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Client Operations Manager Jobs in Amherst, WI (NOW HIRING)

Apply operational best practices to ensure plans run efficiently and meet specific client needs * Enhance service delivery by managing risk and improving efficiency and quality * Serve as a liaison ...

Identify process improvements and support continuous improvement initiatives across client operations. * Collaborate with internal teams to ensure alignment across engineering, project management ...

Case Manager

Stevens Point, WI · On-site

$19.50 - $25/hr

Conduct home visits to assess client's needs for case plan development, establishing rapport, and ... Participate in scheduled meetings and team decisions and operations. 10.Participate in workshops ...

Leads the University Centers Marketing Team, overseeing daily operations, personnel, project workflows, and client service. Supports a year-round creative environment by coordinating staff, managing ...

Commercial Lines CSR

Stevens Point, WI · On-site +1

$65K - $100K/yr

Client Service Manager | Commercial Lines Commercial Lines Account Manager | Focusing on Small to ... Operational Excellence : Efficiently managing renewals, document issuance, and all aspects of ...

Communicate effectively with store (client) personnel/management, regarding tasks, sales activities ... Hours of Operations & Availability (Part-Time Associate) * This role is not expected to exceed 24 ...

Ag Data Entry

Stevens Point, WI · On-site

$50K - $60K/yr

We have partnered with a client looking to fill an Agriculture Data Entry role within their team ... This position combines accurate agricultural data management with Good Agricultural Practices (GAP ...

Works in partnership with Corporate Office on all operational and underwriting functions ... Manage client accounts, actively. * Completes with all federal, state, and local employment ...

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Client Operations Manager information

See Amherst, WI salary details

$43.3K

$120.3K

$131.8K

How much do client operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client operations manager in Amherst, WI is $120,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,300.00 and $130,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Amherst, WI look for? The top searched job categories for Client Operations Manager jobs in Amherst, WI are:
What cities near Amherst, WI are hiring for Client Operations Manager jobs? Cities near Amherst, WI with the most Client Operations Manager job openings:

Client Relationship Manager

FAVARH

Stevens Point, WI • On-site, Remote

$89K - $148K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Together we fight for everyone's opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now

Get to Know the Opportunity

Manages all aspects of specific sponsored plans while building and maintaining strong client relationships and supporting overall profitability. This role typically supports larger and/or more complex plans and customers, requiring a high level of client engagement and operational expertise.

Please Note: This position allows remote work from home but will require travel to our Voya office as business requires. Candidates must be located within a 50-mile radius from your assigned office.

The Contributions You'll Make

  • Ensure seamless day-to-day operations and timely delivery of periodic processing events

  • Apply operational best practices to ensure plans run efficiently and meet specific client needs

  • Enhance service delivery by managing risk and improving efficiency and quality

  • Serve as a liaison between internal and external partners supporting plan operations, including Central Services, Customer Contact Center, Compliance, Financial Control, Pricing & Trading, and Trust

  • Actively participate in sponsor calls and meetings

  • Support sales opportunities, including participation in onsite presentations

  • Travel as needed to attend client meetings

Minimum Knowledge & Experience

  • 5+ years of experience in the financial services industry

  • Strong customer service experience and skills

  • Experience managing highly sensitive and at-risk client relationships

Preferred Knowledge & Experience

  • Bachelor's degree in Business Administration or equivalent

#LI-VP1

Compensation Pay Disclosure:

Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$89,170 - $148,650 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan - with generous company matching contributions (up to 6%)
  • Voya Retirement Plan - employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes