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Client Implementation Project Manager Jobs in Missouri

PayIt

Client Implementation Manager

Kansas City, MO · On-site

Own each client implementation effort by providing project management, gathering of business rules, implementation activities using PayIt Platform tools, and working with other teams where ...

New

Jobtailor

Implementation Engineer

California, MO · On-site

$120 - $170/hr

Project-manage changing requirements by re-scoping and re-planning while keeping timelines, owners ... Shadow live implementations during the first month, independently own an implementation during the ...

Zelis

Implementation Specialist

Saint Louis, MO · On-site

$70 - $95/hr

Develop and manage the implementation project plan utilized to track and accomplish project activities.* Gather client requirements by collecting current information about client's print and employer ...

Zelis

Implementation Specialist

Saint Louis, MO · On-site

Develop and manage the implementation project plan utilized to track and accomplish project activities. * Gather client requirements by collecting current information about client's print and ...

Zelis

Implementation Specialist

Saint Louis, MO · On-site

Develop and manage the implementation project plan utilized to track and accomplish project activities. * Gather client requirements by collecting current information about client's print and ...

KPI Solutions

Sr. Project Manager

Kansas City, MO · On-site +1

... implementation projects from initiation through go-live and closeout ... This role owns the full project lifecycle for 2-4 concurrent client engagements - spanning design ...

KPI Solutions

Sr. Project Manager

Kansas City, MO · On-site

... implementation projects from initiation through go-live and closeout ... This role owns the full project lifecycle for 2-4 concurrent client engagements - spanning design ...

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Client Implementation Project Manager information

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries often include benefits such as bonuses and health insurance, and the role requires strong project management skills and familiarity with tools like MS Project or Jira.

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For Client Implementation Project Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Client Implementation Project Manager jobs in Missouri look for?

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What cities in Missouri are hiring for Client Implementation Project Manager jobs?

Cities in Missouri with the most Client Implementation Project Manager job openings:

Client Implementation Project Manager jobs near you

Client Implementation Manager

PayIt

Kansas City, MO • On-site

Full-time

Posted 2 days ago

New

Job description

What You'll Be Doing:

  • Lead implementation of SaaS solutions with government agency teams.
  • Own each client implementation effort by providing project management, gathering of business rules, implementation activities using PayIt Platform tools, and working with other teams where appropriate. 
  • Develop and configure prototypes using Platform tools based on clients' business need. Build and iterate to continually incorporate feedback from client.
  • Deliver any requirements requiring engineering or other teams to those teams, following the process and coordinating timelines with PMO.
  • Manage test planning creation as well as the alignment of requirements with Product teams including logging and coordination of implementation issues and bugs, and validation of test plan and requirements with client.
  • Work cross-functionally to ensure delivery of configuration meets both client and PayIt product specifications.
  • Support clients in maintaining good platform hygiene (customer friendly workflows, naming conventions, data set organization, etc.). Proactively problem solve by identifying potential configuration issues, user experience issues
  • Serve as the primary connection point for steady-state hand off to Client Success, Operations, and Support.
  • Develop training for various PayIt departments on user experience and unique client FAQs.
  • Maintain, update, and develop client-related documentation internally and externally.
  • Be a key player in coordinating efforts with client stakeholders.

What You'll Need to Have:

  • 3+ years of professional experience working for a software-based organization. Hands-on experience in supporting or implementing applications using web technologies and/or working in a client-facing Business or Solution Analyst capacity.
  • Ability to lead large enterprise implementations across multiple stakeholder groups internally and externally.
  • A proactive, logical, and collaborative approach to solving complex problems.
  • Resiliency and the ability to handle multiple tasks and thrive in a fast-paced, dynamic environment.  This is a growth company, so flexibility to adapt to (and likely effect change yourself) approaches & processes is critical!
  • Strong technical aptitude, with the ability to influence clients while managing evolving SaaS requirements.
  • Experience with the full project management lifecycle. Specifically to articulating product roadmaps and deliverables in a client-facing capacity. 
  • Experience with Project Management and Collaboration Tools (i.e Confluence, Trello, Teams, Slack, Jira, etc.) Diagram and Visualization Solutions (i.e. Draw.IO, LucidChart, etc.), and Microsoft Office.
  • Willingness to travel 10-20%, travel varies based on project assignment requirements and client needs

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