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Director Client Experience Jobs in Texas (NOW HIRING)

Lawn Doctor

Director of Client Experience

Cresson, TX · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Director of Client Experience is responsible for leading every client-facing team at Barnes Lawn Doctor. This leader owns the complete client journey-from the first digital ...

Lawn Doctor

Director of Client Experience

Fort Worth, TX · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Director of Client Experience is responsible for leading every client-facing team at Barnes Lawn Doctor. This leader owns the complete client journey-from the first digital ...

Selerix Systems, Inc.

Director, Client Success

Plano, TX · On-site

$140 - $190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Director, Client Success -- BenAdmin Department: Client Success Reports To: Vice ... Own the standard for BenAdmin client experience across the full lifecycle, from implementation ...

Selerix

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Director, Client Success - BenAdmin Department: Client Success Reports To: Vice ... Deliver on the BenAdmin client experience standard across the full lifecycle, from implementation ...

Resources Connection, Inc.

Director, Client Development

Dallas, TX · On-site

$121K - $152K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serves as the client's expert on RGP's business model, risk management, client-specific value ... Direct experience selling professional services within large accounts * Demostrated competencies in ...

Kobie Marketing

Director, Client Services

Dallas, TX

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Experience managing budgets and driving growth within client portfolios. * Ability to lead and ...

Medium

Director, Client Services

Dallas, TX · On-site

$100 - $130/hr

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Experience managing budgets and driving growth within client portfolios. * Ability to lead and ...

SOLUTIONARA INC

Be Seen First

Director - Client Delivery & Global Delivery

Sugar Land, TX · On-site

$160K - $180K/yr

  • Medical

  • Retirement

  • PTO

Director - Client Delivery & Global Delivery Location: Sugar Land, Texas (Hybrid) Travel: Up to 25 ... As we continue to grow, we are investing in experienced consulting leaders who can strengthen ...

SOLUTIONARA INC

Be Seen First

Director - Client Delivery & Global Delivery

Sugar Land, TX · On-site

$160K - $180K/yr

  • Medical

  • Retirement

  • PTO

Director - Client Delivery & Global Delivery Location: Sugar Land, Texas (Hybrid) Travel: Up to 25 ... As we continue to grow, we are investing in experienced consulting leaders who can strengthen ...

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Infographic showing various Director Client Experience job openings in Texas as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 92% In-person, and 8% Remote job distribution.

Associate Director - Client Experience (B2B)

Goodway Group

Dallas, TX • Remote

Full-time

Re-posted 5 days ago

Job description

The Associate Director, B2B, is a sales-focused service partner, working side by side with our Business Development Managers.  From the time of engagement, they own (and want ownership) of the client partnership!  Working with B2B Clients on a strategic level and having Account-based Marketing (ABM) experience is a huge plus here.

They build relationships, identify opportunities to expand opportunities and client impact, and manage the day-to-day success of their campaigns.  They know their clients inside and out, engage in ongoing results-based dialogue, overcome obstacles, and in a nutshell, create a fantastic client experience.  
What You Will Do
  • Manage overall B2b client relationships, being the day-to-day lead on accounts where you’ll drive satisfaction, growth, and product adoption
  • Partner with Business Development and/or Sr Director of CX to identify expansion opportunities and offerings that drive revenue working in tandem to achieve revenue targets.
  • Be continually aware of the client environment, products/services, strategy/vision, needs, competitive landscape, and challenges, and communicate those effectively to internal partners, leading the internal team to ensure recommendations and performance are aligned to and can exceed client expectations.
  • Work with clients to define measurable digital KPIs that tie to their overall business objective and lead the comprehensive team to ensure recommendations, strategy, and performance are aligned to and can exceed client expectations.
  • Actively participating/leading internal and external calls, including Kick-off, Account Team, Sales team, educational meetings, and client calls.
  • Managing and solving conflicts both internally and externally with clients and internal teams


Who You Are
  • You have serious experience years of working in paid digital media, either within account management or media, inclusive of Paid Search, Paid Social, and Programmatic (display, native, etc.), and have a working knowledge of the overall marketing landscape with the ability to lead and guide CMO level client discussions.
  • Experience in holistic marketing and media experience and strong knowledge of the digital media and programmatic ecosystem.
  • Understanding of B2B Client goals and KPIs with a heavy focus on strategy and working directly with senior stakeholders.
  • You have strong analytical and problem-solving abilities (creative analytics) with the ability to stay on top of client and industry trends to understand market demand and competitive trends.
  • You have a strong understanding of direct response/performance marketing metrics such as visitor-to-lead and lead-to-sale ratios, sales revenue by channel, cost per lead, landing page conversion rate (CVR%), customer lifetime value (CLV or LTV), LTV: CAC ratios, customer retention rate (CRR), customer acquisition cost (CAC)
  • You have strong analytical and problem-solving abilities (creative analytics) with the ability to stay on top of client and industry trends to understand market demand and competitive trends
  • Ability to work within multiple technical systems and platforms necessary for managing client campaigns, dashboard reporting, ad tags, and sales funnel. Tableau, DV360, Trade Desk, AdWords, and Facebook experience preferred.
  • You have had roles where you have had to manage change well, are a motivated self-starter with a team-player mentality, and can travel up to 20% (including two required all company trips per year)
  • Bachelor’s degree or equivalent training in a technical discipline. Advanced degree, professional certification, or equivalent training preferred.

Things You Should Know

  • Our workdays can sometimes be long and unpredictable. You should be comfortable and capable of sitting and/or standing at a desk for at least 8 hours
  • Twice per year, we gather together to work and play for a week. Both retreats are “can’t miss” events. There may also be other opportunities to travel depending on your specific role and business needs

#LI-remoteEmployment Type: Full-Time

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