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Client Operations Manager Jobs in Green Bay, WI (NOW HIRING)

Operations Manager

Green Bay, WI · On-site

$55K - $65K/yr

Health Care Operations Manager Innovative Care Services has an opening for an Operations Manager ... client charting, incident reporting, etc. * Attend business unit safety meetings to determine ...

The Operations Manager will drive operational excellence, support business growth and profitability, and foster strong client and guest relationships by delivering high-quality products, efficient ...

The Operations Manager will drive operational excellence, support business growth and profitability, and foster strong client and guest relationships by delivering high-quality products, efficient ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Corporate Tax Manager

Appleton, WI · On-site

$111K - $150K/yr

As the Corporate Tax Manager, you'll be a member of our Corporate Tax Solutions Family and work on ... Gaining an understanding of client operations, processes, and business objectives, and utilizing ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Corporate Tax Manager

Appleton, WI · Hybrid

$111K - $150K/yr

As the Corporate Tax Manager, you'll be a member of our Corporate Tax Solutions Family and work on ... Gaining an understanding of client operations, processes, and business objectives, and utilizing ...

Corporate Tax Manager

Appleton, WI · Hybrid

$111K - $150K/yr

As the Corporate Tax Manager, you'll be a member of our Corporate Tax Solutions Family and work on ... Gaining an understanding of client operations, processes, and business objectives, and utilizing ...

Tax Manager

Appleton, WI · On-site

$108K - $142K/yr

... client's operations, processes, and business objectives Manage and build client relationships, act as liaison to address and resolve client issues, and assist team leaders in researching and ...

Tax Manager

Appleton, WI · On-site

$108K - $142K/yr

... client's operations, processes, and business objectives Manage and build client relationships, act as liaison to address and resolve client issues, and assist team leaders in researching and ...

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Client Operations Manager information

See Green Bay, WI salary details

$43.3K

$120.3K

$131.8K

How much do client operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client operations manager in Green Bay, WI is $120,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,300.00 and $130,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Green Bay, WI?

For Client Operations Manager jobs in Green Bay, WI, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Green Bay, WI look for?

The top searched job categories for Client Operations Manager jobs in Green Bay, WI are:

What cities near Green Bay, WI are hiring for Client Operations Manager jobs?

Cities near Green Bay, WI with the most Client Operations Manager job openings:

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Health Care Operations Manager
Innovative Care Services has an opening for an Operations Manager. This role will oversee operations at 6 Wisconsin State Licensed Community Based Residential Facilities (CBRF) and Adult Family Homes (AFH) programs/facilities.
Operations Managers provide operational, personnel, and budget support to all programs within their assigned units. Operations Managers work to ensure overall compliance with federal, state, county, and funding organizations’ standards. These positions are responsible for onboarding, training, and direct supervision of assigned Program Managers. This is a 24 hour on call position. A reliable vehicle with appropriate state insurance is required. This position requires weekly travel to assigned programs and other statewide travel as assigned.
Who Are We?
Innovative Care Services is a 501(c)(3) nonprofit organization with the mission to care for individuals with disabilities and help them lead fulfilling lives while remaining as independent as possible. We aim to inspire, serve, and involve our clients in order to help them live their best lives.
Innovative Services started in 2004 with the vision to give those with developmental disabilities the best quality of life in their community. We continue to grow throughout the state of Wisconsin and have expanded our supports to people of all ages with varying needs.
Duties and Responsibilities:
  • Must be available on a 24-hour basis, via phone or in person as needed, to respond to emergency situations.
  • Provide direct supervision, onboarding, and training of assigned Program Managers.
  • Provide interim Program Manager support.
  • Ensure all program related tasks are completed including billing, payroll, scheduling, training, etc.
  • Work collaboratively to evaluate program efficiencies and advocate for/implement updates and enhancements as needed.
  • Collaborate with the Operations Director based on financial reporting, budgets, and contractual obligations to develop strategies that work to minimize risk and promote the company’s financial sustainability.
  • Develop and maintain relationships in the community that are necessary to promote and capitalize positive relations with our organization.
  • Ensure all internal and external quality standards are being met.
  • Implement business unit best practices and provide frequent quality and compliance checks as it relates to service implementation, medications, program finances, client charting, incident reporting, etc.
  • Attend business unit safety meetings to determine trends and learn best practices.
  • Work collaboratively with the Operations Director to best utilize operational resources including float staff, system specialists, and enabling technology.
  • Support Program Managers with scheduling and floor coverage as needed utilizing all business unit resources available.
  • Provide direct floor support if/when needed.
  • Support quality and sentinel event investigations as needed. Implementing needed resolutions in a timely manner.
  • Provide conflict resolution support to Program Managers when dealing with internal and external stakeholders.
Qualifications
  • High School diploma/GED.
  • Minimum 2 years of related experience.
  • Minimum two years supervisory experience.
Wage Details:
  • This is an Exempt/Salaried position/40 hours per week.
  • Salary range - $55,000 - $65,000 based on experience.
What We Offer
  • Full benefits package (Health, Dental, Vision, STD, LTD, Life)
  • 4 weeks paid vacation time
  • Paid holidays
  • Tuition reimbursement (Lakeland and Rasmussen Universities)
  • Employee Assistance Program
  • 401k Retirement Plan
Innovative Care Services - Disability Support and Residential Care in Wisconsin
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