ZipRecruiter

Log In

1

Client Experience Manager Jobs in Decatur, GA (NOW HIRING)

OGARAJETS

Client Experience Specialist

Atlanta, GA · On-site

$17 - $21.50/hr

Client Experience Specialist Position Overview The Client Experience Specialist is a client-facing ... Ability to manage priorities, stay ahead of details, and manage up effectively * Comfort working ...

New

PNC

Client Experience Associate

Marietta, GA · On-site

$13.25 - $18.25/hr

As a Client Experience Associate within PNC's East Cobb organization, you will be based in Marietta ... We encourage candidates to connect with their recruiter and hiring manager to understand workplace ...

Posted today

AnywhereWorks

Be Seen First

Remote Client Experience Associate

Atlanta, GA · Remote

$16/hr

We are looking for a Client Experience Associate to join our team! Please see below for more ... managing, and valuing diversity in our workforce; providing a safe work environment; and fostering ...

Compass Group

EXPERIENCE MANAGER

Atlanta, GA

$85K - $95K/yr

The Experience Manager will also serve as an experience architect, helping develop service ... Design and implement hospitality experiences that align with client expectations, brand standards ...

Flik Hospitality Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

The Experience Manager will also serve as an experience architect, helping develop service ... Design and implement hospitality experiences that align with client expectations, brand standards ...

Compass Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

The Experience Manager will also serve as an experience architect, helping develop service ... Design and implement hospitality experiences that align with client expectations, brand standards ...

Compass Group

EXPERIENCE MANAGER

Atlanta, GA · On-site

$85K - $95K/yr

The Experience Manager will also serve as an experience architect, helping develop service ... Design and implement hospitality experiences that align with client expectations, brand standards ...

Omnicom

Senior Associate, Client Experience

Atlanta, GA · On-site

Support account management by coordinating team and client meetings, developing detailed recap ... Proven experience assisting with event coordination, managing vendor relationships, and supporting ...

previous pagenext page

Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Decatur, GA

Client Experience Manager information

See Decatur, GA salary details

$27.3K

$56.8K

$102.5K

How much do client experience manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client experience manager in Decatur, GA is $56,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $60,000.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What are popular job titles related to Client Experience Manager jobs in Decatur, GA?

For Client Experience Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Decatur, GA look for?

The top searched job categories for Client Experience Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Client Experience Manager jobs?

Cities near Decatur, GA with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $56,760 per year, or $27.3 per hour.

Client Experience Specialist

OGARAJETS

Atlanta, GA • On-site

$17 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

About OGARAJETS
Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to the world's most discerning aircraft buyers and sellers. Our 45-year legacy is built on precision, discretion, and uncompromising service across every aircraft acquisition and sale.
We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives, and aviation professionals, ensuring every transaction is executed to exacting standards.
Client Experience Specialist
Position Overview
The Client Experience Specialist is a client-facing execution role responsible for supporting aircraft transactions from early prospecting through closing. This position serves as a key coordination and communication partner across Sales, Technical, Research, Marketing, and Engagement & Closing, helping ensure clarity, momentum, and follow-through throughout the deal lifecycle.
This role is designed for someone who thrives in fast-paced environments, enjoys working closely with people, and takes pride in keeping complex processes running smoothly. It is not a traditional sales role and does not carry a sales quota.
What You'll Do
Sales Enablement & Deal Support
  • Partner closely with Sales leadership to support prospecting and active transactions
  • Maintain visibility across deal stages, follow-ups, and next steps
  • Prepare agendas, notes, and action items for sales-related meetings
  • Travel to support audits, inspections, pre-purchase processes, and closings as needed

Project Management & Coordination
  • Own deal setup, timelines, checklists, and trackers within internal systems
  • Coordinate calendars across internal teams, clients, vendors, and third parties
  • Anticipate risks, bottlenecks, or misalignment and proactively surface solutions

Client & External Communication
  • Support professional, high-touch client communication
  • Coordinate with escrow companies, maintenance facilities, program providers, and other third parties
  • Help ensure a seamless, well-orchestrated client experience

Cross-Functional Collaboration
  • Work daily with Technical, Research, Marketing, and Engagement & Closing teams
  • Step in to fill gaps and maintain deal momentum when needed
  • Contribute to process improvement and documentation efforts

This Role Is a Great Fit If You...
  • Enjoy being in the middle of the action
  • Take pride in enabling others to perform at a high level
  • Appreciate structure but can operate comfortably amid ambiguity
  • Want meaningful client exposure without carrying a sales quota
  • Are energized by responsibility, pace, and accountability

What Success Looks Like
  • Strong trust and confidence from Sales leadership
  • Timely, accurate coordination with minimal dropped balls
  • Clear, professional communication internally and externally
  • Consistent deal momentum with reduced rework and friction

Requirements
  • Required
    • Bachelor's degree or equivalent professional experience
    • 3-5 years of experience in sales, finance, aviation, consulting, analytics, or a client-facing professional environment
    • Demonstrated interest in sales, business development, or client advisory roles
    • Strong written and verbal communication skills
    • High attention to detail with the ability to manage multiple priorities
    • Analytical mindset with comfort working with data, research, and reporting tools
    • Willingness to learn and operate within CRM, project management, and research systems
    • Coachable, self-motivated, and comfortable receiving direct feedback
    • Ability to work in a fast-paced, performance-driven environment
    • Ability to manage priorities, stay ahead of details, and manage up effectively
    • Comfort working directly with clients and senior professionals
    • Willingness to travel as part of active transactions
    • Team-first, service-oriented mindset

  • Preferred
    • Exposure to CRM systems (ClickUp, HubSpot, or similar)
    • Experience supporting sales teams, deal execution, or transactional workflows
    • Familiarity with aviation
    • Strong interest in long-term career growth within a sales organization

Benefits
Annual Bonus Opportunities
We win as a team - when OGARAJETS meets annual revenue goals, all employees share in a year-end bonus.
401(k) Matching
OGARAJETS matches employee 401(k) contributions up to 4% after one year of employment.
Comprehensive Medical Coverage
Medical, dental, and vision insurance through premium providers, with OGARAJETS covering a large portion of premiums for employees and their families.
Professional Growth Allowance
Employees receive discretionary funds to pursue continuing education, industry certifications, and career development opportunities.
Frequent Team Events & Lunches
We invest in regular team gatherings to strengthen connection, culture, and collaboration.
Flexible In-Office Hours
While on-site work is essential, employees have flexibility in setting their daily in-office schedule to accommodate commutes and family needs.
Annual Decompression Time Off
Dedicated paid time away to fully disconnect, rest, and recharge each year.
Progressive Parental Leave
Equal maternity and paternity leave for biological, adoptive, and foster parents after one year of employment.
Strong, Collaborative Culture
Our team lives out the OGARA LEGACY values daily: integrity, excellence, giving, responsibility, and humility.
Cutting-Edge Technology
Employees receive the latest Mac hardware and the freedom to explore innovative software to increase efficiency.

Apply