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Client Operations Manager Jobs in Madison, AL (NOW HIRING)

... client systems operational during critical periods like annual enrollments, and the engineer who ... Experience in SQL is mandatory, bonus if you have working knowledge in MS SQL Server Management ...

Come join our global network of professionals supporting client operations across CBRE. Looking for a rewarding career in Management? Read on to learn more! About the Role In this vital role, you ...

Build and close out work orders in a Computerized Maintenance Management System (CMMS). * Cultivate positive working relationships with our Client and Operations Maintenance team members. * Promote a ...

... Operations Management, Information Technology Asset Management, and Third-Party Risk Management ... with client strategic objectives, regulatory requirements, and risk appetite. It keeps the ...

... management skills. * Excellent communication, teamwork, and client service skills; ability to ... and flight operations, full lifecycle C5ISR engineering services, cybersecurity and IT/IA ...

Support Operations Manager and Operations Coordinator in driving continuous improvement initiatives. Collect and submit key performance indicator data accurately and on time. Submit client billing ...

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Client Operations Manager information

See Madison, AL salary details

$39.9K

$110.8K

$121.4K

How much do client operations manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client operations manager in Madison, AL is $110,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,100.00 and $120,100.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Madison, AL? For Client Operations Manager jobs in Madison, AL, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Madison, AL look for? The top searched job categories for Client Operations Manager jobs in Madison, AL are:
What cities near Madison, AL are hiring for Client Operations Manager jobs? Cities near Madison, AL with the most Client Operations Manager job openings:
Design Specialist II

Design Specialist II

Lifeworks

Huntsville, AL

Full-time

Medical, Life

Posted 22 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join Our Team and What You'll Accomplish
Join TELUS Health's Implementation Team and own the technical backbone of critical health and welfare benefits platforms serving thousands of employees across the US. You'll be the first responder when production issues arise, the problem-solver who keeps major client systems operational during critical periods like annual enrollments, and the engineer who configures complex benefits configurations to meet diverse client needs. This is not a client-facing support role-you're the technical specialist behind the scenes ensuring implementations run flawlessly.

Key Responsibilities

  • Defect Resolution & Production Support: Identify, debug, and resolve critical system issues in our proprietary benefits platform. You'll review logs, interpret system behavior, and deliver timely solutions that keep client operations running.

  • Configuration & Implementation: Configure our platform to meet client requirements for new plan offerings, annual enrollment changes, and system enhancements. Produce clear configuration designs and realistic project estimates.

  • Quality & Standards: Set high standards for your work, ensure deliverables are accurate and complete, and maintain effective work habits including quality, punctuality, and responsiveness.

  • Technical Analysis: Analyze client business requirements, evaluate technical feasibility, and document solutions clearly so others can understand your decisions and approach.

  • Team Collaboration: Work effectively as a member of the Implementation Team, supporting multiple clients, and promoting a collaborative work environment.

What You Bring

  • 5+ years of IT or system configuration/implementation experience - You have hands-on experience implementing and configuring enterprise systems.

  • You write queries, interpret data, debug processing issues, and understand SQL Server concepts. Experience in SQL is mandatory, bonus if you have working knowledge in MS SQL Server Management Studio

  • You understand object-oriented programming concepts and can read/interpret technical code. (Java, C#, Python, etc.).

  • You've worked with configuration tools or have experience designing solutions in object-oriented environments.

  • You explain complex technical issues clearly, troubleshoot systematically, and collaborate effectively with technical and non-technical stakeholders. You're reliable, adaptable, and take initiative.

Nice-to-Have:

  • H&W Benefits or Payroll industry experience

  • ASP.NET or web application development background

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.