jobs in Three Rivers, MI?

For External Operations Manager jobs in Three Rivers, MI, the most frequently searched job titles are:

What job categories do people searching External Operations Manager jobs in Three Rivers, MI look for?

The top searched job categories for External Operations Manager jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for External Operations Manager jobs?

Cities near Three Rivers, MI with the most External Operations Manager job openings:

External Operations Manager jobs near you

Senior Operations Manager, Workplace Services

Ricoh USA, Inc.

Wakarusa, IN • On-site

$75K - $80K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago

Ricoh rating

7.8

Company rating: 7.8 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

70th of 159 rated electronics manufacturers

Job description


$75,000 - $80,000 per year
Senior Site Manager, MS Site Management
POSITION PROFILE
Accountable for daily operations of medium to large team that may include a complex site or/and multiple sites. Ensures contract compliance of contracted services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services through SLA results and client feedback. Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training & development, succession planning, and conducts performance management that includes employee counseling.
Job Duties and Responsibilities
  • Responsible to manage daily operations of a medium-large size site while managing a medium-large team of direct reports.
  • Prioritizes complex projects while effectively managing multiple and competing priorities.
  • Fosters an inclusive and high performing team environment in which SLA objectives are met.
  • Expert knowledge of Ricoh's products and offerings. Consistently consults and displays insights into strategic and tactical issues by actively seeking input of counterparts in other business units and businesses.
  • Improves quality of operations while consistently applying effective implementation and management of RICOH Service Excellence tools.
  • Responsible for staffing and performance management of assigned site personnel and assigned Field Service Representative staff.
  • Creates and maintains a customer-focused environment with regular end-user feedback and customer satisfaction surveys, with active Commitment Action Document.
  • Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline standards and compliance, utilizing tools and best practices.
  • Ensures that location is properly staffed by promoting effective use of internal recruiting and selection process to attract and hire talent.
  • Motivates employees and recognizes their accomplishments in a timely manner leveraging the Ricoh Recognition programs.
  • Identifies and recommends high performers for succession planning. Responsible for employee retention, performance management and employee counseling.
  • Identify training and performance planning targets through the development of assigned staff through Individual Development Plan Management, along with succession planning, and mentorship.
  • Focus is on business retention, customer service, high performing team, and profitable growth.
  • Able to support, lead and manage team through all phases of Change Management.
  • Understand complex and detailed processes, seeks ways to improve operational effectiveness, conducts root cause analysis, and issue resolutions to ensure optimal customer satisfaction.
  • Identify gaps/scope creep in service delivery and adjust process documentation to work within the client or Ricoh framework, with support of AOM/ESM or NOM.
  • Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.
  • Maintains formal contact with the customer on a daily basis in MS and as needed in BIS.
  • Clearly communicates job expectations/consequences of direct reports by training, cross-training, coaching, counseling, directing, evaluating the work and efficiency of subordinates to increase their work output and work quality.
  • Acts as a consultant to customer in improving business processes through workflow enhancements and appropriate services.
  • Collaborates with other leaders, team members, and internal or external customers to implement a solution or initiative.
  • Able to support, lead and manage team through all phases of Change Management, with support of AOM/ESM or NOM.
  • Suggests, develops, and implements process improvements that increase quality or productivity.
  • Completes Monthly Operations Review, site reports and other paperwork as necessary.
  • Supports QSMs.
  • Is responsible for creating/conducting site required reporting, customer presentations and business reviews to ensure alignment with contractual requirements and value add reporting.
  • Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)
Typically Requires:
  • High school or GED is required.
  • 5+ years of work experience in a related field (B2B and/or technical).
  • Previous 2 years of managerial work experience strongly preferred.
  • Previous 5 years Customer facing work experience required.
  • Demonstrated high level knowledge and understanding of technology.
  • Off 360 proficient user.

KNOWLEDGE, Skills And Abilities
  • Strategical facilitator of complex issues.
  • Ability to present to a large-sized group.
  • Complex-Problem Solving Skills.
  • Demonstrates managerial courage.
  • Expert Customer Service skills.
  • Expert Technical aptitude.
  • Expert Written and Verbal Communication skill.

Working Conditions, MENTAL aND PHYSICAL DEMANDS
  • Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
  • Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction; prepare, provide and convey diversified information.
  • Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs.
  • Moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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