Client Operations Associate Jobs in Ottawa, ON (NOW HIRING)

About DashQ

Everyone needs a place to live, but renting is still full of friction - for renters and onsite teams. DashQ helps large multi-family owners and operators bring AI to the entire renter lifecycle and automate the workflows property teams run every day, so leasing happens faster, with less manual work, and a better experience for everyone.

We partner with some of the largest and most innovative multi-family owners and operators in North America to reimagine the people, process, and technology behind leasing - so teams can move faster, operate with consistency, and deliver a better resident experience.

About the Role

As a Finance Operations Associate at DashQ, you will help keep our financial operations organized, accurate, and running smoothly. This is a hands-on role focused on the day-to-day execution of finance processes, including invoicing, accounts receivable, payroll coordination, expense tracking, subscriptions, and month-end support.

You will work closely with senior finance leadership, internal teams, and external partners to maintain reliable financial processes, improve workflows, and support reporting. This role is ideal for someone with 2-3 years of relevant experience who is detail-oriented, comfortable with numbers, and excited to grow in a fast-paced environment.

Key Responsibilities

• Support day-to-day finance operations with a focus on accuracy, organization, and process consistency. Prepare and manage client invoicing, track accounts receivable, and follow up on outstanding payments.
• Coordinate with internal teams and clients to resolve billing questions and maintain accurate records.
• Track company subscriptions and vendor payments, and help identify opportunities to reduce unnecessary spend.
• Support payroll and benefits administration by maintaining records, coordinating with HR and external providers, and helping ensure timely processing.
• Assist with budget tracking, cash flow monitoring, and spend reporting.
• Support month-end close activities, including reconciliations, variance tracking, and reporting preparation.
• Work with external accountants and finance leadership to help prepare documentation for tax filings, financial reviews, and other compliance-related activities.
• Help improve finance workflows, documentation, and internal controls as the company grows.
• Willingness to work in person at our office 4-5 days per week.
  

Requirements

• 3-5 years of experience in finance operations, accounting support, bookkeeping, accounts receivable, or a similar role.
• Hands-on experience using QuickBooks Online is required.
• Strong attention to detail and comfort working with numbers, spreadsheets, and recurring financial processes.
• Working knowledge of accounting and financial operations principles; formal accounting designation is not required.
• Ability to stay organized, prioritize effectively, and follow through in a fast-paced environment.
• Comfort collaborating across teams and communicating clearly with non-finance stakeholders.
  

Nice to have

• Experience supporting month-end processes, payroll coordination, invoicing, or reconciliations.
• Familiarity with workplace and operational tools such as Asana, Float, and Google Workspace.
• Experience in a startup, SaaS, or high-growth environment.
  

Benefits

In addition to the growth and impact you'll have at DashQ, we offer competitive salaries along with the following benefits:

• Equity in the company in the form of stock options
• Medical, Dental and Vision premiums covered at 100%
• Paid vacation & holidays
• Fun company social events
• Personal development support
  

Job Compensation Range

The salary range for this role is $60,000-$80,000. DashQ offers a competitive total rewards package which includes base salary, equity, a comprehensive benefits & perks package. Exact compensation is determined by a number of factors including experience, skill level, location and qualifications and benefits which are assessed during the interview process. Additional details about total compensation and benefits will be provided during the hiring process.

DashQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at hr@dashq.io.