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Client Success Manager Jobs in Macon, GA (NOW HIRING)

Client Consultant

Macon, GA ยท On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

Monitor client progress and adjust treatment plans as needed * Collaborate with caregivers and ... Dedicated BCBA Success Manager for ongoing clinical and professional support Please note: This ...

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Client Success Manager information

See Macon, GA salary details

$31.2K

$79.7K

$134.3K

How much do client success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success manager in Macon, GA is $79,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $94,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Macon, GA? The most popular types of Client Success jobs in Macon, GA are:
What are popular job titles related to Client Success Manager jobs in Macon, GA? For Client Success Manager jobs in Macon, GA, the most frequently searched job titles are:
What cities near Macon, GA are hiring for Client Success Manager jobs? Cities near Macon, GA with the most Client Success Manager job openings:
Infographic showing various Client Success Manager job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $79,664 per year, or $38.3 per hour.

Work From Home - Client Success Representative

Globe Life American Income Division

Warner Robins, GA โ€ข On-site, Remote

Full-time

Medical, Life

Posted yesterday

New


Job description

Remote Client Success Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Professional & Leadership-Focused Career Opportunity
Are you a motivated professional who enjoys building relationships, delivering exceptional service, and continuously developing your leadership skills?
AO is seeking ambitious, service-oriented individuals to join our team as Remote Client Success Representatives. This opportunity is designed for professionals who are self-motivated, coachable, and committed to long-term growth in a collaborative, performance-driven environment.
Whether you're beginning a new career or bringing experience in customer service, client relations, healthcare, retail, hospitality, or sales, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional growth and leadership development of our team members.
What You'll Do
As a Remote Client Success Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Service Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Build and maintain strong client relationships
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue growing through coaching and leadership development programs
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No daily commute
  • Modern virtual work environment
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly virtual coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
  • Access to experienced leaders committed to your success
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Career Advancement
  • Performance-based promotions
  • Leadership development pathways
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong listening and problem-solving abilities
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability in a fast-paced, collaborative setting
  • Professionalism and integrity
  • Commitment to continuous improvement
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Administrative Support
  • Team Leadership
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom to provide a convenient and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a remote career where your professionalism is valued, your leadership potential is developed, and your success is recognized, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Lead with Purpose. Grow with Confidence. Succeed from Anywhere. ๐Ÿš€