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Client Implementation Project Manager Jobs in Missouri

Guarantee Electrical

Project Manager

Saint Louis, MO · On-site

Maintain strong client relationships and communication * Ensure quality standards and safety ... Monitor financial performance and implement corrective actions * Support billing, forecasting, and ...

Guarantee Electrical

Project Manager

Saint Louis, MO · On-site

Maintain strong client relationships and communication * Ensure quality standards and safety ... Monitor financial performance and implement corrective actions * Support billing, forecasting, and ...

Epiq

Client Services Project Manager

Kansas City, MO · Remote

$90K - $115K/yr

Manages projects from initiation through delivery by aligning with client objectives, internal standards, and resource plans, while translating client or court requirements into actionable solutions.

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are popular job titles related to Client Implementation Project Manager jobs in Missouri? For Client Implementation Project Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Missouri look for? The top searched job categories for Client Implementation Project Manager jobs in Missouri are:
What cities in Missouri are hiring for Client Implementation Project Manager jobs? Cities in Missouri with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Project Manager - Substation (Midwest Region)

Project Manager - Substation (Midwest Region)

Burns & McDonnell

Saint Louis, MO • On-site

Full-time

Posted 3 days ago

Burns & McDonnell rating

8.6

Company rating: 8.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

5th of 77 rated construction

Job description

Description
Wishing you could have an ownership stake in the company you are working for? Founded in 1898, Burns & McDonnell is an award-winning full-service Engineering, Architectural, Construction, Environmental, Permitting, and Consulting services firm. We are a 100% employee-owned company with regional and project offices nationwide. Burns & McDonnell plans, designs, constructs, and manages projects all over the world with one mission in mind -- to make our clients successful.
Our Transmission & Distribution global practice is looking for Project Managers to join our growing business in our Akron, Columbus, and St. Louis offices. The Project Manager will manage, direct, and coordinate all aspects of work related to electrical substation engineering and construction projects. The Project Manager is expected to establish, maintain, and proactively grow client relationships into repeat business and expanded service offerings. The Project Manager will be responsible for the profit and loss of individual projects, the successful completion of projects within specified dates, and establishing and maintaining a professional and satisfactory relationships with the project Owners, subcontractors, regulatory agencies, and all other project stakeholders. Additionally, the Project Manager will assist in the pursuit of new clients which includes but is not limited to coordination with client Account Managers and Burns & McDonnell leadership with direct marketing responsibilities.
Major responsibilities for the Project Manager will include:
  • Prepare proposals, assist in presentations, and participate in contract negotiations.
  • Leverage existing client relationships, create new client relationships, and focus on repeat work within each client Account.
  • Provide overall management of projects from concept to completion including but not limited to siting, environmental, permitting, planning, estimating, engineering, right-of-way acquisition, project controls, bid phase services, procurement, constructability reviews, material management, construction management, and closeout.
  • Develop and monitor project schedules, manage scope, and control project costs.
  • Own internal project financials (detailed, accurate project cost forecast and accruals), staffing/resource forecasts, legal coordination, risk management, change management, and human resource issues.
  • Serve as the primary point of contact with clients regarding efforts such as client coordination, strategic planning, scope management, budget finances, subcontracting, project staffing, environmental compliance, facility support and schedule attainment.
  • Manage all aspects of project communication.
  • Develop and implement project policies and procedures, establish project controls systems, and implement the project execution plan.
  • Direct and coordinate activities of several disciplines on a project of moderate scope or a combination of smaller projects
  • Work closely with the Project Team to ensure deliverables and services are being provided to client's satisfaction and that projects are following internal QA/QC guidelines.
  • Report regularly on progress, cost and schedule metrics, procurement issues, safety or environmental concerns, design questions, potential impacts, and any issues requiring office support.
  • Travel to client and project locations will be expected.
  • Other duties as assigned.

Qualifications
  • Bachelor's degree in engineering or related field from an accredited curriculum.
  • Minimum of 7 years of related experience, including 3 or more years of experience managing engineering projects in the Transmission & Distribution industry. Completion of master's degree in related field may be substituted for one year of experience.
  • Previous consulting experience preferred.
  • Strong analytical and problem-solving skills. This position requires an individual capable of applying intensive and diversified knowledge of principles and practices to broad areas of assignments.
  • Must have experience with the production of applicable engineering design and construction documents.
  • Must be capable of devising new approaches to problems encountered.
  • Demonstrated success in project management which includes proposal development, contract negotiations, project planning, design team coordination & communication, budgeting, schedule management, and client coordination.
  • Professional Registration and/or Professional Certification preferred

EEO/Disabled/Veteran
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
EEO/Disabled/Veterans
Job Project Management
Primary Location US-OH-Akron
Other Locations US-MO-Saint Louis, US-OH-Columbus
Schedule: Full-time
Travel: Yes, 20 % of the Time
Req ID: 260285
Job Hire Type Experienced #LI-JNH #T&D

What Burns & McDonnell employees say

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Hours and flexibility

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About Burns & McDonnell

Sourced by ZipRecruiter

Burns & McDonnell assists clients of all sizes and industries by providing extensive physical services ranging from assessments, integrated security solutions, and large security architecture designs. Services we typically provide include security and safety system design, threat, risk, and vulnerability assessments, security surveys, security master planning, compliance to federal security programs, independent validation and verification of integrated security system operations, management of installation and maintenance, and staff augmentation to develop and implement facility management and protection processes.

Industry

Civil engineering construction

Company size

10,000+ Employees

Headquarters location

Kansas City, MO, US

Year founded

1898

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