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Client Operations Manager Jobs in Naperville, IL

MV Transportation

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

COFREIGHT INC

Operations Manager

Joliet, IL · On-site

$80K - $90K/yr

As client's partner with us, we focus on more than just a business relationship; it's an ... Proficiency in project management methodologies, operational analytics, and continuous improvement ...

Sedgwick

Operations Manager

Chicago, IL · Hybrid

$71K - $85K/yr

... Insurance Operations Manager Our teams connect! We collaborate onsite and have a hybrid work ... Assures compliance with client internal controls, audit requirements and service agreement ...

Sedgwick

Operations Manager

Chicago, IL · On-site

$71K - $85K/yr

... Insurance Operations Manager Our teams connect! We collaborate onsite and have a hybrid work ... Assures compliance with client internal controls, audit requirements and service agreement ...

York Risk Services

Operations Manager

Chicago, IL · Hybrid

$71K - $85K/yr

... Insurance Operations Manager Our teams connect! We collaborate onsite and have a hybrid work ... Assures compliance with client internal controls, audit requirements and service agreement ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Unisco

Operations Manager

Joliet, IL · On-site

$80K - $90K/yr

As client's partner with us, we focus on more than just a business relationship; it's an ... chain, and facilities management. * Analyze existing operational processes and identify ...

Unis LLC

Operations Manager

Joliet, IL · On-site

$80K - $90K/yr

As client's partner with us, we focus on more than just a business relationship; it's an ... chain, and facilities management. * Analyze existing operational processes and identify ...

MV Transportation

Operations Manager

Chicago, IL

$88K - $104K/yr

Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ... Minimum of five years of recent experience managing paratransit operations or a similar position (a ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ... Minimum of five years of recent experience managing paratransit operations or a similar position (a ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

WeDriveU

Operations Manager

Niles, IL

$70K - $75K/yr

The OM will work onsiteand will actively communicate with the client as well as other vendors ... Hard Requirements: * 3+ years' experience in Operations Management Preferred Requirements: * Work ...

Metropolis Technologies

Operations Manager

Chicago, IL · On-site

$60K - $65K/yr

Deliver on our Promise by ensuring every moment matters for our clients by resolving client ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

Metropolis Technologies

Operations Manager

Chicago, IL · On-site

$60K - $65K/yr

Deliver on our Promise by ensuring every moment matters for our clients by resolving client ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

Metropolis Technologies

Operations Manager

Chicago, IL · On-site

$60K - $65K/yr

Deliver on our Promise by ensuring every moment matters for our clients by resolving client ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

Salesforce, Inc.

Operations Manager

Chicago, IL · Remote

... federal client, combining software license and services contracts). * Variance Investigation ... Management, Contract Administration, or Business Operations within the US Public Sector.

Metropolis Technologies

Operations Manager

Chicago, IL · On-site

$60K - $65K/yr

Deliver on our Promise by ensuring every moment matters for our clients by resolving client ... managing the operation's budget. * Identify all procurement and vendor service needs of the ...

Addison Group

Interim Operations Manager

Chicago, IL · On-site

$40 - $50/hr

Our client is a well-established commercial real estate firm. They are seeking an experienced Interim Operations Manager to provide leadership and operational support during an executive transition.

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Naperville, IL

Client Operations Manager information

See Naperville, IL salary details

$44.4K

$123.5K

$135.3K

How much do client operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client operations manager in Naperville, IL is $123,493.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,800.00 and $133,800.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Naperville, IL? For Client Operations Manager jobs in Naperville, IL, the most frequently searched job titles are:
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What cities near Naperville, IL are hiring for Client Operations Manager jobs? Cities near Naperville, IL with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Operations Manager

MV Transportation

Chicago, IL • On-site

$83K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 hours ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

80th of 97 rated public transport

Job description

Overview
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Responsibilities
MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to:
  • Minimum of five years of recent experience managing paratransit call center operations or similar position (a similar position would be a manager overseeing day-to-day operations of demand-response passenger transportation, including managing staff and driver schedules to meet service demand);
  • Scheduling, routing, and dispatch or call center functions;
  • Development and implementation of operation policies and procedures;
  • Knowledge of regulatory requirements to assure compliance with applicable federal, state, and local laws for operating demand-response transportation services (e.g., FTA DOT ADA and drug and alcohol, DOJ Title VI, and state DOT regulations);
  • Experience overseeing schedulers and dispatchers;
  • Excellent organization and planning skills;
  • Excellent customer service skills;
  • Ability to handle multiple tasks accurately and effectively; and
  • Proficiency in Trapeze.

Qualifications
Talent Requirements:
  • Effectively manage on-time performance and driver availability.
  • Effectively manage all dispatch and call center functions.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
  • Contributes to maintain the safety culture of the division.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits.
  • Daily, weekly and monthly review of key operational metrics.
  • Implement, promote and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.

Starting salary range: $83,598 - $90,000
Healthcare Benefits
  • PPO Medical (Spouse, dependent children)
  • Medical HSA (Spouse, dependent children)
  • Prescription (Spouse, dependent children)
  • Dental (Spouse, dependent children)
  • Vision (Spouse, dependent children)
  • Telemedicine
  • FSA
  • HSA
  • Life
  • AD&D
  • Group Accident
  • Critical Illness
  • Hospital Indemnity
  • LTD
  • STD
  • EAP

Retirement Benefits
Company Offered 401(k)
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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