Client Operations Manager Jobs in Madison, AL (NOW HIRING)

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Work you'll do As a Manager, Strategy, Growth, and Transformation on the Enterprise Performance team, you will be responsible for... * Lead cross-functional teams to conduct organizational gap assessments, identify efficiencies, and optimize end-to-end processes across plan, source, make, maintain, and deliver activities
* Design governance models, including decision rights, forums, cadences, responsibility assignment matrices, and escalation paths, and establish performance management practices using targets, routines, and issue resolution processes
* Translate data analytics and technical solutions into actionable campaign plans with defined workstreams, milestones, benefits, and dependencies
* Synthesize stakeholder inputs and data into executive communications, visualization tools, and decision memoranda that improve client experience and adoption
* Drive client coordination and prioritization across stakeholders, vendors, and program constraints, including mission readiness, compliance, security, and funding requirements
A successful candidate would possess these skills: * Ability to work independently and collaborate as part of a team
* Effective written and verbal communication skills
* Meticulous attention to detail and quality of work product
* Ability to build and sustain professional relationships
* Ability to lead projects or workstreams
* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
* Strong interpersonal skills and professional demeanor
* Ability to meet deadlines
* Ability to mentor and provide clear guidance to others
The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Supply Chain & Network Operations offering advises, implements, and operates transformational solutions that bring world class supply network capabilities. Qualifications Required: * Bachelor's degree
* Active Secret security clearance required
* 8+ years of experience leading operational transformation, process optimization, or sustainment modernization in defense logistics or industrial operations, including 3+ years supporting government, defense, or similarly regulated environments
* 5+ years of experience translating analytics or technical solutions into transformation roadmaps, campaign plans, and executive-level communications
* 5+ years of experience designing and implementing governance models and performance management frameworks, and leading cross-functional teams or workstreams
* Ability to work on-site 100% of the time in Huntsville, Alabama
* Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred: * Master's degree in business, supply chain, engineering, public policy, or operations management
* 2+ years of experience supporting defense logistics, readiness, sustainment, or industrial base programs
* 2+ years of experience developing executive presentations, decision memoranda, or data visualizations for senior leaders
* Experience with enterprise resource planning, supply chain planning, maintenance, or asset management platforms