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Customer Experience Designer Jobs in Michigan (NOW HIRING)

Collabera

UX Designer

Southfield, MI

Not only are we committed to meeting and exceeding our customer's needs, but also are committed to ... Minimum 2 years of experience designing user interfaces for the web following user-centered design ...

FastTek

User Experience Designer

Dearborn, MI

User Experience Designer #1063120 Position Description: Employees in this job function create ... experiences for customers interacting with vehicles, digital products and other customer ...

Collabera

UX Designer

Bingham Farms, MI

User Experience Designer Duration: 5 month (may extend) Location: Philadelphia, PA and Bingham ... customer interviews and usability testing Produce design deliverables such as sketches, scenarios ...

Stefanini

UX Designer

Dearborn, MI · On-site

Stefanini is looking for a UX Designer, Dearborn, MI (Onsite) For quick apply, please reach out ... experiences for customers interacting with vehicles, digital products and other customer ...

New

Stefanini Group

UX Designer

Dearborn, MI

Stefanini is looking for a UX Designer, Dearborn, MI (Onsite) For quick apply, please reach out ... experience aligns with customer expectations, brand values, and industry standards.

New

Collabera

UX Designer

Southfield, MI

Not only are we committed to meeting and exceeding our customer's needs, but we are committed to ... Title : Sr. User Experience (UX) Designer Location : Southfield, MI Duration : 6 month (contract to ...

Ford Motor Company

UX Designer

Detroit, MI · On-site +1

$106K - $173K/yr

... customer experience and improve people's lives, this is the opportunity for you. Join us and ... Domestic Travel Required up to 10%. What you'll be able to do: UX Designer - positions offered by ...

Ford Motor Company

UX Designer

Detroit, MI

$96K - $173K/yr

... customer experience and improve people's lives, this is the opportunity for you. Join us and ... Ensure designs are consistent with Ford's design system and common patterns. Work closely and ...

USA JET

Learning Experience Designer

Belleville, MI

We're equally dedicated to going above and beyond for our customers, ensuring this commitment ... What You'll Do The Learning Experience Designer reports to the Director of Training * Design and ...

Stellantis

UX Creative Designer

Auburn Hills, MI · On-site

Stellantis is seeking a UX Visual Designer to focus on designing brand driven, user-centered ... Advocate for a user-centered design approach grounded in customer needs, safety, and brand ...

G-TECH Services, Inc.

Be Seen First

UX Designer- (short term- 12 weeks)

Dearborn, MI · On-site

$57.50/hr

UX Designer- (short term- 12 weeks) Must Live Locally! Potential Scope of Work (Illustrative ... This requires synthesizing quantitative customer data with qualitative insights to define the core ...

Millcraft

Customer Experience Associate

Canton, MI · On-site

$15.25 - $20.50/hr

Reporting to the Customer Experience Manager, you will be responsible for providing exceptional ... This is not designed to cover or contain a comprehensive list of activities, duties, or ...

Millcraft

Customer Experience Associate

Canton, MI · On-site

$15.25 - $20.50/hr

Reporting to the Customer Experience Manager, you will be responsible for providing exceptional ... This is not designed to cover or contain a comprehensive list of activities, duties, or ...

Millcraft

Customer Experience Associate

Canton, MI · On-site

$15.25 - $20.25/hr

Customer Experience Associate LOCATION: Canton, MI - Onsite FLSA Status: Non-exempt TRAVEL: None ... This is not designed to cover or contain a comprehensive list of activities, duties, or ...

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All JobsCustomer Experience Designer JobsCustomer Experience Designer Jobs in Michigan

Customer Experience Designer information

See Michigan salary details

$28.8K

$57K

$92.8K

How much do customer experience designer jobs pay per year?

As of Aug 27, 2026, the average yearly pay for customer experience designer in Michigan is $57,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $64,500.00 per year, depending on experience, location, and employer.

What does a customer experience designer do?

A Customer Experience Designer (CX Designer) focuses on improving and optimizing the interactions between a company and its customers. They analyze customer journeys, identify pain points, and create strategies to enhance satisfaction and engagement. This may involve designing seamless user experiences across digital platforms, refining in-person interactions, and aligning business processes with customer needs. CX Designers use research, data analysis, and design thinking to create meaningful experiences that drive loyalty and business success.

What are the key skills and qualifications needed to thrive as a customer experience designer?

A Customer Experience Designer should possess strong user research capabilities, design thinking expertise, and experience in customer journey mapping; a bachelor’s degree in design, psychology, or a related field is often preferred. Familiarity with design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, and UX research platforms is highly valuable. Exceptional communication, collaboration, and empathy allow designers to effectively translate customer needs into actionable solutions within cross-functional teams. These competencies are vital for creating seamless, user-centric experiences that support customer satisfaction and business success.

What are some typical challenges faced by a customer experience designer, and how can they overcome them?

