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Client Experience Manager Jobs in Decatur, AL (NOW HIRING)

Keel Point, LLC

Client Experience Specialist

Huntsville, AL · On-site

$17.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Manage office inventory, fulfill supply orders, and complete employee maintenance requests in a ... or client experience role. A genuine passion for delivering outstanding service and creating ...

Keel Point, LLC

Client Experience Specialist

Huntsville, AL · On-site

$17.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Manage office inventory, fulfill supply orders, and complete employee maintenance requests in a ... client experience role. * A genuine passion for delivering outstanding service and creating ...

Keel Point, LLC

Client Experience Specialist

Huntsville, AL

$17.50 - $22/hr

  • Medical

  • Retirement

  • PTO

Manage office inventory, fulfill supply orders, and complete employee maintenance requests in a ... client experience role. * A genuine passion for delivering outstanding service and creating ...

Keel Point

Client Experience Specialist

Huntsville, AL · On-site

$17 - $21.25/hr

  • Medical

  • Retirement

  • PTO

Manage office inventory, fulfill supply orders, and complete employee maintenance requests in a ... client experience role. * A genuine passion for delivering outstanding service and creating ...

Sports Clips

Licensed Assistant Salon Manager

Decatur, AL · On-site

$25 - $60/hr

Sport Clips Haircuts in Decatur, AL is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience. This role is ...

Sports Clips

Licensed Assistant Salon Manager

Madison, AL · On-site

$25 - $65/hr

Sport Clips Haircuts in Huntsville, AL is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience. This role ...

Sports Clips

Licensed Assistant Salon Manager

Athens, AL · On-site

$25 - $60/hr

Sport Clips Haircuts in Athens, AL is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience. This role is ...

Waverly Advisors, LLC

Client Service Associate

Huntsville, AL

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with Fidelity required. * Familiarity with portfolio accounting systems and client relationship management software is preferred. * Proficiency in Microsoft Office. Competencies and Skills:

New

Waverly Advisors, LLC

Client Service Associate

Huntsville, AL · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with Fidelity required. * Familiarity with portfolio accounting systems and client relationship management software is preferred. * Proficiency in Microsoft Office. Competencies and Skills:

New

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Decatur, AL

Client Experience Manager information

See Decatur, AL salary details

$26.2K

$54.5K

$98.4K

How much do client experience manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client experience manager in Decatur, AL is $54,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $57,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Decatur, AL look for?

The top searched job categories for Client Experience Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Client Experience Manager jobs?

Cities near Decatur, AL with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Temporary. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $54,500 per year, or $26.2 per hour.

Client Experience Specialist

Keel Point, LLC

Huntsville, AL • On-site

$17.50 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

OVERVIEWWe are seeking a warm, proactive and service-driven Client Experience Specialist to join our team in our Huntsville, AL office. In this role, you'll create exceptional experiences for clients and employees alike-whether you're greeting visitors, keeping the office running smoothly, or supporting our team behind the scenes. RESPONSIBILITIESSet the Standard for First ImpressionsWarmly greet and welcome clients and visitors, ensuring every interaction reflects our commitment to excellence.Bring Events to LifeAssist with office events including holiday parties, team gatherings, and other special occasions.Arrange lunch and dinner reservations for client meetings, ensuring every detail is thoughtfully handled.Keep the Office Running SmoothlyMaintain a clean, organized, and welcoming office environment with well-stocked supplies and properly prepared meeting rooms.Manage office inventory, fulfill supply orders, and complete employee maintenance requests in a timely manner.Coordinate with building management on HVAC, reservations, facility issues, and special events.Manage mail, deliveries and shippingSupport Our TeamProvide broad administrative support including answering phones, facilitating communications, and assisting with marketing events and project mailings.Tracking office related expenses, utilizing our expense tracking software (Concur).Handle sensitive client, personnel, and firm information with the highest level of discretionEDUCATION, EXPERIENCE AND SKILLSA bachelor's degree is preferred. 5+ years of experience in an administrative, office management, or client experience role. A genuine passion for delivering outstanding service and creating positive experiences. Exceptional organizational skills and keen attention to detail. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite.BENEFITSFull-time, on-site position based in our Huntsville, AL office. Competitive salary commensurate with experience. Comprehensive benefits package, including health insurance and retirement plan. Generous paid time off to support work-life balance. A collaborative, supportive team that values your contributions every day.