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Client Operations Associate Jobs in Ontario (NOW HIRING)

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PIA Client Service Associate

Belleville, ON · On-site

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

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PIA Client Service Associate

Kingston, ON

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

Open Text Corporation

Client Associate

Waterloo, ON · On-site

CA$63K - CA$95K/yr

Join us. YOUR IMPACT The Client Associate within the Professional Services division plays a ... Act as a liaison between sales, delivery, and operations teams to ensure smooth handoffs and ...

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FP Client Service Associate

Toronto, ON · Remote

CA$52K - CA$74K/yr

The Client Service Associate (CSA) provides a high level of dedicated sales and service support to ... Advanced knowledge of business, operations and regulatory environment * Specialized expertise in ...

Factory Tile Depot

Warehouse Operations

Oakville, ON · On-site

CA$37K/yr

... Operations Associate. Who are We?: We're Factory Tile Depot, a young, dynamic, growing company ... Load and unload client and vendor vehicles * Perform regular cycle counts and monitor stock levels ...

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Client Operations Associate information

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Client Operations jobs in Ontario?

The most popular types of Client Operations jobs in Ontario are:

What cities in Ontario are hiring for Client Operations Associate jobs?

Cities in Ontario with the most Client Operations Associate job openings:

Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Ontario as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Associate Director - Partner Ecosystem Operations

Royal Bank of Canada

Toronto, ON • On-site

Full-time

Posted 14 days ago

Key responsibilities

  • Owns the end-to-end partner lifecycle, including sourcing, onboarding, and management of data, AI, and research technology partners.

  • Project manages the onboarding and delivery of partners, ensuring compliance with governance processes.

  • Tracks and optimizes value realization from vendors through reporting, dashboards, and maintaining the partnership repository.

Job description

Job Description

Partner Ecosystem Operations

RBC Capital Markets' Data, AI and Research Technology team is seeking an experienced specialist to drive the strategy and operational management of our external and internal partner ecosystem across data, AI and research tech vendors. This role ensures partners are sourced, onboarded, and managed in a way that drives business value, reduces friction, and scales responsibly across the Capital Markets platform. Will work closely with the Product, Governance, Compliance, Procurement and Market Data teams to oversee the partner life-cycle creating sustainable and efficient processes ultimately tracking benefits and creating positive commercial outcomes.
What will you do?

  • Central point for all internal and external data and software partners owning the end-to-end partner lifecycle
  • Project manages onboarding and delivery of our partners ensuring compliance with all governance body processes
  • Maintains repository of all partnerships
  • Owns the data registry/catalogue
  • Track and optimize value realization from vendors (usage, ROI, business impact)
  • Create transparency through reporting and dashboards

What do you need to succeed? Must have

  • 5-10+ years in financial services, fintech, or enterprise technology environments

  • Experience managing data, AI, or technology vendor ecosystems
  • Strong understanding of the alternative data market
  • Strong understanding of third-party risk, procurement, and regulatory environments
  • Proven ability to build operational frameworks from scratch
  • Comfortable operating across strategy and execution
  • Exceptional stakeholder management across technical and non-technical audiences
  • Ability to embrace an AI-first approach: Actively incorporates AI tools and technologies into daily workflows to enhance productivity, streamline routine tasks, and drive efficiency. Demonstrates curiosity about emerging AI capabilities and applies them thoughtfully to deliver better outcomes for clients and internal stakeholders.


What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Notes:

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Opportunities to building close relationships with clients
  • Access to a variety of job opportunities across business and geographies

#LI-POST

Job Skills

Business Appraisals, Business Process Design, Business Process Improvements, Business Process Modeling, Business Values, Configuration Management (CM), Crisis Management, Ecosystems, Effectiveness Measurement, Implementation, Requirements Analysis, Sustainability, Third Party Vendor Management, Workflow Analysis

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-23

Application Deadline:

2026-09-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Employment Type: FULL_TIME

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