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Client Operations Associate Jobs in Markham, ON (NOW HIRING)

Aerotek

Business Operations Associate

Mississauga, ON

CA$1.0K/wk

Aerotek has an immediate opening for a Customer Service Associate / Business Operations Associate ... with client to resolve outstanding issues Qualifications: • BA / BS degree in Business or ...

Harry Rosen, Inc.

Operations Associate

Toronto, ON

CA$17.60 - CA$18.10/hr

Operations Associate Part-Time Permanent Reporting to: Operations Team Lead Harry Rosen, Yorkdale ... Collect new client contact information and update/maintain existing client information and files

Insight Global

Banking Operations Associate

Toronto, ON · Hybrid

CA$22/hr

Title: Operations Associate Location: Downtown Toronto Model: Hybrid 1x a month in the office ... Handle sensitive client data with discretion and precision Must-Haves: * Degree, Diploma, or ...

ABL Employment

Loans Operations

Toronto, ON · On-site

CA$50K - CA$55K/yr

We are looking for a Loans Operations associate to join our client's team - we have an immediate vacancy. This role is the operational liaison between the clients and their client management team ...

Royal Bank of Canada

Associate Operations

Toronto, ON · On-site

As an Associate, Operations - Data Entry Operator, you will play a crucial role in ensuring the ... This will involve conducting thorough reviews of client information, identifying potential ...

Ai Financial

Case Operations Associate

Toronto, ON · On-site

We're looking for a Case Operations Associate to join our back-office team, processing and ... client inquiries. ● Identify and resolve NIGO (Not In Good Order) cases, following up with ...

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Client Operations Associate information

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What is a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth service delivery, and supporting client needs. They often handle communication, data management, and coordinate with internal teams using tools like CRM software to maintain client satisfaction and operational efficiency.

What is the role of a client operations associate?

A client operations associate is responsible for managing client accounts, ensuring smooth communication, and supporting service delivery. They often handle onboarding, troubleshoot issues, and use tools like CRM systems to maintain accurate client data. Strong organizational and communication skills are essential for this role.

What cities near Markham, ON are hiring for Client Operations Associate jobs?

Cities near Markham, ON with the most Client Operations Associate job openings:

Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Markham, ON as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Business Operations Associate

Aerotek

Mississauga, ON

CA$1.0K/wk

Full-time

Re-posted 23 days ago

Job description

Aerotek has an immediate opening for a Customer Service Associate / Business Operations Associate at the corporate office in Mississauga, ON. 

Compensation: $47,000 CAD + $1,000 quarterly bonuses


Reporting to the Business Operations Supervisor (BOS), the Business Operations Associate (BOA) is
responsible for ensuring the highest level of customer service, to external customers as well as corporate
and field office employees. The BOA is a proficient expert in the management and collection of customer
accounts, processing of contractor payroll and support of field offices. Qualities include: Building team
and customer relationships, conflict resolution, professionalism, the ability to employ the Aerotek
communication model as appropriate, and the ability to adapt to changes in the workplace.


Essential Functions of the Business Operations Associate:
• Support liaison for general field office questions including but not limited to corporate policies, payroll,
PeopleSoft issues, and spread and commissions
• Processing travel/payroll advances and adjustments for assigned field offices
• Auditing contractor payroll for assigned field offices
• Processing contractor expenses
• Management of customer accounts, including but not limited to invoicing, collections, customer
service and working with client to resolve outstanding issues


Qualifications:
• BA / BS degree in Business or Accounting preferred
• Ability to effectively work in a team oriented environment that is fair, open, honest, humble,
competitive
• Thorough knowledge of business policies and account management practices
• Strong communication skills and work ethic
• Ability to balance daily workload through effective time management, prioritization and organizational
skills


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About Aerotek

Sourced by ZipRecruiter

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our "people are everything" spirit to the test as your career continues to grow.

Industry

Recruiting and staffing services and travel arrangement services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US

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