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Client Operations Manager Jobs in Milwaukee, WI (NOW HIRING)

US Bank

ETF Operations Manager

Milwaukee, WI · On-site

... client onboarding or trade settlement * Experience creating NSCC PCF and Order files * Working ... Experience managing multiple tasks/projects and deadlines simultaneously * Good verbal and written ...

ssagroup

Retail - Assistant Operations Manager

Milwaukee, WI · On-site

$16.25 - $22/hr

Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts ... Supports unit in being an example for Company & Client guidelines with regard to Sustainability ...

ssagroup

Retail - Assistant Operations Manager

Milwaukee, WI · On-site

$16.25 - $22/hr

Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts ... Supports unit in being an example for Company & Client guidelines with regard to Sustainability ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Milwaukee, WI

Client Operations Manager information

See Milwaukee, WI salary details

$43.8K

$121.9K

$133.5K

How much do client operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client operations manager in Milwaukee, WI is $121,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Milwaukee, WI? The most popular types of Client Operations jobs in Milwaukee, WI are:
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What job categories do people searching Client Operations Manager jobs in Milwaukee, WI look for? The top searched job categories for Client Operations Manager jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Client Operations Manager jobs? Cities near Milwaukee, WI with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $121,852 per year, or $58.6 per hour.

Operations Manager, Implementation

B2E Solutions

Hartland, WI

Full-time

Posted 17 days ago

Job description

Position Description

The Operations Manager - Implementation leads the Implementation team, ensuring client implementations and special projects are delivered successfully, on time, within scope, and aligned with B2E's quality standards. This role is responsible for team leadership, resource planning, project oversight, process improvement, performance management, and collaboration across departments to deliver an exceptional client onboarding experience. This position reports directly to the VP of Operations.

Key ResponsibilitiesTeam Leadership
  • Lead, coach, mentor, and develop the Implementation team.
  • Conduct regular one-on-one meetings and team meetings.
  • Hire, onboard, train, evaluate, and develop team members.
  • Identify and coordinate departmental and individual growth and training opportunities.
Implementation Operations
  • Assign implementations and special projects based on workload, skills, and capacity.
  • Monitor implementation progress and proactively address risks.
  • Ensure implementations and special projects are delivered on time, within scope, and meet B2E quality standards.
  • Serve as the escalation point for implementation issues and provide timely and satisfactory resolution.
Project & Process Management
  • Provide project management leadership for complex implementations.
  • Ensure consistent use of implementation tools, documentation standards, and internal and client communication processes.
  • Develop, maintain, and improve implementation methodologies and departmental procedures.
  • Monitor departmental performance metrics and implementation KPIs, identifying opportunities to improve efficiency, quality, team performance, and client satisfaction.
  • Lead continuous improvement initiatives that enhance efficiency, scalability, quality, and the client experience.
Cross-Functional Collaboration
  • Partner with Business Development on sales pipeline forecasting and implementation capacity.
  • Collaborate with other operational teams to improve client onboarding and handoff.
  • Champion an exceptional client onboarding experience by promoting proactive communication, accountability, and service excellence throughout the implementation process.
  • Perform other duties and responsibilities as assigned in support of departmental and organizational objectives.
Success Measures

Success in this role is demonstrated by:

Delivering client implementations and special projects within established timelines, scope, and quality standards.

Achieving high levels of client satisfaction throughout the implementation and onboarding experience.

Effectively balancing team workload, utilization, and implementation capacity.

Continuously improving implementation processes, documentation, and operational efficiency.

Achieving departmental performance metrics and implementation KPIs.

Developing, engaging, and retaining a high-performing Implementation team.

Building strong partnerships across departments to support organizational goals and enhance the client experience.

Qualifications & Education Requirements:
  • 3+ years of supervisory experience
  • 3+ years HRIS experience
  • 3+ years of Project Management experience, PMP or similar certification preferred
  • CPP or PHR Certifications preferred
  • Proficient in Microsoft Product Suite
  • Excellent verbal and written communications skills and demonstrated ability to communicate, present, and effectively influence all levels of an organization
  • Ability to exhibit a professional manner in dealing with others and works to maintain constructive working relationships
  • Ability to set and meet both internal and external deadlines

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