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Client Success Account Manager Jobs in Decatur, AL

Griffin Associates

ACCOUNT MANAGER

Huntsville, AL · Remote

Close the sale and inform about the client solutions Support driving sales closure to shorten sales ... success working in a fast-paced, highly competitive, deadline-oriented environment Self-motivated ...

GRIFFIN Recruiters

ACCOUNT MANAGER

Huntsville, AL · On-site

... the client solutions • Support driving sales closure to shorten sales cycle and ensure sales ... success working in a fast-paced, highly competitive, deadline-oriented environment • Self ...

Airgas

Account Manager

Decatur, AL · On-site

R10092320 Account Manager (Open) Location: Decatur, AL - Finley - Retail shop How will you ... Collaborates with internal resources to accomplish success milestones . Establishes and maintains ...

Airliquidehr

Account Manager

Decatur, AL · On-site

R10092320 Account Manager (Open) Location: Decatur, AL - Finley - Retail shop How will you ... Collaborates with internal resources to accomplish success milestones . Establishes and maintains ...

Visterra Landscape Group

Account Manager

Harvest, AL · On-site

$75K - $85K/yr

Provide tailored landscaping solutions to meet client requirements. * Coordinate with internal ... account management. * Strong communication and interpersonal skills. * Proven problem-solving ...

Visterra Landscape Group

Account Manager

Harvest, AL · On-site

$75K - $85K/yr

Provide tailored landscaping solutions to meet client requirements. * Coordinate with internal ... account management. * Strong communication and interpersonal skills. * Proven problem-solving ...

Ralliant

Account Manager (Pipeline)

Huntsville, AL · On-site +1

Critical Behaviors & Success Measures * Builds trust and long-term relationships with customers and ... Key Account Manager position at Tek. #LI-TD1 #LI-RB1 Ralliant Corporation Overview Ralliant ...

Ralliant

Account Manager (Pipeline)

Huntsville, AL · On-site

Critical Behaviors & Success Measures * Builds trust and long-term relationships with customers and ... Account Manager position at Tek. About Us Ralliant, originally part of Fortive, now stands as a ...

Allied Universal

Security Account Manager

Madison, AL · On-site

$62K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Decatur, AL

Client Success Account Manager information

See Decatur, AL salary details

$27.7K

$61.7K

$99.4K

How much do client success account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success account manager in Decatur, AL is $61,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What job categories do people searching Client Success Account Manager jobs in Decatur, AL look for? The top searched job categories for Client Success Account Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Client Success Account Manager jobs? Cities near Decatur, AL with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you

Client Success Meteorologist

BARON WEATHER INC

Huntsville, AL • On-site

Other

Re-posted 20 days ago

Job description

The Client Success Meteorologist serves as a key technical support and training liaison between Baron Weather and its clients. This role focuses on providing expert-level assistance, troubleshooting, and ongoing education for users of Baron’s weather technologies. By supporting client operations, resolving technical issues, and delivering proactive guidance, this position ensures high customer satisfaction and retention. The ideal candidate combines deep meteorological knowledge with technical expertise, strong communication skills, and a commitment to empowering users in operational settings.

Duties/Responsibilities:

The Client Success Meteorologist supports clients in getting the most out of Baron’s technology through proactive technical support, regular engagement, and continuous training. Key responsibilities include:

  • Provide frontline technical support for Baron software and systems, diagnosing and resolving client issues via phone, email, and remote access tools
  • Create and maintain technical documentation, support resources, and FAQs to assist users in troubleshooting and learning
  • Escalate complex issues to internal engineering or development teams while maintaining ownership of client communication
  • Participate in software/data testing and QA to ensure product reliability and client readiness
  • Participate in remote training webinars as well as on-site client training (travel, both domestic and international, may be required)
  • Maintain clear and accurate records of client interactions, issue resolution steps, and support outcomes
  • Contribute to the continuous improvement of client support strategies and internal procedures
  • Remain available to support clients in a 24/7 operational environment; some evening, weekend, or emergency availability may be required

This position works closely with Client Experience leadership to fulfill our mission of customer satisfaction and loyalty.

Required Skills/Abilities:

  • Strong verbal and written communication skills, including the ability to clearly explain technical information to non-technical users
  • Confident public speaking and presentation skills for training and webinars
  • Proven customer service skills, especially in high-pressure or time-sensitive situations
  • Excellent troubleshooting and problem-solving capabilities
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines
  • Strong organizational skills and attention to detail
  • Proficient with Microsoft Office Suite; experience with remote support tools and ticketing systems is a plus
  • Comfort working both independently and collaboratively across departments

Education and Experience:

  • Bachelor of Science in Meteorology (required)
  • Experience with Weather Display Technology is a plus
  • Project management experience or client relationship management is a plus