Customer Experience Designers often face the challenge of balancing user needs with business objectives and technical constraints. Common hurdles include gathering accurate user insights, aligning multiple stakeholders, and iterating designs rapidly in a fast-paced environment. Successful designers tackle these challenges by conducting thorough user research, fostering open communication with cross-functional teams, and embracing feedback to refine their solutions. Developing strong problem-solving skills and flexibility also helps in navigating evolving customer expectations and organizational goals.

How to become a customer experience designer?

To become a customer experience designer, develop skills in user research, design thinking, and user interface design, often through a degree in design, psychology, or related fields. Gaining experience with tools like Adobe Creative Suite or Figma and building a portfolio of projects can also help, along with understanding customer needs and behaviors. Certifications in UX or CX design can enhance your qualifications and improve job prospects.

What is a customer experience designer?

A customer experience designer is a professional who creates and improves the overall experience customers have with a company or product. They analyze customer interactions, design user-friendly interfaces, and use tools like user research and journey mapping to enhance satisfaction and loyalty.

What are popular job titles related to Customer Experience Designer jobs in Michigan?

For Customer Experience Designer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Experience Designer jobs in Michigan look for?

The top searched job categories for Customer Experience Designer jobs in Michigan are:

Customer Experience Designer jobs near you
Infographic showing various Customer Experience Designer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $57,023 per year, or $27.4 per hour.

eCommerce User Experience (UX) Designer

thyssenkrupp

Southfield, MI • On-site

$82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Thyssenkrupp rating

7.8

Company rating: 7.8 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

173rd of 544 rated manufacturers

Job description

Job Summary
The eCommerce UX Designer will work directly alongside the eCommerce Product Owner playing a pivotal role in crafting exceptional user experiences
\uDF10 Design the Future of B2B Commerce
\uD83D\uDCCD Southfield, MI (Hybrid) - Must Live/Reside Within 30 Miles of this location
\uDFED B2B eCommerce Experience Required
\uD83D\uDCA1 Drive UX Innovation That Impacts Thousands of Customers Daily
\uD83D\uDD04 Support Brand Transformation & Customer Experience Excellence
\uD83D\uDE80 Support Digital Transformation
\uD83D\uDED2 Shape Industrial eCommerce Experiences
Job Description
Looking for a UX Designer who understands how businesses buy.
If you've designed digital experiences for B2B ecommerce platforms, understand complex purchasing journeys, and enjoy turning customer insights into seamless online buying experiences, we'd like to meet you!
Join our team and play a key role in a major digital transformation and brand transformation initiative, helping shape the future of our ecommerce experience for industrial customers across North America. This position works closely with the eCommerce Product Owner and cross-functional stakeholders to improve usability, accessibility, engagement, and conversion across our digital platforms.
Location Requirement - This position is based in Southfield, Michigan.
To support collaboration with the business and project teams, candidates must:
  • Reside within approximately 30 miles of Southfield, MI
  • Be able to work in the Southfield office at least 3 days per week
  • Be comfortable working in a hybrid environment

What You'll Do
The eCommerce UX Designer will work directly alongside the eCommerce Product Owner and partner with business, product, and technology teams to create user-centered experiences that drive measurable business results.
Key Responsibilities
  • Design intuitive user experiences for a growing B2B ecommerce platform.
  • Translate complex business requirements into engaging, easy-to-use digital shopping experiences.
  • Create wireframes, prototypes, user flows, and interaction models.
  • Conduct user research, usability testing, interviews, surveys, and analytics reviews.
  • Leverage qualitative and quantitative insights to improve customer experiences and conversion paths.
  • Collaborate with developers, product owners, and business stakeholders to deliver impactful design solutions.
  • Participate in design reviews, brainstorming sessions, and cross-functional workshops.
  • Monitor KPIs, customer behavior, and site performance to identify opportunities for optimization.
  • Plan and execute A/B testing initiatives to improve engagement and conversion rates.
  • Ensure accessibility and usability standards are incorporated into all design solutions.
  • Contribute to digital and brand transformation projects that will shape the future of our online customer experience.

Required Qualifications - Must-Have Experience
  • Bachelor's degree in Design, Human-Computer Interaction, UX Design, or a related field.
  • 3-5+ years of professional UX/UI design experience.
  • Hands-on experience designing B2B ecommerce experiences.
  • Experience supporting complex purchasing journeys, large product catalogs, and industrial/commercial buying experiences.
  • Experience conducting user research and translating findings into design improvements.
  • Strong portfolio showcasing ecommerce UX work, wireframes, prototypes, and customer journey designs.
  • Ability to collaborate effectively with business stakeholders, product teams, and developers.

Preferred Experience
  • Experience working with manufacturing, industrial, distribution, wholesale, or other B2B organizations.
  • Experience with Figma, Adobe XD, Sketch, or similar design tools.
  • Familiarity with HTML, CSS, and JavaScript.
  • Knowledge of WCAG accessibility standards and best practices.

Job Compensation
$82,500+/year (Based on Expereience) + Perfromance Incentive Compensation
Benefits Overview
We offer competitive company benefits to eligible positions, such as:
  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
Equal opportunity employer, including people with disabilities and veterans.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

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