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Client Experience Manager Jobs in Alabama (NOW HIRING)

Blo Homewood

Salon Manager

Birmingham, AL · On-site

$15 - $20/hr

Client Experience & Front Desk Operations * Greet and check in clients with professionalism and warmth * Manage appointment bookings via phone, email, and online system * Handle client concerns or ...

Crisp Recruit

Intake/Sales Manager

Gadsden, AL · On-site

The role of Intake/Sales Manager at Word Family Law Group is critical to creating a supportive and ... Maintain ownership of the prospective client experience from evaluation through retainer ...

Blo Blow Dry Bar

Salon Manager

Homewood, AL · On-site

$15 - $20/hr

Client Experience & Front Desk Operations * Greet and check in clients with professionalism and warmth * Manage appointment bookings via phone, email, and online system * Handle client concerns or ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Alabama

Client Experience Manager information

See Alabama salary details

$25.4K

$52.7K

$95.2K

How much do client experience manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client experience manager in Alabama is $52,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $55,700.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What are the most commonly searched types of Client Experience jobs in Alabama?

The most popular types of Client Experience jobs in Alabama are:

What are popular job titles related to Client Experience Manager jobs in Alabama?

For Client Experience Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Alabama look for?

The top searched job categories for Client Experience Manager jobs in Alabama are:

What cities in Alabama are hiring for Client Experience Manager jobs?

Cities in Alabama with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Alabama as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $52,694 per year, or $25.3 per hour.

Salon Manager

Blo Homewood

Birmingham, AL • On-site

$15 - $20/hr

Full-time

PTO

Re-posted 27 days ago

Job description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Training & development

Position Summary:

We are seeking a highly organized, customer-focused, and energetic Salon Manager to oversee the daily operations of our salon. This individual will be the face of our business, responsible for delivering exceptional customer service, managing staff schedules, maintaining inventory, and ensuring a seamless client experience.
Key Responsibilities:

Client Experience & Front Desk Operations

  • Greet and check in clients with professionalism and warmth
  • Manage appointment bookings via phone, email, and online system
  • Handle client concerns or complaints with diplomacy and efficiency
  • Promote retail products and upsell services when appropriate
Staff Management & Scheduling

  • Create and manage staff schedules, ensuring proper coverage
  • Assist with on boarding, training, and mentoring team members
  • Conduct regular team meetings to communicate updates, goals, and feedback
  • Support a positive team culture and address interpersonal issues as needed
Administrative & Financial Oversight

  • Maintain daily cash register and reconcile end-of-day transactions
  • Manage client records and ensure confidentiality
  • Oversee payroll submissions and staff timekeeping
  • Assist in budgeting, cost control, and achieving revenue targets
Inventory & Supply Management

  • Monitor inventory levels for products and supplies
  • Place orders with vendors and manage deliveries
  • Conduct regular stock checks and ensure storage areas are organized
Marketing & Promotion

  • Assist with salon promotions, events, and marketing campaigns
  • Manage social media accounts (optional depending on role scope)
  • Track client satisfaction and encourage return visits and referrals
Qualifications:
  • Minimum 2 years of experience in a salon, spa, or hospitality environment
  • Previous experience in a supervisory or management role is highly desirable
  • Proficiency in computer skills, salon software (e.g., Mindbody, Vagaro, or similar)
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities
  • A passion for beauty, wellness, and delivering high-quality service
Work Environment & Schedule:

  • Fast-paced salon environment with frequent client interaction
  • Must be available to work weekends (Fri, Sat) 

Compensation & Benefits:

  • Competitive hourly wage or salary (based on experience)
  • Commission or bonus opportunities
  • Employee discounts on services and retail products
  • Paid time off and other benefits (if applicable)
To Apply:
Please submit your resume and a brief cover letter explaining your interest and qualifications for this position to [blohomewood@bloblowdrybar.com].