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Client Experience Manager Jobs in Macon, GA (NOW HIRING)

The Hiring Platform

Client Experience Coordinator

Macon, GA · On-site +1

$17.25 - $22.50/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients ... Ability to manage multiple requests and deadlines * Previous customer service, hospitality ...

Waxing The City

Salon Assistant Manager

Byron, GA · On-site

$14 - $17/hr

Client Acquisition, Experience & Retention * Deliver a luxury client experience that exceeds ... Manage cleaning checklists and treatment room maintenance. * Identify and report facility or ...

Beem - Macon

Studio Manager

Macon, GA · On-site

Client Experience & Retention: Implement proven retention strategies that increase usage ... Manage studio budget, marketing spend, and performance reporting. Maintain studio readiness ...

Beem - Bonaire

Studio Manager

Bonaire, GA · On-site

Client Experience & Retention: Implement proven retention strategies that increase usage ... Manage studio budget, marketing spend, and performance reporting. Maintain studio readiness ...

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Client Experience Manager information

See Macon, GA salary details

$26.9K

$55.8K

$100.7K

How much do client experience manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client experience manager in Macon, GA is $55,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $59,000.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

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For Client Experience Manager jobs in Macon, GA, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Macon, GA look for?

The top searched job categories for Client Experience Manager jobs in Macon, GA are:

What cities near Macon, GA are hiring for Client Experience Manager jobs?

Cities near Macon, GA with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Macon, GA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $55,757 per year, or $26.8 per hour.

Client Experience Coordinator

The Hiring Platform

Macon, GA • On-site, Remote

$17.25 - $22.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear communication, researching available options, maintaining accurate information, and creating a positive client experience from start to finish.

Responsibilities
  • Communicate with clients to understand their needs and preferences
  • Research available accommodations, transportation, activities, and services
  • Assist with reservations, confirmations, and scheduling
  • Review reservation details for accuracy
  • Provide clients with timely updates and important information
  • Assist with modifications, cancellations, and special requests
  • Maintain organized client records and documentation
  • Follow up on outstanding requests and upcoming arrangements
  • Communicate with service providers when necessary
  • Maintain professional customer service standards
Qualifications
  • Strong written and verbal communication skills
  • Excellent organization and attention to detail
  • Customer-focused and professional
  • Comfortable using email and web-based platforms
  • Strong research and problem-solving skills
  • Ability to manage multiple requests and deadlines
  • Previous customer service, hospitality, reservations, or administrative experience is helpful but not required
Benefits
  • 100% remote work environment
  • Comprehensive onboarding and training
  • Ongoing professional development
  • Access to professional tools and resources
  • Continuing education opportunities
  • Supportive team environment