1

Client Onboarding Project Manager Jobs (NOW HIRING)

Own end-to-end onboarding for new customers from contract signature through launch * Define and manage project timelines, milestones, and deliverables * Drive customers to launch within defined ...

Project managing and overseeing a portfolio of new client locations effectively and managing the process of successfully onboarding a client from sales to steady-state operations * Managing all ...

Project managing and overseeing a portfolio of new client locations effectively and managing the process of successfully onboarding a client from sales to steady-state operations * Managing all ...

Client Onboarding Analyst

Manhattan, NY · On-site

$80K - $110K/yr

The Client Onboarding team a crucial role in ensuring compliance with Know Your Client (KYC ... and project coordination. The manager will consult with senior management to evaluate current ...

Throughout the day, you'll work hand-in-hand with Implementation Project Managers to optimize ... Client Onboarding Manager Requirements: * 5+ years of experience in SaaS implementation, HR tech, ...

Throughout the day, you'll work hand-in-hand with Implementation Project Managers to optimize ... Client Onboarding Manager Requirements: * 5+ years of experience in SaaS implementation, HR tech, ...

Onboarding Manager

Manhattan, NY · On-site

$120K/yr

The Role We are seeking an experienced and driven Onboarding Manager to lead enterprise client implementations and onboarding programs. In this role, you will manage multiple onboarding projects ...

Client Onboarding Analyst

Manhattan, NY · On-site

$80K - $110K/yr

The Client Onboarding team a crucial role in ensuring compliance with Know Your Client (KYC ... and project coordination. The manager will consult with senior management to evaluate current ...

Act as the project manager for all operational and administrative aspects of the client onboarding process, including engagement documents, account opening, portfolio setup, and recurring process ...

What You'll Do Client Onboarding & Project Management * Manage the onboarding process for new healthcare clients from contract signing through implementation. * Serve as the primary point of contact ...

next page

Showing results 1-20

Client Onboarding Project Manager information

See salary details

$38.5K

$102.7K

$162K

How much do client onboarding project manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for client onboarding project manager in the United States is $102,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Onboarding Project Manager, and why are they important?

To thrive as a Client Onboarding Project Manager, you typically need strong project management skills, a background in business or finance, and relevant experience in client onboarding processes. Familiarity with CRM software, project management tools like Asana or Jira, and sometimes certifications such as PMP or Prince2 are highly valuable. Excellent communication, problem-solving, and organizational skills help build client trust and ensure seamless project delivery. These abilities are crucial for efficiently managing complex onboarding processes and delivering a positive client experience.

What are some common challenges a Client Onboarding Project Manager faces during the onboarding process, and how can they be addressed?

A Client Onboarding Project Manager often encounters challenges such as managing complex client requirements, coordinating across multiple internal departments, and ensuring timely communication. Each client may have unique needs, which requires adaptability and strong organizational skills. Proactively setting clear expectations, maintaining detailed project plans, and fostering collaboration between teams can help streamline the process and prevent delays. Building strong relationships with both clients and internal stakeholders is also crucial for resolving issues quickly and ensuring a smooth onboarding experience.

What does a Client Onboarding Project Manager do?

A Client Onboarding Project Manager is responsible for guiding new clients through the onboarding process after they sign a contract with a company. They coordinate across departments to ensure that all client requirements are met, manage timelines, and address any issues that arise during setup. Their goal is to provide a smooth and positive experience for clients as they transition into using the company's products or services. This role requires strong project management, communication, and problem-solving skills to ensure client satisfaction and successful onboarding.
More about Client Onboarding Project Manager jobs
What cities are hiring for Client Onboarding Project Manager jobs? Cities with the most Client Onboarding Project Manager job openings:
What states have the most Client Onboarding Project Manager jobs? States with the most job openings for Client Onboarding Project Manager jobs include:
Infographic showing various Client Onboarding Project Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $102,682 per year, or $49.4 per hour.
Senior Project Manager, New Client Onboarding

Senior Project Manager, New Client Onboarding

Hachette Book Group

Lebanon, IN

Full-time

Posted 6 days ago


Job description

SUMMARY: The Senior Project Manager - New Client Onboarding, reporting to the CEO, HBGUS Distribution, is responsible for leading and executing the end-to-end onboarding process for new publisher clients. This role serves as the central point of coordination across internal teams and external stakeholders, ensuring a seamless, efficient, and timely onboarding experience. The ideal candidate will excel at managing multiple complex projects simultaneously, driving accountability, removing obstacles, and accelerating time to revenue for new clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Lead the full lifecycle of new client onboarding, managing multiple concurrent projects from kickoff through go-live.
  • Develop and execute comprehensive project plans, including timelines, milestones, deliverables, and dependencies.
  • Coordinate cross-functional teams (Sales, Operations, Finance, IT, Logistics) to ensure alignment and timely execution.
  • Serve as the primary point of contact for clients during onboarding, delivering a professional and positive experience.
  • Track project progress, monitor deliverables, and maintain clear visibility for all stakeholders.
  • Identify risks and potential roadblocks proactively; escalate issues as needed and drive resolution.
  • Facilitate regular status meetings, communication cadences, and reporting to stakeholders and leadership.
  • Ensure accuracy and completeness of onboarding activities to support a successful and timely client launch.
  • Continuously evaluate and improve onboarding processes, implementing best practices and efficiencies.
  • Provide clear, concise project updates, including status, risks, and timelines, to leadership and stakeholders.
  • Analyze and interpret client requirements, aligning them with existing processes where possible and identifying gaps that require new solutions or process development.
  • Coordinate cross-functional teams to design and implement new system solutions or define and establish business processes as needed.
ADDITIONAL DUTIES AND RESPONSIBILITIES: As assigned
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATION REQUIREMENTS:
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
SKILLS REQUIRED:
  • Strong verbal and written communication skills, with the ability to effectively engage diverse audiences in both individual and group settings.
  • Results-driven with a strong sense of ownership and accountability; consistently delivers timely, accurate work with reliable follow-through.
  • Excellent organizational and time-management skills, with the ability to prioritize, manage multiple tasks, and maintain a high level of attention to detail.
  • Proven ability to build collaborative, productive relationships across teams; fosters teamwork and alignment toward shared goals.
  • Demonstrated ability to identify opportunities for improvement, challenge the status quo, and drive process enhancements and innovation.
  • Strong problem-solving skills with a proactive, solutions-oriented mindset.
  • High level of integrity and professionalism; operates ethically, follows through on commitments, and builds trust with others.
  • Ability to influence and drive accountability without direct authority in a cross-functional environment.
EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Business, Project Management, Supply Chain, or a related field (or equivalent experience).
  • 5+ years of project management experience, preferably in client onboarding, implementation, or new business launches.
  • Experience in publishing, distribution, logistics, or supply chain environments strongly preferred.
  • Demonstrated success managing complex, multi-stakeholder projects in a fast-paced environment.
  • Project Management certification (PMP, CAPM, or equivalent) is a plus.

Please note: this position requires regular on-site work at our Indiana location, 121 North Enterprise Boulevard, Lebanon, IN, 46052.

Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employment Type: Full-Time