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Client Operations Manager Jobs in Fishers, IN (NOW HIRING)

Clean Harbors

Operations Manager II

Greenwood, IN · On-site

$159K/yr

Clean Harbors, in Greenwood, IN is looking for an Operations Manager II to join their safety ... Prepares reports for management, client, or others. * Confers with personnel to provide technical ...

Softheon

Client Executive

Indianapolis, IN · Remote

$78K - $106K/yr

Collaborate cross-functionally with Operations, Product, and Support teams to enhance client experience and optimize internal processes. Talent Management * Collaborate with the Talent team to ...

Ana Luisa

Operations Supervisor

Indianapolis, IN · On-site

$19 - $21/hr

Strong operational and inventory management expertise * Proven ability to support sales performance and KPI achievement * Passion for fine jewelry, styling, and elevated client experiences * Strong ...

Ana Luisa

Operations Supervisor

Indianapolis, IN · On-site

$19 - $21/hr

Strong operational and inventory management expertise * Proven ability to support sales performance and KPI achievement * Passion for fine jewelry, styling, and elevated client experiences * Strong ...

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Client Operations Manager information

See Fishers, IN salary details

$41.7K

$115.8K

$126.8K

How much do client operations manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for client operations manager in Fishers, IN is $115,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,400.00 and $125,400.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
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What cities near Fishers, IN are hiring for Client Operations Manager jobs? Cities near Fishers, IN with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Fishers, IN as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $115,763 per year, or $55.7 per hour.

Operations Manager-Concrete Construction

Kimmel and Associates

Indianapolis, IN • On-site

Other

Re-posted 13 hours ago

Job description

About the Company

Our client is a leading construction organization known for delivering complex projects with a strong emphasis on operational excellence, financial discipline, and people development. With a collaborative culture and structured project execution approach, the company consistently delivers high-quality outcomes while developing top-tier talent.

Their integrated model positions them as a trusted partner across multiple markets.

About the Position

The company is seeking a results-driven Operations Manager / Operations Lead (OM/OL) to oversee the full Project Execution Process (PEP) and drive successful project delivery across multiple teams and projects.

This role is critical in ensuring projects meet or exceed financial, operational, and customer satisfaction goals while building high-performing teams and maintaining strong alignment across resources, processes, and stakeholders.

The ideal candidate is a strong leader who can influence teams, enforce execution discipline, and proactively solve problems in a fast-paced construction environment.

Key Responsibilities:

Operational & Financial Leadership

  • Drive project execution to achieve or exceed financial and operational targets
  • Monitor project performance and proactively address risks and challenges
  • Oversee financial metrics including cash flow, projections, and cost control

Project Execution & Process Management

  • Ensure adherence to the Project Execution Process (PEP) across all projects
  • Lead regular project reviews covering safety, quality, schedule, financials, and client satisfaction
  • Reinforce consistency, accountability, and continuous improvement

Preconstruction & Planning Support

  • Provide input on targeted work based on team capabilities and capacity
  • Validate estimates, scopes, schedules, and logistics during preconstruction
  • Support project pursuit efforts, including client presentations

Project Planning & Oversight

  • Ensure project teams are fully prepared with clear plans and defined objectives
  • Validate schedules, budgets, and risk mitigation strategies
  • Lead planning sessions to address high-risk items and execution strategies

Customer Relationship Management

  • Build and maintain strong client relationships throughout the project lifecycle
  • Ensure customer expectations are met and exceeded
  • Support long-term business development through client satisfaction

Talent Development & Team Leadership

  • Build and lead high-performing project teams
  • Develop and execute talent plans, including mentoring and coaching
  • Oversee onboarding and integration of new team members
  • Drive accountability and professional growth across teams

Resource Management

  • Align manpower and resources to meet project demands
  • Ensure effective utilization of personnel and materials across projects

Requirements

  • Bachelor’s degree in Construction Management, Engineering, or related field (preferred)
  • 10+ years of progressive construction experience, including leadership roles
  • Proven experience overseeing multiple projects and teams
  • Strong leadership and team development skills
  • Deep understanding of construction operations and project execution
  • Proven ability to manage financial performance, forecasting, and cost control
  • Experience working within structured project execution frameworks (PEP or similar)
  • Background in commercial or large-scale construction projects
  • Experience collaborating with preconstruction, operations, and executive teams

Benefits

  • Competitive compensation package (base + performance bonus)
  • Opportunity to lead multiple high-impact projects and teams
  • Strong career growth and leadership development opportunities
  • Collaborative, process-driven work environment
  • High visibility with senior leadership and influence on business outcomes

Apply