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Client Operations Associate Jobs in Ontario (NOW HIRING)

... us manage operations and registrations with internal areas. What you'll do as a Partner ... standard in client experience * Focus on increasing speed and quality of internal processes

New

... Level Senior Associate & Summary At PwC, our people in operations consulting specialize in ... These individuals analyze client needs, develop operational strategies, and offer guidance and ...

Digital Operations, Senior Associate

Toronto, ON ยท On-site

CA$84.70K - CA$134.70K/yr

... Level Senior Associate & Summary At PwC, our people in operations consulting specialize in ... These individuals analyze client needs, develop operational strategies, and offer guidance and ...

PIA Client Service Associate

Brampton, ON ยท On-site

CA$43.30K - CA$56.70K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures andmaintaina culture and operation of risk management * Use ...

PIA Client Service Associate

Oakville, ON ยท On-site

CA$43.30K - CA$56.70K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

PIA Client Service Associate

Toronto, ON ยท On-site

CA$43.30K - CA$56.70K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

PIA Client Service Associate

Toronto, ON ยท On-site

CA$43.30K - CA$56.70K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures andmaintaina culture and operation of risk management * Use ...

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures andmaintaina culture and operation of risk management * Use ...

PIA Client Service Associate

Mississauga, ON ยท On-site

CA$43.30K - CA$56.70K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures andmaintaina culture and operation of risk management * Use ...

PIA Client Service Associate

Toronto, ON ยท On-site

CA$43.30K - CA$56.70K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures andmaintaina culture and operation of risk management * Use ...

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Client Operations Associate information

What are the key skills and qualifications needed to thrive as a Client Operations Associate, and why are they important?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a Client Operations Associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What does a Client Operations Associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What job makes $10,000 a month without a degree?

A Client Operations Associate can potentially earn $10,000 a month through experience, performance bonuses, and skill development in areas like client management, communication, and software tools. High earnings in this role often depend on industry, company size, and individual performance, with some professionals reaching this level without a formal degree by building expertise and a strong professional network.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the most commonly searched types of Client Operations jobs in Ontario? The most popular types of Client Operations jobs in Ontario are:
What cities in Ontario are hiring for Client Operations Associate jobs? Cities in Ontario with the most Client Operations Associate job openings:

Junior Associate Director/ Supervisor, Fund Accounting, Private Markets / Private Equity

MUFG Investor Services

Toronto, ON โ€ข Hybrid

Full-time

Medical, Retirement

Posted 2 days ago


Job description

Company Description

About MUFG Investor Services

MUFG Investor Services is a trusted partner to many of the worldโ€™s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of todayโ€™s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the worldโ€™s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us atย www.mufg-investorservices.com.

#LI-Hybrid

Job Description

Reporting to the Associate Director of Client Operations, this is a unique opportunity to join a dynamic, fast-growing company in Financial Services.

  • Manage a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
  • Ensure the team is trained, engaged and as efficient as possible in achieving organizational goals.
  • Partner with investment managers, brokers and auditors for daily operational issues;
  • Work with other teams, such as Investor Operations,ย finance, regulatory reporting and banking to ensure all deliverables are met
  • Participate in multiple system improvement projects, global and local plans and identifying and building on efficiency improvements
  • Ensure the accuracy of client deliverables prepared by your team while observing service level agreement timelines.
  • Maintain responsibility for the audit process, prepare financial statements or review such if prepared by other parties.
  • Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
  • Ensure all fees are billed on time and collected promptly for their assigned team.
  • Participate in different system projects and contribute to idea generation for future process or technological improvements.
  • Any other ad-hoc tasks as needed by our clients, organization, or employees on their team.

This is a new position

Qualifications
  • Post-secondary education/University Degree with a concentration in finance or accounting.
  • Significant years experience in a Fund Administration role with at least some of those working in a Private Equity role.
  • Existingย experience with fund accounting software Geneva, Investran or Yardi would be an asset
  • Have a strong knowledge of Private Equity structures, regulatory requirements and waterfall calculations.
  • Have experience in reviewing Limited Partnership Agreements and OMโ€™s.
  • Experience in supervisory skills and/or coaching / mentoring would be good but not essential.ย 

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

At MUFG Investor Services, we use Artificial Intelligence (AI) tools to help identify skills and experience that align with role requirements.ย  All AI recommendations are reviewed by our recruitment team before any decisions are made.

MUFG is an equal opportunity employer.