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Client Operations Manager Jobs in Elgin, IL (NOW HIRING)

Hallcon

Senior Manager Rail Operations

Chicago, IL · On-site

The Role Are you passionate about client service and ready to lead a collaborative, dynamic team? We are looking for an experienced client operations manager in Bedford Park to partner with and lead ...

hallcon

Senior Manager Rail Operations

Chicago, IL

The Role Are you passionate about client service and ready to lead a collaborative, dynamic team? We are looking for an experienced client operations manager in Bedford Park to partner with and lead ...

Barry's

Client Operations Supervisor

Chicago, IL · On-site

$23/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Ropes & Gray

Client Operations & LPM Manager

Chicago, IL · Hybrid

$138K/yr

The Client Operations Services & Legal Project Management team thrives on these changes, residing at the intersection of process improvement, technology, data storytelling, client service and legal ...

Barry's

Client Operations Supervisor

Chicago, IL · On-site

$24/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Barry's

Client Operations Lead

Chicago, IL · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

Chicago, IL · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Alston Construction

Operations Manager

Downers Grove, IL · On-site

$165 - $190K/hr

We believe the success of any project depends upon a strong builder client relationship, and a ... Operations Manager Classification: Exempt Office Location: Downers Grove, IL To perform this job ...

Harmony Solutions INC

Be Seen First

Operations Manager

Lombard, IL · On-site

$80K - $100K/yr

PCE Operations Manager Location: Hybrid (Illinois Preferred) Department: Clinical Operations ... Client Success to keep projects moving, remove barriers, and ensure operational excellence.

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Client Operations Manager information

See Elgin, IL salary details

$44K

$122.3K

$133.9K

How much do client operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client operations manager in Elgin, IL is $122,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
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Client Operations Manager jobs near you

Senior Manager Rail Operations

Hallcon

Chicago, IL • On-site

Full-time

Posted 17 days ago

Hallcon rating

4.3

Company rating: 4.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

359th of 359 rated logistics

Job description

The Company
Hallcon is a transportation and infrastructure services company serving clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation networks, and more.
Hallcon provides essential services spanning multi-modal shuttle operations, integrated command centers, electric vehicle (EV) infrastructure, EV Charging-as-a-Service (CaaS), technology integration, analytics, business intelligence, fleet management, specialty cleaning, and overall rider experience performance.
The Role
Are you passionate about client service and ready to lead a collaborative, dynamic team? We are looking for an experienced client operations manager in Bedford Park to partner with and lead nationally distributed client and field operations teams. Equipped with pragmatic transportation/logistics operations experience, ideal candidates will demonstrate a strong mix of hands-on leadership, data-driven performance, and field team development.
Key Responsibilities
  • Cultivate and maintain strong relationships with key corporate railroad clients, including operations executives and stakeholders
  • Manage and own key client books of business, including safety, service level metrics, and profit levers
  • Mentor and develop field operations managers to successfully run client operations, inspiring engagement, leadership, and follow-through for dispersed field teams
  • Recommend, monitor, and optimize performance metrics
  • Recommend resource utilization and client process improvement opportunities
  • Proactively manage, avoid, and resolve service opportunities or challenges
  • Manage complex operational deployments and projects to optimize driver, fleet, and operational resources
  • Lead client operations discussions and strategic outcomes
  • Actively identify process improvement opportunities and recommendations
  • Collaborate effectively with client, executive, and field team members
  • 20-30% business travel anticipated
  • 100% onsite working environment at company offices or field offices (this role is not a remote work environment role)

Qualifications
  • 6+ years management experience in transportation/logistics, including collaboration with operations centers
  • Hands-on experience leading, developing, and cultivating field operations teams comprised of 5-10 team members
  • Demonstrated track record in leading client operations teams, client relationships, and management team updates
  • Proven client service and project management skillsets
  • Experience driving results across distributed, multi-state operations teams
  • Successful track record working in unionized environments
  • Strong project management skills and proven ability to drive daily/weekly outcomes and milestones
  • Solid Microsoft Office (Outlook, Word, PowerPoint) proficiency
  • Proficiency with analyzing data and metrics using Microsoft Excel
  • Experience using Microsoft Power BI dashboards or similar analytics platforms is a plus
  • Understanding of state/federal DOT and railroad-specific regulations
  • Bachelor's degree preferred
  • Strong written and verbal communication, problem-solving skills
  • Asserts ownership for projects and assigned activities, meets deadlines

Does this opportunity resonate with you? Please share your background and be ready to share examples that can showcase your written communication and team leadership skills!

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