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Client Experience Jobs in Texas (NOW HIRING)

ABM

Manager of Client Experience

Sugar Land, TX

For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management The Manager of Client Experience functions as a Client Advocate, Key Representative and/or single point of ...

IA American

Client Experience Representative

Waco, TX · On-site

$14.25 - $19.25/hr

Client Experience Representative Build the future with us Are you driven by the mission of delivering exceptional client experiences and helping people feel confident and supported at every step of ...

Foodworks

CLIENT EXPERIENCE MANAGER - REMOTE

Dallas, TX · On-site

$75K - $80K/yr

The Client Experience Manager serves as the primary liaison between vendor partners, site managers, and clients, ensuring a seamless experience from partner recruitment through event execution. This ...

PNC Bank

Client Experience Associate

Humble, TX · On-site

$12.50 - $17.25/hr

As a Client Experience Associate within PNC's retail organization, you will be based in Humble, TX. *Bilingual Spanish Preferred. PNC is an in-office company that fosters a supportive culture where ...

PNC Bank

Client Experience Associate

Spring, TX

$11.50 - $16/hr

As a Client Experience Associate within PNC's Retail organization, you will be based in The Woodlands, TX. Bilingual Spanish Preferred. PNC is an in-office company that fosters a supportive culture ...

PNC Bank

Client Experience Associate

Austin, TX

$14.25 - $19.75/hr

As a Client Experience Associate within PNC's Slaughter & South Congress Branch, you will be based in Austin, TX. ** Bilingual Spanish - Preferred PNC is an in-office company that fosters a ...

PNC Bank

Client Experience Associate

Melissa, TX

$14.25 - $19.50/hr

As a Client Experience Associate within PNC's Melissa Branch, you will be based in Melissa, TX. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve ...

PNC Bank

Client Experience Associate

Pearland, TX

$13 - $17.75/hr

As a Client Experience Associate within PNC's Pearland Branch, you will be based in Pearland, TX. *Bilingual in Spanish Preferred PNC is an in-office company that fosters a supportive culture where ...

Compass Group

CLIENT EXPERIENCE MANAGER - REMOTE

Dallas, TX · On-site +1

$75K - $80K/yr

The Client Experience Manager serves as the primary liaison between vendor partners, site managers, and clients, ensuring a seamless experience from partner recruitment through event execution. This ...

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Showing results 41-60

All JobsClient Experience JobsClient Experience Jobs in Texas

Client Experience information

See Texas salary details

$55.4K

$65.2K

$73.1K

How much do client experience jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client experience in Texas is $65,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $69,900.00 per year, depending on experience, location, and employer.

What is client experience?

Client Experience refers to the overall perception and satisfaction a client has when interacting with a company or service provider. It encompasses every touchpoint, from initial contact to ongoing support, and aims to ensure that clients feel valued, understood, and well-served. Professionals in Client Experience roles work to improve communication, resolve issues efficiently, and create a positive relationship that encourages loyalty and repeat business.

What are the key skills and qualifications needed to thrive as a client experience professional, and why are they important?

To thrive as a Client Experience professional, you need strong interpersonal communication, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software and feedback analytics tools is typically required. Exceptional empathy, patience, and active listening help you build rapport and understand client needs. These skills ensure positive client interactions, driving satisfaction, loyalty, and business growth.

What is the difference between Client Experience vs Customer Service Representative?

AspectClient ExperienceCustomer Service Representative
Primary FocusBuilding long-term relationships and enhancing overall client satisfactionHandling individual customer inquiries and resolving issues
Work EnvironmentStrategic, often involving cross-department collaborationOperational, primarily in call centers or retail settings
Required SkillsCommunication, relationship management, strategic thinkingCommunication, problem-solving, product knowledge
Common UsageIn industries like finance, tech, and consultingIn retail, telecom, and hospitality sectors

While both roles focus on customer interactions, Client Experience emphasizes strategic relationship building and long-term satisfaction, whereas Customer Service Representatives handle immediate inquiries and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

How does a client experience professional typically collaborate with other departments to improve customer satisfaction?

Client Experience professionals work closely with teams such as sales, product development, and customer support to identify and address client concerns. They often act as a liaison, gathering feedback from clients and sharing insights with internal teams to improve service offerings and processes. Regular meetings and cross-functional projects are common, ensuring that the client’s perspective is integrated into decision-making. This collaborative approach helps to create a seamless and positive client journey from initial contact through post-service support.
What are the most commonly searched types of Client Experience jobs in Texas? The most popular types of Client Experience jobs in Texas are:
What are popular job titles related to Client Experience jobs in Texas? For Client Experience jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Client Experience jobs in Texas look for? The top searched job categories for Client Experience jobs in Texas are:
What cities in Texas are hiring for Client Experience jobs? Cities in Texas with the most Client Experience job openings:
Client Experience jobs near you
Infographic showing various Client Experience job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,215 per year, or $31.4 per hour.

Client Experience Representative

iA American Warranty Group, Inc.

Waco, TX • On-site

$14.25 - $19.25/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Job Description
Client Experience Representative
Build the future with us
Are you driven by the mission of delivering exceptional client experiences and helping people feel confident and supported at every step of their journey? As a Client Experience Representative, you will play a key role in ensuring clients receive clear information, timely assistance, and a seamless service experience.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you'll accomplish with us
As a Client Experience Representative, you'll be at the core of our mission. Here are the main responsibilities:
  • Respond to client inquiries via phone, email, and written correspondence
  • Provide clear explanations of policy information, coverage details, and account updates
  • Research client accounts and documentation to resolve questions and issues
  • Determine when requests require escalation to management or specialized departments
  • Document all client interactions, including inquiries, concerns, and actions taken
  • Maintain strong knowledge of company products, policies, and internal resources
  • Ensure appropriate follow-up to guarantee full resolution
  • Participate in special projects and support team initiatives
  • Conduct all business in compliance with company standards, regulations, and ethical guidelines

What could accelerate your success in this role
We're looking for someone who:
  • Is known for their strong customer service and communication skills
  • Stands out for their ability to multitask and stay organized
  • Demonstrates strong problem-solving skills and attention to detail
  • Is recognized for their ability to think outside the box and adapt quickly
  • Has 2+ years of experience in customer service, insurance, or a related field
  • Has a working knowledge of MS Word, Outlook, Excel, and learns new systems quickly
  • Types 30-35 WPM with minimal errors
  • (If needed) Has an intermediate level of English proficiency, as the role involves communicating with clients and internal teams on a daily basis

Why you'll love working with us
  • A work environment where learning and development merge with a collective pursuit of excellence
  • A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed
  • The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces
  • Competitive benefits:
  • Flexible group insurance
  • Competitive pension plan
  • Stock purchase plan
  • Vacation and wellness/personal development days
  • Telemedicine
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance bonus
  • Discounts on company products
  • And much more

Apply now and get ahead of your career - where your talent truly belongs!
Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you
Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.
Company
American-Amicable Life Insurance Company of Texas
Posting End Date
2026-09-14
About us
American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation.
iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!
Our Commitment to Diversity and Inclusion
At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us. Someone from our team will be happy to assist you.

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