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Client Operations Associate Jobs in Whitby, ON (NOW HIRING)

Harry Rosen, Inc.

Operations Associate

Toronto, ON · On-site

CA$17.60 - CA$18.10/hr

Operations Associate Part-Time Permanent Reporting to: Operations Team Lead Harry Rosen, Yorkdale ... Collect new client contact information and update/maintain existing client information and files

Cavell Risk, Inc.

Associate, Client Experience

Toronto, ON · On-site

CA$50K - CA$70K/yr

The Associate, Client Experience is responsible for supporting the Manager, Client Experience in various tasks to ensure efficient operations and excellent customer service. Their responsibilities ...

Bmo

Client Delivery Associate

Toronto, ON

CA$38K - CA$71K/yr

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement ...

New

Td

FP Client Service Associate

Toronto, ON · Remote

CA$52K - CA$74K/yr

The Client Service Associate (CSA) provides a high level of dedicated sales and service support to ... Advanced knowledge of business, operations and regulatory environment * Specialized expertise in ...

BMO Capital Markets

Client Services Associate

Toronto, ON · On-site

CA$38K - CA$71K/yr

Supports administrative requirements to ensure the smooth operation of the unit. Service provided ... Processes client service requests and administrative requests according to established procedures ...

New

Ci

Client Service Associate

Toronto, ON · On-site

CA$42K - CA$71K/yr

As a Client Service Associate at CI Financial, you will be instrumental in collaborating with ... Directly engage with operations and back office team members to process documentation and ...

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Client Operations Associate information

What is the difference between Client Operations Associate vs Client Services Coordinator?

AspectClient Operations AssociateClient Services Coordinator
Required CredentialsTypically a bachelor's degree, relevant certifications (e.g., CRM tools)Similar educational background, often with customer service certifications
Work EnvironmentCorporate offices, financial firms, consulting companiesFinancial institutions, marketing agencies, client-facing departments
Employer & Industry UsageUsed in finance, consulting, tech sectorsCommon in finance, marketing, and service industries
Search & Comparison IntentPeople comparing operational roles focused on client management and backend processesIndividuals looking for client-facing roles emphasizing service and support

The main difference is that a Client Operations Associate focuses on managing internal processes, data, and backend operations to support client accounts, while a Client Services Coordinator emphasizes direct client interaction, support, and service delivery. Both roles require strong communication skills and industry knowledge, but their primary focus areas differ.

What are the key skills and qualifications needed to thrive as a client operations associate?

To thrive as a Client Operations Associate, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM systems, data management tools, and proficiency in Microsoft Excel are commonly required, while certifications in project management or operations can be advantageous. Excellent communication, organizational skills, and a client-focused mindset help build strong relationships and ensure smooth operations. These skills are critical for efficiently managing client accounts, resolving issues, and supporting overall business objectives.

What does a client operations associate do?

A Client Operations Associate is responsible for supporting the day-to-day activities related to client accounts, ensuring smooth operations and high-quality service. Their tasks typically include onboarding new clients, processing transactions, resolving client inquiries, and maintaining accurate records. They act as a liaison between clients and internal teams to address issues and optimize client experiences. This role requires strong organizational skills, attention to detail, and effective communication abilities.

How does a client operations associate typically collaborate with other departments within a company?

Client Operations Associates often serve as a bridge between the client and internal teams such as sales, account management, and finance. They coordinate with these departments to ensure client requirements are met, resolve operational issues, and streamline onboarding or account changes. Strong communication and organizational skills are essential, as the role involves tracking progress, relaying feedback, and helping to maintain high levels of client satisfaction by facilitating smooth internal workflows.
What cities near Whitby, ON are hiring for Client Operations Associate jobs? Cities near Whitby, ON with the most Client Operations Associate job openings:
Client Operations Associate jobs near you
Infographic showing various Client Operations Associate job openings in Whitby, ON as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Associate

Harry Rosen, Inc.

Toronto, ON • On-site

CA$17.60 - CA$18.10/hr

Part-time

Retirement

Re-posted yesterday

Job description

Your Style, Your Career


Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies.We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.


Operations Associate

Part-Time Permanent

Reporting to: Operations Team Lead

Harry Rosen, Yorkdale Shopping Centre

We are looking for an Operations Associate to join our Store team.In this role you'll be responsible for:

Customer Service

  • Accurately control and process client transactions through the POS system with efficiency
  • Collect new client contact information and update/maintain existing client information and files
  • Support all service desk activities and ensure the desk is clean, organized and well stocked
  • Provide basic client resolution services, addressing concerns and inquiries in a timely manner and when appropriate, escalating issues
  • Manage daily cash handling functions (open/close registers, prepare sales envelopes and bank deposits)
  • Identify, report and troubleshoot common errors/discrepancies

OMNI services & Order Fulfillment

  • Support with picking E-Commerce and IST orders, achieving targeted unit per hour pick rates
  • Assist with BOPIS operations activities
  • Support logistics function with on-the-floor activities (markdowns, re-ticketing, re-tagging, etc.)

Store & Merchandise Maintenance

  • Maintain the store in a neat and organized manner, ensuring all merchandise reflects standards
  • Monitor return items and re-stock, support with maintenance of overall stock levels.
  • Assist visual team with seasonal merchandise changes, displays, and setting up of special events, as required
  • Assist with season inventory preparations and counts

Flex Support & Teamwork

  • When required, support clients on the sales floor by assisting with basic inquiries
  • Support with daily tasks and ad-hoc projects
  • Adhere to all Harry Rosen philosophies, processes and standards
  • Deliver consistent and exceptional service through standards
  • Provide cross-functional team support
  • Demonstrate Core Values

Successful candidates will require:

  • Aminimum of 2 yearsof retail experience preferably in a luxury environment, in a customer-facing role.
  • Experience with shipping, receiving, merchandising, order fulfillment and inventory management in a retail environment
  • Experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.
  • A strong service orientation - a demonstrated desire to wow our customers!
  • Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
  • The ability to work effectively as part of a team
  • Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
  • Strong communication skills

What are the perks of the job?

  • Competitive pay program
  • Opportunities to additionally earn monthly and annual Team bonuses
  • Best in industry discounts and special purchase opportunities
  • A comprehensive flexible benefits package
  • Pension and Group RRSP Programs that grow with you
  • A modern, digitally advanced workplace
  • A coach committed to supporting the achievement of your personal career goals
  • A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
  • An employer that values internal growth and promotion and is committed to succession planning for your future

*Compensation: $17.60 - $18.10/hr + opportunity for bonus.

We thank you for your interest in this opportunity.


Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at careers@harryrosen.com with details.

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