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Client Implementation Project Manager Jobs in Missouri

Guarantee Electrical

Project Manager

Saint Louis, MO · On-site

Manage client relationships to achieve high satisfaction and balance project constraints. * Implement proactive quality systems that prevent defects and maintain consistent standards. * Foster ...

Daikin

Project Manager 2

Chesterfield, MO

The Project Manager will work with Leadership to implement project strategies that support overall business needs resulting in on-time delivery of high-quality products that transform the customer ...

Daikin

Project Manager 2

Chesterfield, MO

The Project Manager will work with Leadership to implement project strategies that support overall business needs resulting in on-time delivery of high-quality products that transform the customer ...

Daikin

Project Manager 2

Chesterfield, MO · On-site

The Project Manager will work with Leadership to implement project strategies that support overall business needs resulting in on-time delivery of high-quality products that transform the customer ...

Collabera

Project Manager

Creve Coeur, MO

Plan, develop, manage and implement project plan to meet business needs and make decisions to carry out the plan. Define, document, and execute projects of lower risk, complexity and visibility, and ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are popular job titles related to Client Implementation Project Manager jobs in Missouri? For Client Implementation Project Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Missouri look for? The top searched job categories for Client Implementation Project Manager jobs in Missouri are:
What cities in Missouri are hiring for Client Implementation Project Manager jobs? Cities in Missouri with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Commercial Implementation Specialist

Commercial Implementation Specialist

UMB Financial

Kansas City, MO

$51.48K - $99.33K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

As the Commercial Implementation Specialist, you will be responsible for leading and coordinating all aspects of the project life cycle with responsibility for the client journey through the implementation of new clients in Commercial Bank, supporting Treasury Management onboarding efforts across the entire Commercial footprint which includes set up of programs and any design.

How you will spend your time:

  • You will onboard Treasury Management services for new clients to the bank, client projects with extended time frames, and technical client setups.

  • You will manage the onboarding by identifying and coordinating appropriate bank resources by partnering with internal areas/departments to ensure services are onboarded properly.

  • You will provide consultation for TMO and their clients in the program design and implementation process, as well as data extract design for data integration with clients' internal systems.

  • You will translate client needs information received into an optimal system design.

  • You will prepare and coordinate appropriate client documentation for onboarding of client Treasury Management Services where needed.

  • You will present technical and applicable product material while training new clients on UMB applications and navigation of UMB platforms.

  • You will schedule and lead project calls with clients and key business partners.

  • You will lead collaboration with the project core team to develop and execute the implementation project plan, establishing clear expectations and providing transparency of timelines using project management principles and practices.

  • You will ensure deal deliverables are met and holds task owners accountable by managing implementation issues, escalations, and error resolution.

  • You will manage and coordinate client and internal partner communication and status updates, including senior stakeholders.

  • You will demonstrate creative problem solving and solid judgment/decision making.

  • You will take ownership, escalation, and resolution of risk issues.

  • You will manage clear expectations and understanding, internally and externally by establishing clear timelines and managing documentation requirements.

  • You will update project tracking tool ensuring updates are clear, concise, and audience specific and provide project updates in a timely and accurate manner, ensuring stakeholders and business leaders receive an accurate and concise status of each project.

  • You will act as a subject matter expert, provides training to clients.

  • You will work with QA group to ensure test plans have been developed and all parties have properly tested.

  • You will oversee transition and handoff from project to service support.

  • You will complete special projects and other duties as assigned.

We're excited to talk with you if:

  • You possess a high school diploma or equivalent and 5+ years proven program implementation or service experience.

  • You have project management experience, OR any combination of education and experience that would provide an equivalent background.

  • You have in depth understanding of customer facing internet-based applications.

  • You have great understanding of commercial treasury products.

  • You have working knowledge and understanding of implementation, servicing, and operational processes, preferably at a financial services company.

  • You have working knowledge of bank platforms, systems, products.

  • You have proficiency of Microsoft Office suite (Excel, Word, PowerPoint, Project).

  • You have knowledge and understanding of Web-based Treasury applications, including but not limited to Pep+, mainframe, UMB Direct, UMB Online Banking or equivalent.

  • You have knowledge and understanding of Cash Management products.

Compensation Range:

$51,480.00 - $99,330.00

The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.


UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.


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