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Client Experience Coordinator Jobs in Michigan (NOW HIRING)

Anchor Point Of Hope Counseling Services

Be Seen First

Client Experience & Marketing Coordinator

Brighton, MI · On-site

$22 - $26/hr

What we offer: * $22-$26/hour, depending on experience * Health insurance contribution * 4% 401k ... Background in sales, customer success, or client-facing relationship work * Natural comfort on the ...

Anchor Point Of Hope Counseling Services

Be Seen First

Client Experience & Marketing Coordinator

Brighton, MI · On-site

$22 - $26/hr

What we offer: * $22-$26/hour, depending on experience * Health insurance contribution * 4% 401k ... Background in sales, customer success, or client-facing relationship work * Natural comfort on the ...

Nexora Talent

Client Experience Specialist (Remote)

Detroit, MI · Remote

$15.25 - $20.25/hr

In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion. You will work with ...

New

PurposeCare

CCS - Client Care Supervisor

Kalamazoo, MI · On-site

... Client Care Supervisor to assist those who care for the needs of our clients. PurposeCare is a ... coordinated to keep clients healthy and safe at home. With excellent caregivers and innovative ...

Baird

Client Specialist

Grand Rapids, MI · On-site

You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly ...

Robert W Baird & Co

Client Specialist

Grand Rapids, MI · On-site

You'llbe at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly ...

Robert W Baird & Co

Client Specialist

Grand Rapids, MI · On-site

You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly ...

FastSigns

Project Coordinator

Grand Rapids, MI · On-site

This role will gain hands-on experience in signage projects while developing skills in project coordination, client communication, and operations. This position is in office in Grand Rapids, MI 49412 ...

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All JobsClient Experience JobsClient Experience Coordinator JobsClient Experience Coordinator Jobs in Michigan

Client Experience Coordinator information

See Michigan salary details

$12

$18

$25

How much do client experience coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client experience coordinator in Michigan is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Experience Coordinator?

To thrive as a Client Experience Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or hospitality, often supported by a relevant degree or equivalent work history. Familiarity with customer relationship management (CRM) software, scheduling tools, and communication platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and a proactive attitude make someone stand out in this position. These skills ensure seamless client interactions, efficient resolution of issues, and positive long-term relationships that drive business success.

How does a Client Experience Coordinator typically collaborate with other departments to enhance client satisfaction?

A Client Experience Coordinator often works closely with teams such as sales, customer support, and operations to address client needs and resolve issues efficiently. They serve as a bridge between clients and internal departments, ensuring feedback and concerns are communicated clearly and actionable steps are taken. Regular cross-functional meetings and updates help the coordinator stay informed about ongoing projects and potential pain points, allowing them to proactively improve the overall client experience. This collaboration is key to identifying opportunities for service improvements and maintaining high client satisfaction levels.

What is the difference between Client Experience Coordinator vs Customer Service Representative?

AspectClient Experience CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support channels
Employer & Industry UsageUsed in corporate, healthcare, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles in client relations and experience managementSeeking direct customer support roles

The main difference is that a Client Experience Coordinator focuses on managing and improving the overall client experience, often involving strategic planning and coordination. In contrast, a Customer Service Representative primarily handles direct customer inquiries and support. Both roles require strong communication skills, but the Coordinator role typically involves a broader scope of client relationship management and may require more specialized credentials.

What does a client experience coordinator do?

A client experience coordinator manages interactions between a company and its clients to ensure satisfaction and positive relationships. They handle communication, address client concerns, and coordinate services or support, often using customer relationship management (CRM) tools. The role requires strong communication skills and a focus on customer service to enhance client retention and loyalty.

What is the role of a client experience coordinator?

A client experience coordinator is responsible for managing and improving interactions between a company and its clients to ensure satisfaction and loyalty. They handle communication, address client concerns, and coordinate services or support, often using customer relationship management (CRM) tools. The role requires strong communication skills, problem-solving abilities, and a focus on delivering positive customer experiences.

What are the most commonly searched types of Client Experience jobs in Michigan?

The most popular types of Client Experience jobs in Michigan are:

What are popular job titles related to Client Experience Coordinator jobs in Michigan?

For Client Experience Coordinator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Client Experience Coordinator jobs in Michigan look for?

The top searched job categories for Client Experience Coordinator jobs in Michigan are:

What cities in Michigan are hiring for Client Experience Coordinator jobs?

Cities in Michigan with the most Client Experience Coordinator job openings:

Client Experience Coordinator jobs near you
Infographic showing various Client Experience Coordinator job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,255 per year, or $18.4 per hour.

Client Experience Coordinator (Remote)

Nexora Talent

Detroit, MI • Remote

$17 - $23/hr

Part-time

Re-posted 22 days ago

Job description

We are looking for a proactive and customer-focused Client Experience Coordinator to join our team. This role is responsible for supporting clients throughout their experience by ensuring smooth communication, efficient coordination, and high-quality service delivery.

Key Responsibilities:

  • Serve as the main point of contact for client inquiries and support

  • Coordinate and manage client requests from start to completion

  • Provide timely responses via phone, email, and chat

  • Monitor client satisfaction and identify opportunities to improve the overall experience

Requirements:

  • Strong communication and problem-solving skills

  • Excellent organizational and multitasking abilities

  • Ability to work independently and manage priorities effectively

  • Basic computer skills (CRM systems, email, scheduling tools)

  • Previous experience in customer service, coordination, or client support is preferred

What We Offer:

  • Flexible work environment

  • Training and ongoing support

  • Opportunities for growth and advancement

  • Performance-based compensation

If you are passionate about delivering outstanding client experiences and enjoy working in a fast-paced, service-oriented environment, we encourage you to apply.

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