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Client Implementation Project Manager Jobs in Missouri

Rsli

Client Implementation Manager

Saint Louis, MO

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Saint Louis, MO

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Sup. - Client Implementation

Saint Louis, MO · On-site +1

$80K - $107K/yr

Job Responsibilities and Requirements The Supervisor - Client Implementation will be responsible ... Work to develop, enhance and manage to specific, reportable implementation metrics in accordance ...

Kohl's

Role Specific Information About the Role As an Implementation Project Planner, you will guide ... Proven project management skills with ability to multitask * Ability to work as a part of a team ...

Kohl's

Role Specific Information About the Role As an Implementation Project Planner, you will guide ... Proven project management skills with ability to multitask * Ability to work as a part of a team ...

Oneview Healthcare

Project Manager

Saint Louis, MO · On-site

Lead customer implementation projects utilizing Oneview Healthcare implementation methodologies ... Client-facing experience within consulting, professional services, healthcare technology, or ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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Client Implementation Project Manager jobs near you

Implementation Project Manager

PMO Partners, LLC

Saint Louis, MO • Hybrid

Other

Posted 27 days ago

Job description

This role is based in the Greater St. Louis area.

Onsite 5 days/week initially, may transition to hybrid later.

The Project Manager (PM) leads the end-to-end implementation and stabilization of the Missouri Enrollment Broker (EB) and Premium Collection Services program. This role is accountable for delivering the program on time, within scope and budget, and in compliance with contractual and regulatory requirements.

The PM oversees all phases of delivery from planning through go-live and transition to operations while coordinating cross-functional teams and serving as the primary point of contact for internal leadership and Missouri state stakeholders.

Key Responsibilities

Project & Program Leadership

  • Own full project lifecycle: planning, execution, monitoring, go-live, and stabilization
  • Develop and manage project plans, scope, schedules, and governance artifacts
  • Coordinate implementation across eligibility, enrollment, billing, systems integration, communications, and operations
  • Ensure alignment with PMO standards, PMI PMBOK practices, and contractual requirements

Team Leadership

  • Lead a cross-functional team (PMs, Business Analysts, IT, Change Management, Deliverables)
  • Set priorities, manage workloads, and resolve escalations
  • Promote accountability, transparency, and continuous improvement

Stakeholder Management

  • Serve as primary liaison for state stakeholders and executive leadership
  • Deliver clear status reports on progress, risks, and milestones
  • Facilitate governance meetings and drive decision-making
  • Manage expectations and proactively address risks and changes

Delivery Oversight & Risk Management

  • Monitor scope, schedule, budget, and quality; take corrective action as needed
  • Manage risks, issues, dependencies, and escalation processes
  • Ensure compliance with regulatory, contractual, and organizational requirements

Continuous Improvement

  • Identify opportunities to improve delivery efficiency and quality
  • Lead lessons learned and post-implementation reviews
  • Support PMO best practices and process improvement initiatives

Qualifications

Education & Certifications

  • Bachelor s degree in Business, IT, Healthcare, or related field (preferred)
  • PMP certification (required)
  • Agile certification (preferred)

Experience

  • 7 10+ years managing large, complex, cross-functional projects
  • Experience with systems integration, operational readiness, and process transformation
  • Government or public-sector experience required
  • Healthcare/Medicaid or regulated industry required
  • Prior leadership or supervisory experience a plus

Skills

  • Strong expertise in PMBOK, Agile, and hybrid delivery models
  • Ability to manage scope, schedule, budget, and risk in high-visibility programs
  • Excellent communication and stakeholder engagement skills
  • Strong analytical, organizational, and problem-solving abilities
  • Proven ability to lead teams, manage multiple priorities, and deliver under tight timelines
  • Proficiency with MS Project, Smartsheet, Jira, and MS Office

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