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Client Experience Manager Jobs in Michigan (NOW HIRING)

Treetown Law, PLLC

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Client Relationship Manager

Ann Arbor, MI · On-site

$43K - $48K/yr

Client Relationship Manager (Ann Arbor area) Reports to: Team Lead Location: Office in Kerrytown ... Salary commensurate with experience: range $43,000-$48,000 Hours: Full-Time Apply: Read to the ...

Cox

The Manager of Fleet Client Services will lead and provide directions for the scheduling team to ... Build and maintain client relationships and ensure exceptional customer experience. * Evaluate ...

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Client Experience Manager information

See Michigan salary details

$24.4K

$50.7K

$91.5K

How much do client experience manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client experience manager in Michigan is $50,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,500.00 and $53,600.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What are the most commonly searched types of Client Experience jobs in Michigan?

The most popular types of Client Experience jobs in Michigan are:

What are popular job titles related to Client Experience Manager jobs in Michigan?

For Client Experience Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Michigan look for?

The top searched job categories for Client Experience Manager jobs in Michigan are:

What cities in Michigan are hiring for Client Experience Manager jobs?

Cities in Michigan with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $50,671 per year, or $24.4 per hour.

Clinic Sales & Experience Manager

Milan Laser Hair Removal

Rochester Hills, MI • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Manage all aspects of the sales cycle, including consulting, closing, and customer retention.

  • Deliver engaging product consultations to convert leads into clients and promote treatment packages.

  • Coach and develop team members to achieve sales goals and foster a positive work environment.

Milan Laser Hair Removal rating

7.5

Company rating: 7.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

4th of 42 rated hair and beauty

Job description

Detroit (Rochester Hills), MI
Base Salary: $44,000 + Uncapped Commission
On-Track Earnings: $75,000�$95,000 in your first year
Benefits: Full benefits package upon hire including free laser hair removal.
Sales Leadership Opportunity with Uncapped Earning Potential
Milan Laser Hair Removal is seeking a results-driven Sales Manager who thrives on closing deals, exceeding goals, and leading high-performing teams. This is a consultative sales leadership role where your primary focus will be converting qualified leads into clients, driving clinic revenue, and coaching others to sales success.
Unlike many sales positions, there is no cold calling or prospecting required. Milan provides a consistent flow of qualified leads, industry-leading marketing support, and a proven sales process, allowing you to focus on what you do best: building trust, closing sales, and delivering exceptional client experiences.
At Milan Laser Hair Removal, we help people feel confident in their own skin. With 400+ locations nationwide and continued expansion, this is an opportunity to grow your career with one of the country's leading aesthetics brands.
Your Ability to Make a Difference:
Join Milan Laser Hair Removal and become an integral part of a team dedicated to transforming lives. As a Sales Manager, your role goes beyond sales-it's about shaping experiences, fostering growth, and driving results. You will:
  • Elevate Customer Experience: Enrich the lives of our clients by providing unparalleled vservice and personalized solutions, leaving a lasting impression that exceeds their expectations.
  • Fuel Business Growth: Drive revenue and expansion by leveraging your entrepreneurial spirit and passion for success to capitalize on sales opportunities and cultivate client relationships.
  • Inspire Growth Mindsets: Foster a culture of continuous learning and development, empowering both yourself and your team to embrace new challenges and strive for excellence.
  • Lead with Purpose: Lead by example, embodying our values of integrity and inclusivity while guiding and inspiring your team to reach their full potential.
  • Harness Data for Success: Utilize data-driven insights to inform strategic decisions, optimize operations, and drive innovation, ensuring sustainable growth and client satisfaction.

Experience & Skills
  • 2+ years of experience in a consultative sales environment
  • Proven track record of exceeding established sales goals and leading top-performing teams
  • Exceptional consultative selling, negotiation, and closing abilities
  • Strategic thinking and ability to anticipate client needs and provide proactive recommendations
  • Ability to mentor and manage a team of two to five employees to peak performance
  • Strong communication and presentation skills, both written and verbal
  • Strong active listening skills
  • Comfortable using various computer systems and software
  • High school diploma or GED equivalency; Bachelor's degree preferred

Position Responsibilities
  • Successfully execute established sales processes to achieve robust revenue targets
  • Manage all aspects of the sales cycle - consulting, closing, and customer retention
  • Continuously analyze sales data and KPIs (lead conversion, sold percentage, revenue, etc.) to identify opportunities and areas for improvement
  • Deliver engaging product consultations to convert leads to clients, while educating clients on laser hair removal
  • Promote treatment packages through persuasive sales techniques and value propositions,
  • Proactively seek client reviews and referrals
  • Utilize financing options to ensure sales excellence
  • Coach and develop team members to achieve sales goals and foster a positive work environment
  • Foster strong customer relationships by delivering world-class customer service
  • Assist clients with questions or concerns about treatments
  • Discretion with confidential information is a must
  • Utilize various computer systems and software to manage day-to-day operations, scheduling and tracking sales performance.

Benefits:
  • Medical, dental, vision, disability and life insurance within 30 days
  • Paid time off starting immediately
  • 6 paid holidays a year
  • 401K retirement plan with vested employer match
  • Career advancement opportunities
  • Supportive culture where leadership cares about each and every employee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality.
Equal Opportunity Employer
#LI-JF1

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