Client Experience Manager Jobs in Decatur, AL (NOW HIRING)

ROLE: CONTRACTS MANAGER

The Contracts Manager serves as the senior point of contact responsible for contract administration, compliance, and oversight of all contractual activities supporting the USASMDC IT/IM CIMS IV program. This role ensures effective contract performance, manages technical and administrative operations related to contract execution, oversees deliverables, and acts as the primary liaison with the Contracting Officer (KO), Contracting Officer’s Representative (COR), Alternate CORs (ACORs), and other government stakeholders.

The Contracts Manager is accountable for quality control, regulatory compliance, and achievement of contract objectives, and must demonstrate leadership in federal contracting environments, contract management, and IT operations.

Qualifications

• Minimum SECRET clearance; must be eligible for TOP SECRET (TS) and SCI.
• Bachelor’s degree required; Master’s degree preferred.
• Eight (8) or more years of experience in federal contract administration and management.
• Extensive knowledge of FAR, DFARS, Army, and DoD contracting policies, regulations, and standards.
• Experience managing multi-functional teams and complex federal contracts.
• Strong background in IT operations, contract administration, and compliance.
• Availability to support all U.S. and potentially OCONUS time zones within a two-hour response window.
• Remote delivery, with availability for visits to Colorado Springs, CO or Huntsville, AL desired, if needed.

Required Skills & Tools

• Army or Space and Missile Defense Command experience is desired.
• Expertise in contract administration, quality control, deliverable management, and performance assessment.
• Familiarity with IT systems, helpdesk operations, cybersecurity, network administration, and information management.
• Ability to interface with government stakeholders, provide technical guidance, and resolve contract issues.
• Proficiency in contract documentation, reporting, and compliance tracking.
• Strong analytical, negotiation, and problem-solving skills.
• Certifications & Training
• Contract management certifications such as CPCM, CFCM, or equivalent are preferred.
• Completion of all mandatory government training as specified in the PWS.
• Compliance with DoD, Army, and USASMDC security and protection policies.
• Location & Availability
• Primary duty locations include Huntsville, AL and Colorado Springs, CO.
• Must be available within two hours for contract-level issues via phone, Microsoft Teams, or in person.
• Travel may be required to support contract operations and government meetings.

Responsibilities

• Provide overall management and direction for contract administration, compliance, deliverable submissions, and reviews.
• Serve as the single point of contact for the KO, COR, and ACORs on contract performance, issues, and deliverables.
• Ensure compliance with all contract terms, Army and DoD regulations, and USASMDC policies.
• Oversee contract staffing, schedules, sustainment, and resource management across all task requirements.
• Maintain accountability for contract personnel, including key staff and mission essential personnel.
• Lead quality control and performance assessment efforts for contract deliverables.
• Coordinate with government representatives for technical direction, contract management, and issue resolution.
• Provide timely notification and justification for any changes to key staff personnel.
• Ensure all employees designated as mission essential personnel are qualified and capable of performing assigned work activities.
• Manage contract documentation, reporting, and record sin accordance with FAR, DFARS, and agency mandates.
• Support phase-in and phase-out efforts to ensure continuity of operations.

DESCRIPTION:

Constellation West is a 29-year WOSB and Prime Federal Contractor bidding on IT/info management work for USASMDC.

ABOUT US:

Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.

Constellation West strives to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this fantastic opportunity to make a difference!

Benefits include but are not limited to:

• Competitive 401(k) plan with employer matching

• Competitive Health Benefits with employer contributions

• 11 Paid Holidays per year

• 15 Days starting PTO for new hires

• Tuition/CE reimbursement

• Relocation Assistance

• Pre-Tax Commuter Benefit Accounts

• STD/LTD/Life Insurance with buyup options

• Veteran Hiring Preference

• Conversion to an Employee-owned firm (ESOP) in 2026—a lucrative benefit to employee-owners!

We are an Equal Opportunity Employer

Constellation West is proud to be an EEO/AA employer M/F/D/V

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE TODAY

recruiting@constellationwest.com