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Client Experience Manager Jobs in Decatur, AL (NOW HIRING)

Sports Clips

Licensed Salon Manager

Athens, AL · On-site

$30 - $65/hr

Manage daily salon operations-scheduling, inventory, and POS-to deliver a consistent, legendary client experience. * Build a Winning Team: Hire, coach, and onboard stylists while fostering teamwork ...

Sports Clips

Licensed Salon Manager

Huntsville, AL · On-site

$30 - $65/hr

Manage daily salon operations-scheduling, inventory, and POS-to deliver a consistent, legendary client experience. * Build a Winning Team: Hire, coach, and onboard stylists while fostering teamwork ...

Sports Clips

Licensed Salon Manager

Madison, AL · On-site

$30 - $65/hr

Manage daily salon operations-scheduling, inventory, and POS-to deliver a consistent, legendary client experience. * Build a Winning Team: Hire, coach, and onboard stylists while fostering teamwork ...

Roosters Men's Grooming Center

Receptionist

Huntsville, AL · On-site

$14.75 - $19.25/hr

Key Responsibilities Front Desk & Client Experience Greet all clients with professionalism and warmth; create a welcoming atmosphere. Confirm appointments, check clients in/out, and manage daily ...

The Misch Group

Commercial Lines CSR

Athens, AL

... client. * Experience with multiple carrier underwriters and online rating portals * Identify, compile and manage information regarding account renewals. Skills, Knowledge and Expertise * Min of 2 ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Decatur, AL

Client Experience Manager information

See Decatur, AL salary details

$26.2K

$54.5K

$98.4K

How much do client experience manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client experience manager in Decatur, AL is $54,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $57,700.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Decatur, AL look for?

The top searched job categories for Client Experience Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Client Experience Manager jobs?

Cities near Decatur, AL with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Temporary. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $54,500 per year, or $26.2 per hour.

Licensed Salon Manager

Sports Clips

Athens, AL • On-site

$30 - $65/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 28 days ago

Job description

Sport Clips Haircuts of Athens, AL is hiring a Salon Manager to lead a high-performing
men's and boys' hair salon. This role is ideal for a licensed cosmetologist or barber who
enjoys coaching teams, managing salon operations, and delivering a consistent, high-
quality customer experience.
As Salon Manager, you will oversee daily operations, support and develop stylists, and
create a positive, team-focused salon culture while running the business with
confidence and integrity.
Managers typically earn $30 - $65 per hour, including hourly pay, tips, and performance
bonuses.
Not Quite Ready for a Manager role? We've got you covered. We offer a
comprehensive Manager-in-Training program. Licensed stylists who are not yet ready
for a Salon Manager role can apply to our Manager-in-Training program, which provides
hands-on leadership development in scheduling, inventory, customer service, and salon
operations. We're always looking for future leaders who want to grow with us.
What a Salon Manager does at Sport Clips
  • Lead with Ownership: Manage daily salon operations-scheduling, inventory, and POS-to deliver a consistent, legendary client experience.
  • Build a Winning Team: Hire, coach, and onboard stylists while fostering teamwork, accountability, and growth.
  • Run It Like a Business: Oversee product ordering, inventory, and merchandising to support profitability and brand standards.
  • Set the Service Standard: Champion exceptional customer service, resolve concerns, and maintain a clean, professional environment.
  • Operate with Integrity: Support payroll and administrative needs while ensuring full compliance with licensing, safety, and company policies.

Why work as a Salon Manager at Sport Clips
  • Paid time off
  • Instant walk-in clientele
  • Medical, dental, and vision insurance
  • Flexible scheduling to support work-life balance
  • Career growth into multi-unit and leadership roles

  • Paid, ongoing industry-leading training
  • Supportive, fun, team-oriented salon culture
  • Nationally recognized for career growth, diversity, and leadership

Salon Manager requirements
  • Active Alabama cosmetology license or barber license
  • Management experience preferred, including salon, spa, retail, or store management
  • Strong leadership, communication, and customer service skills
  • Ability to work in a fast-paced salon environment
  • Flexible availability, including evenings and weekends

Apply today to join Sport Clips Haircuts of Athens and grow your salon management
career with us.
Location Information:
171 US Hwy 31 N Suite B
Athens, Al 35611

Apply