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Client Operations Manager Jobs in Elgin, IL (NOW HIRING)

Sedgwick

Operations Manager

Chicago, IL · On-site

$71K - $85K/yr

... Insurance Operations Manager Our teams connect! We collaborate onsite and have a hybrid work ... Assures compliance with client internal controls, audit requirements and service agreement ...

Sedgwick

Operations Manager

Chicago, IL · Hybrid

$71K - $85K/yr

... Insurance Operations Manager Our teams connect! We collaborate onsite and have a hybrid work ... Assures compliance with client internal controls, audit requirements and service agreement ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

MV Transportation is seeking an Operations Manager will provide support, leadership and direction ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

WeDriveU

Operations Manager

Niles, IL

$70K - $75K/yr

The OM will work onsiteand will actively communicate with the client as well as other vendors ... Hard Requirements: * 3+ years' experience in Operations Management Preferred Requirements: * Work ...

Northern Trust

Payment Operations Manager

Chicago, IL

$154K - $269K/yr

Stakeholder & Client Management * Comply with service level agreements, providing transparency on ... Operations specialist, with ability to manage multiple priorities and high-quality outcomes

Northern Trust

Payment Operations Manager

Chicago, IL · On-site

$154K - $269K/yr

Stakeholder & Client Management * Comply with service level agreements, providing transparency on ... Operations specialist, with ability to manage multiple priorities and high-quality outcomes

Addison Group

Interim Operations Manager

Chicago, IL · On-site

$40 - $50/hr

Our client is a well-established commercial real estate firm. They are seeking an experienced Interim Operations Manager to provide leadership and operational support during an executive transition.

Northern Trust

Payment Operations Manager

Chicago, IL · On-site

$154K - $269K/yr

Stakeholder & Client Management * Comply with service level agreements, providing transparency on ... Operations specialist, with ability to manage multiple priorities and high-quality outcomes

Addison Group

Interim Operations Manager

Chicago, IL · On-site

$40 - $50/hr

Our client is a well-established commercial real estate firm. They are seeking an experienced Interim Operations Manager to provide leadership and operational support during an executive transition.

Addison Group

Interim Operations Manager

Chicago, IL · On-site

$40 - $50/hr

Our client is a well-established commercial real estate firm. They are seeking an experienced Interim Operations Manager to provide leadership and operational support during an executive transition.

Alma Lasers

Service Operations Manager

Buffalo Grove, IL · On-site

$115K - $150K/yr

Supervise, coach, train, and develop client relations associates, field service and depot service technicians. * Manage day-to-day service operations, including call center management, escalations ...

New

GoodVets

Hospital Operations Manager

Chicago, IL · On-site

$65K - $80K/yr

Client Relations: Maintains a top-tier client experience and proactively resolves issues * Team Leadership: Hires and develops high-performing teams; models accountability and professionalism

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Elgin, IL

Client Operations Manager information

See Elgin, IL salary details

$44K

$122.3K

$133.9K

How much do client operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for client operations manager in Elgin, IL is $122,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Elgin, IL? For Client Operations Manager jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Elgin, IL look for? The top searched job categories for Client Operations Manager jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Client Operations Manager jobs? Cities near Elgin, IL with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Operations Manager

Operations Manager

Sedgwick

Chicago, IL • On-site

$71K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 hours ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 316 frontline employees who took The Breakroom Quiz

190th of 281 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Operations Manager
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Dublin, OH : 5500 Glendon Court Dublin OH 43016
Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604
PRIMARY PURPOSE: To oversee technical and operational functions including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to oversee staffing and training needs; and to oversee budget preparation and profit and loss management. Has direct responsibility for less than 25 colleagues.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Oversees internal quality review process and reports monthly.
  • Assures compliance with client internal controls, audit requirements and service agreement requirements.
  • Establishes business plan with goals and objectives for assigned clients.
  • Ensures claims management policies and procedures are followed to assure meeting service standards, state statutes/regulations, disability plan document, industry best practices and client service requirements.
  • Establishes and maintains client contacts.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

SUPERVISORY RESPONSIBILITIES
  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
  • Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications appropriate to line of business preferred.
Experience
Eight (8) years claims management experience or equivalent combination of education and experience required to include two (2) years supervisory experience.
Skills & Knowledge
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership/management/motivational skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $71,329.00 - $85,000.00 USD Annual. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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