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Client Operations Manager Jobs in Maine (NOW HIRING)

Luminary

Client Service Manager (Remote)

Kingfield, ME · On-site +1

Collaborate with travel operations team from start to finish on trips and delegate tasks as needed * Catalog and manage relevant client and trip information in Salesforce CRM * Monitor client ...

Luminary

Collaborate with travel operations team from start to finish on trips and delegate tasks as needed * Catalog and manage relevant client and trip information in Salesforce CRM * Monitor client ...

BerryDunn

Outsourced Accounting Manager

Portland, ME

$90K - $110K/yr

Gain comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagements. * Oversee and review our professional team in preparing workpapers ...

BSI Group

Client Success Executive

Mexico, ME · Remote

$79K - $108K/yr

Working closely with Sales, Operations, Planning, Finance, Marketing, and Leadership teams, you ... Experience managing challenging client conversations and resolving complex issues professionally ...

New

BerryDunn

Outsourced Accounting Manager

Bangor, ME

$90K - $110K/yr

Gain comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagements. * Oversee and review our professional team in preparing workpapers ...

defi AUTO LLC

Client Service Executive

Augusta, ME · On-site

$82K - $117K/yr

... operations, and customize lending processes with proven, scalable performance. Learn more at ... As a Client Service Executive within the Managed Servicing business, you operate in a highly ...

New

defi AUTO LLC

Client Executive

Augusta, ME · On-site

$85K - $95K/yr

... operations, and customize lending processes with proven, scalable performance. Learn more at ... Manages sales opportunities through the sales process, including qualification of prospects ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Maine

Client Operations Manager information

See Maine salary details

$43.1K

$119.7K

$131.2K

How much do client operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client operations manager in Maine is $119,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,700.00 and $129,700.00 per year, depending on experience, location, and employer.

What does a Client Operations Manager do?

A Client Operations Manager oversees the day-to-day operations that impact client relationships and satisfaction. They act as a liaison between clients and internal teams, ensuring services are delivered efficiently and client expectations are met. Their responsibilities often include managing client onboarding, coordinating project delivery, resolving issues, and improving processes to enhance client experiences. This role requires strong organizational, communication, and problem-solving skills to ensure successful and lasting client partnerships.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Maine? For Client Operations Manager jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Maine look for? The top searched job categories for Client Operations Manager jobs in Maine are:
What cities in Maine are hiring for Client Operations Manager jobs? Cities in Maine with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Client Service Manager (Remote)

Client Service Manager (Remote)

Luminary

Kingfield, ME • On-site, Remote

Full-time

Medical, Retirement

Posted 19 days ago

Job description

About Luminary Travel
We are a fast growing ultra-luxury travel planning company that caters to discerning travelers worldwide. We produce only bespoke experiences -- imagine travel haute couture. Whether it's arranging a Villa in Courchevel, a sun-soaked week on the Amalfi Coast, or an African Safari, we work tirelessly to ensure that our clients do not feel bound by the typical constraints of travel.
Our team is dynamic, small, and excited about travel. Our focus is always on the details. We have meticulous organizational skills and precise research acumen. We work together with our clients to help deliver highly customized and curated itineraries so our clients always have a unique and once in a lifetime experience. Our company culture centers around our own deep passion for travel and exploring the world. This mutual love for travel helps us ensure that our clients have the best possible experience at every step of the journey!
Role: Client Services Manager
Employment: Full-time
We are hiring a dedicated Client Services Manager to help spearhead and manage the relationships with our high-touch clients.
This is a role that is 50% client relations and 50% travel planning. The role demands attention to detail, quick turnaround time, and a strong dedication to providing the highest level customer experience possible. The position will involve some off-hours emailing but grants a high level of autonomy as well. The ideal candidate has at least 3 years of working in the luxury travel space (or an industry with similar high-touch clientele) in a client-facing capacity. This person would also be both a fantastic communicator and a committed team player, and receptive to changing processes within our fast-paced team environment.
Location: Remote, within the United States
Responsibilities:
  • Direct relationship management with clients, demonstrating a first-class commitment to service
  • Plan, create and manage client itineraries with collaborative team involvement
  • Discuss and guide clients through their trip planning process
  • Resolve any and all client issues that may arise with general relationship + trips
  • Lead your Operating Pod by scheduling daily and weekly check-in's, ensuring all details are planned and scheduled in a timely manner
  • Liaise with vendors (properties, operators, guides, and other suppliers) to execute Trip Planning
  • Manage the procurement of the vendor quoting process and final invoice approval
  • Verify final vendor invoices for client trips and manage the approval process of vendor invoice payments through established protocols and working closely with accounting
  • Ensure all fees & payments are received from clients within established timelines
  • Collaborate with travel operations team from start to finish on trips and delegate tasks as needed
  • Catalog and manage relevant client and trip information in Salesforce CRM
  • Monitor client feedback and lead trip post-mortem reviews within your pod
  • Attend meetings and conferences on behalf of Luminary
  • Regularly interact with clients to ensure their needs are met

Qualifications:
  • Bachelor's Degree or equivalent
  • Minimum 3 years of Customer Service/Sales experience with high-touch clientele in a Luxury Industry (preferably in Luxury Travel)
  • Client focused ethos, committed to delivering purely positive outcomes
  • Exceptional organizational skills with an aptitude for multi-tasking
  • Strong ability to manage, distribute, and prioritize tasks
  • Extremely Customer oriented
  • Competent with software tools and technology
  • Excellent verbal and written communication skills
  • Diligent attention to detail
  • Deep passion/excitement for world travel
  • Extremely strong time management skills
  • Self-motivated with a strong work ethic to service clients
  • Willing to go the "extra mile" to surprise and delight customers

Compensation & Perks:
  • Competitive Salary
  • Revenue Share Offering
  • Healthcare Benefits
  • 401k Offering
  • Annual Team Retreat
  • Special access to reduced rates at luxury hotels
  • Regular, company-sponsored travel on familiarization or "FAM" trips to properties around the world
  • The chance to be part of a growing, driven company with room for advancement

Apply