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Client Operations Manager Jobs in Springfield, OH

RELX

Client Manager- Large Law Firms

Dayton, OH · On-site

$113K - $211K/yr

About the RoleAs a Client Manager on the Large Law Team, you will own and grow a portfolio of large ... operations. This role combines strategic account ownership with consultative selling to drive ...

KBR

Facilities Manager

Beavercreek, OH · On-site

Experience managing operational tracking of client space allocations, including coordinating updates and ensuring accuracy across stakeholder groups. * Proven ability to track and analyze quarterly ...

Concept Plus, LLC

Operations Lead

Dayton, OH

... management, and business support functions to ensure stable, responsive, and uninterrupted mission operations.] This position requires a strong understanding of client IT operational processes and ...

Concept Plus

Operations Lead

Dayton, OH · On-site +1

... management, and business support functions to ensure stable, responsive, and uninterrupted mission operations.] This position requires a strong understanding of client IT operational processes and ...

Deloitte

Manager - ServiceNow

Dayton, OH · On-site +1

... Operations Management, Information Technology Asset Management, and Third-Party Risk Management ... with client strategic objectives, regulatory requirements, and risk appetite. It keeps the ...

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All JobsClient Operations Manager JobsClient Operations Manager Jobs in Springfield, OH

Client Operations Manager information

See Springfield, OH salary details

$40.1K

$111.4K

$122.1K

How much do client operations manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for client operations manager in Springfield, OH is $111,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,700.00 and $120,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What job categories do people searching Client Operations Manager jobs in Springfield, OH look for? The top searched job categories for Client Operations Manager jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Client Operations Manager jobs? Cities near Springfield, OH with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Client Manager- Large Law Firms

Client Manager- Large Law Firms

RELX

Dayton, OH • On-site

$113K - $211K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Are you motivated by building trusted partnerships with large law firms and helping them achieve better outcomes through technology?

Do you enjoy owning complex accounts and shaping growth through consultative, insight-led selling?

About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( http://www.relx.com ), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles ( https://stories.relx.com/responsible-ai-principles/index.html ).

About the RoleAs a Client Manager on the Large Law Team, you will own and grow a portfolio of large law firm accounts, focusing on long-term relationships, product adoption, and measurable client value. You will partner closely with customers to understand their priorities and position LexisNexis solutions as business-critical tools that support legal practice, knowledge management, and firm operations. This role combines strategic account ownership with consultative selling to drive retention and expansion.

Responsibilities

  • Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions

  • Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations

  • Position LexisNexis legal research, analytics, and AI-enabled workflow platforms as essential solutions aligned to client practice groups and operational goals

  • Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs

  • Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships

  • Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies

  • Provide structured feedback to internal teams based on client insights and usage patterns

Requirements

  • Experience managing and expanding complex B2B SaaS or technology accounts within large law firms or professional services organizations

  • Strong executive presence with clear communication, organization, and cross-functional collaboration skills

  • Demonstrated ability to negotiate contracts and close business in a team-based selling environment

  • Proficiency with Salesforce and sales enablement tools such as Gong, Seismic, and Outreach

  • Comfort using generative AI tools such as Microsoft Copilot or ChatGPT to support productivity and insight generation

  • Willingness to travel up to 20%, including day and overnight travel

Work in a Way that Works for YouWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working PatternWorking flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the BusinessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $74,100 - $137,600. Total Target Cash Range: $113,900 - $211,700. Geographic differentials may apply in some locations to better reflect local market rates.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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