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Client Operations Manager Jobs in Pennsylvania (NOW HIRING)

Barry's

Client Operations Supervisor

Philadelphia, PA · On-site

$21/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Dexian DISYS

Client Operations Analyst

Brentwood, PA · On-site

Position Summary The Client Operations I Analyst I role offers an opportunity to contribute to ... Ability to self-manage, prioritize, and execute workload independently. * Familiarity with ...

New

BNY

Specialist, Client Operations II

Pittsburgh, PA · On-site

BTS Operations space is a client focused operational team member responsible for end-to-end client inquiry management and delivery of day-to-day operational services. This role ensures client ...

Barry's

Client Operations Lead

Philadelphia, PA · On-site

$16/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Transdev

Operations Manager

Philadelphia, PA · On-site

$73K - $77K/yr

Support client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

Transdev

Operations Manager

Philadelphia, PA

$73K - $77K/yr

Support client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

BNY

Specialist, Client Operations 1

Berwyn, PA · On-site

Associate, Account Management 1 At BNY, our culture allows us to run our company better and enables ... within client/sponsor guidelines Conduct quality control checks of new accounts and account ...

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Client Operations Manager information

See Pennsylvania salary details

$44.6K

$124K

$135.8K

How much do client operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client operations manager in Pennsylvania is $123,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,300.00 and $134,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What are the most commonly searched types of Client Operations jobs in Pennsylvania?

The most popular types of Client Operations jobs in Pennsylvania are:

What are popular job titles related to Client Operations Manager jobs in Pennsylvania?

For Client Operations Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Pennsylvania look for?

The top searched job categories for Client Operations Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Client Operations Manager jobs?

Cities in Pennsylvania with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $123,974 per year, or $59.6 per hour.

Hybrid- Supervisor, Client Operations

Verisma

Pittsburgh, PA • On-site

$23 - $25/hr

Full-time

Posted 19 days ago

Verisma rating

6.2

Company rating: 6.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

187th of 224 rated it services

Job description

Client Operations Supervisor
Summary of Position:
Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training, staffing, and providing coverage at various sites.
Duties & Responsibilities:
  • Answers day-to-day questions posed by clients and Release of Information Specialists (ROIS).
  • Responsible for meeting facility revenue goals on a consistent basis.
  • Identifies and recommends opportunities to increase productivity.
  • Complies with all release of information related functions, as stipulated by service agreement.
  • Prepares weekly dashboard and month-end Operational performance reports Monitors productivity and quality to ensure high customer service satisfaction.
  • Assists the Director of Client Operations in the training and evaluation of ROIS staff, both onsite and remote.
  • Assists in selecting, interviewing, hiring and terminating of employees.
  • Participates in counseling sessions of site personnel and makes disciplinary or termination recommendations, when necessary.
  • Manages scheduling of onsite staff to include time off requests and payroll approval
  • Assists remote supervisors with the coordination of work.
  • Distributes workflow to site personnel.
  • Maintains confidentiality by keeping all information seen and heard in the facility secure.
  • Provides input into the review and revision of site procedure.
  • Performs quality reviews and site evaluations as required by clients.
  • Reviews release of information requests for validity according to applicable state or federal statutes; returns inappropriate authorizations and requests to the requester.
  • Looks up medical record numbers, fills out guides and pulls medical records, when appropriate.
  • Reviews the requests to determine which encounters are being requested.
  • Scans and/or captures electronically, the medical record and chooses the appropriate information to be duplicated.
  • Captures the appropriate pages for the requested records, when appropriate.
  • Re-assembles the charts (if paper) for re-filing.
  • Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure.
  • Documents the release of information in the patient medical record or other means determined by the facility.
  • Calculates billing and prepares invoices, as needed.
  • Certifies medical records copies, when appropriate.
  • Attends all mandatory meetings and/or training sessions.
  • Ensures supplies are available at designated facility.
  • Submits company-related travel expense reports and original receipts to manager in a timely fashion.
  • Complies with and provides guidance on Company Policies, as identified in the Company Handbook.
  • Performs other appropriate duties, as assigned, to meet the needs of the department and the company.

Minimum Qualifications:
  • A High School Diploma or GED is required, some college preferred.
  • RHIT Certification, preferred.
  • A valid driver's license and a history of safe driving.
  • Ability to communicate effectively with clients, staff members and management.
  • Experience with medical records or healthcare, beneficial.
  • Knowledge of HIPAA privacy information standards, required.
  • Medical terminology coursework, preferred
  • RHIT certification or the ability to take and pass an ROI Certification course with a score of 85% or higher, within 90 days is required.
  • Ability to travel.

What Verisma employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Verisma

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2002

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