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Client Operations Manager Jobs in Three Rivers, MI

Your Path Family Law

Operations Manager

Kalamazoo, MI · On-site +1

$75K - $95K/yr

... client experience • Interview vendors and make recommendations to the Owner • Troubleshoot technical issues and coordinate with IT providers • Work with the computer support company when ...

Your Path Family Law

Operations Manager

Kalamazoo, MI

$75K - $95K/yr

We are also a dynamic, growing law firm in need of an Operations Manager. A candidate for this ... client experience * Interview vendors and make recommendations to the Owner * Troubleshoot ...

Securitas

Assistant Account Manager

Portage, MI

$27/hr

... operations provided to an assigned group of smaller accounts including client service and problem ... As an Account Manager you will be performing a variety of management functions for assigned ...

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$41K

$114.1K

$125K

How much do client operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for client operations manager in Three Rivers, MI is $114,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,600.00 and $123,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What does a Client Operations Manager do?

A Client Operations Manager oversees the day-to-day operations that impact client relationships and satisfaction. They act as a liaison between clients and internal teams, ensuring services are delivered efficiently and client expectations are met. Their responsibilities often include managing client onboarding, coordinating project delivery, resolving issues, and improving processes to enhance client experiences. This role requires strong organizational, communication, and problem-solving skills to ensure successful and lasting client partnerships.
What job categories do people searching Client Operations Manager jobs in Three Rivers, MI look for? The top searched job categories for Client Operations Manager jobs in Three Rivers, MI are:
What cities near Three Rivers, MI are hiring for Client Operations Manager jobs? Cities near Three Rivers, MI with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Operations Manager

Your Path Family Law

Kalamazoo, MI • On-site, Remote

$75K - $95K/yr

Full-time

PTO

Posted 13 days ago

Job description

Description
Your Path Family Law is a boutique law firm that specializes in Divorce & Child Custody. We guide parents on their path through divorce with compassion and integrity. We never hide the ball, and we put clients first. We are also a dynamic, growing law firm in need of an Operations Manager. A candidate for this position must be intelligent, hardworking, have a great personality, and a positive attitude. Operational experience is required, but not necessarily law firm experience.
The ideal candidate should thrive on challenges and welcome change.
This is a hybrid position for a hybrid work environment. Candidate must be working on-site two to three days a week (we expect more in-person work during the onboarding process).
If you believe you have the skills and personality for this position, please apply!
Responsibilities
The key responsibilities for this important position include:
H.R. & Operations:
• Assist the owner with posting job ads, interviews, and hiring new staff
• Creating the firm's training programs for various positions, utilizing Trainual or a similar platform
• Work with the firm's COO to create policies, systems, and procedures
• Manage firm benefits and research new benefit opportunities at the direction of the Owner
• Coordinate insurance for the firm, including liability, malpractice, etc
• Assist the Owner with training and coaching staff
• Managing compliance of attorneys and staff with necessary training and CLEs
• Coordinate staff schedules, training, and personal time off
• Hold the team accountable for their Key Performance Indicators
• Run payroll
Finances:
• Update cash flow projection weekly
• Update the budget quarterly and review it monthly
• Pay firm bills and work with the Owner to ensure profitability
• Track A/R and work with staff on collections
Technology:
• Test potential technologies to supplant or replace the current technology stack for operations, programming, or client experience
• Interview vendors and make recommendations to the Owner
• Troubleshoot technical issues and coordinate with IT providers
• Work with the computer support company when necessary
• Update software and electronics when necessary
Office Guru:
• Keep the office operating smoothly on a daily basis
• Plan staff outings and develop a positive firm culture
• Work closely with the Owner to prepare business plans and growth plans
Qualifications
• Candidate must be proficient with Microsoft Office Suite and possess experience managing a team of at least 5 employees and a budget of at least $1,000,000
• Legal administration experience is not a prerequisite, but candidates with the same are strongly encouraged to apply

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