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Client Operations Manager Jobs in Alberta (NOW HIRING)

Intelcom

Operations Supervisor

Grande Prairie, AB · On-site

Oversee shipping, receiving, dispatching, and inventory management. * and package dispatching ... Conduct quality checkups on return pickups and return to the client process. * Create/confirm ...

Intelcom

Operations Supervisor

Grande Prairie, AB

Oversee shipping, receiving, dispatching, and inventory management. * and package dispatching ... Conduct quality checkups on return pickups and return to the client process. * Create/confirm ...

Ensignenergy

OPERATIONS - DRILLING SUPERINTENDENT

Nisku, AB · On-site

$120 - $180/hr

... Client relations, equipment requirements, personnel and safety issues, etc.) Internal Relationships Rig Managers, Operations, Supply Chain, Sales & Marketing, Engineering, Human Resources Specific ...

Xerox

Client Manager - Alberta

Edmonton, AB · Hybrid

Client Manager, Enterprise Team - Canada About the Role Xerox is seeking a dynamic and strategic ... Operational Excellence * Monitor service delivery performance to ensure contractual commitments and ...

Agriterra Equipment

Service Manager

Camrose, AB · On-site

Responsible for overseeing the operations of the service department, which includes, but not ... Handling client concerns. * Conducting final reviews of work orders for accuracy and quality ...

Agriterra Equipment

Service Manager

Camrose, AB · On-site

Responsible for overseeing the operations of the service department, which includes, but not ... Handling client concerns. * Conducting final reviews of work orders for accuracy and quality ...

WSP

Senior Operations Lead, Rail & Transit

Calgary, AB

CA$162K - CA$212K/yr

Demonstrated success supporting strategic account growth and client development (e.g., CPKC, CN). * Expertise in lifecycle asset management, building systems optimization, and operational performance ...

WSP

Senior Operations Lead, Rail & Transit

Calgary, AB

CA$162K - CA$212K/yr

Demonstrated success supporting strategic account growth and client development (e.g., CPKC, CN). * Expertise in lifecycle asset management, building systems optimization, and operational performance ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Alberta

Client Operations Manager information

See Alberta salary details

$21K

$59.1K

$120K

How much do client operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for client operations manager in Alberta is $59,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Alberta? For Client Operations Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Alberta look for? The top searched job categories for Client Operations Manager jobs in Alberta are:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution, with an average salary of $59,104 per year, or $28.4 per hour.

Operations Supervisor

Intelcom

Grande Prairie, AB • On-site

Full-time

Re-posted 24 days ago

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Safety and Compliance

  • Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment

  • Enforce safe working methods and behaviors within the team.

  • Conduct safety audits and warehouse checks.

  • Supervise warehouse traffic, vanauditsand ensure safe vehicle movements.

  • Ensure warehouse cleanliness and organization.

  • Respond to emergencies asrequired.

  • Cleaning, general housekeeping

Operations and Logistics

  • Oversee shipping, receiving, dispatching, and inventory management.

  • and package dispatching process.

  • Conduct quality checkups on return pickups and return to the client process.

  • Create/confirm driver bookings with relevant BPs.

  • Generate the next day's route plan and send optimization emails to the Optimization team.

  • Conduct IDCs/Drivers check in/ out, loading

  • Unload trailers and verify freight against manifests.

  • Assistwith sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

  • Maintainaccuratedelivery, incident, and inventory logs, andsubmitcomprehensive daily reports.

  • Complete daily reports andsubmitto the clients, Stationteamand Manager (AMZ Daily Case report, Shift Handover, etc.).

  • Audit Proof of Delivery (POD) reports andreportback on compliance to IDC liaison

  • Complete daily timesheets andsubmitto the Station Manager.

  • Perform data entry as needed.

Team leadership and Customer service

  • Assign daily tasks to staff,monitorproductivity, and ensure compliance with SOPs

  • Prepare andmonitorperformance reports (on-time deliveries, exceptions, etc.).

  • Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.

  • Address delivery complaints, damages, or lost packages promptly.

  • Ensure high service standards and customer satisfaction.

  • Evaluate and assess employeeperformance, workplaceconduct and compliance asrequired, including discipline whereappropriate.

  • Other duties as assigned

Work Environment: Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you'll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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