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Client Success Account Manager Jobs in Decatur, AL

Cost Account Manager

Huntsville, AL · On-site

$43.40K - $52.20K/yr

... our customers' success. We empower our teams, contribute to our communities, and operate ... This position will manage manufacturing programs and control accounts for the assembly, integration ...

Cost Account Manager

Huntsville, AL · On-site

$43.40K - $52.20K/yr

... our customers' success. We empower our teams, contribute to our communities, and operate ... This position will manage manufacturing programs and control accounts for the assembly, integration ...

Title: MDA Account Manager Program Summary KBR's Missile, Aviation, and Ground Systems (MAGS ... Proven success in the following discipline(s): Business development, capture management, program ...

Title: MDA Account Manager Program Summary KBR's Missile, Aviation, and Ground Systems (MAGS ... Proven success in the following discipline(s): Business development, capture management, program ...

... our customers' success. We empower our teams, contribute to our communities, and operate ... Leidos' Defense Systems Electronics Manufacturing is seeking a Control Account Manager to support ...

National Account Manager

Hartselle, AL · On-site +1

$124.80K - $140.40K/yr

National Account Manager - Reels Division Remote Southeast Territory | 50%+ Travel Sonoco's Reels ... the success of the business. The ideal candidate will bring a strategic, relationship-driven ...

As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM ... Lead technical success plans to ensure customers have a positive and successful experience using ...

Success in this position requires exceptional customer service skills, strong relationship-building ... Manage existing accounts, secure orders, acquire new accounts, maintain satisfactory A/R balances ...

Success in this position requires exceptional customer service skills, strong relationship-building ... Manage existing accounts, secure orders, acquire new accounts, maintain satisfactory A/R balances ...

Prioritize customers and opportunities with greatest potential for success. * Closely manages ... Complexity is high (territory/account, products/services, sales or account management process)

Prioritize customers and opportunities with greatest potential for success. * Closely manages ... Complexity is high (territory/account, products/services, sales or account management process)

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Client Success Account Manager information

See Decatur, AL salary details

$27.7K

$61.7K

$99.4K

How much do client success account manager jobs pay per year?

As of May 30, 2026, the average yearly pay for client success account manager in Decatur, AL is $61,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What job categories do people searching Client Success Account Manager jobs in Decatur, AL look for? The top searched job categories for Client Success Account Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Client Success Account Manager jobs? Cities near Decatur, AL with the most Client Success Account Manager job openings:
Cost Account Manager

Cost Account Manager

Leidos

Huntsville, AL • On-site

$43.40K - $52.20K/yr

Full-time

Posted 11 days ago


Leidos rating

8.4

Company rating: 8.4 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

58th of 424 rated business services


Job description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Your greatest work is ahead!

Leidos' Defense Systems Manufacturing Sector is seeking a Cost Account Manager (CAM) to join our Indirect Fire Protection Capability Tomahawk and BADS programs at our Platform Integration Facility located in Huntsville, AL.

This position will manage manufacturing programs and control accounts for the assembly, integration, and test content associated with a (3) major programs. The CAM will own the planning, monitoring, and statusing of the content in the control account and the health of each program. The CAM will support and partner with the manufacturing organization to establish schedule and cost positions, develop and report variance rationale, and develop courses of action to maintain performance to the program plan. The manufacturing content in this control account includes mechanical disassembly, component fabrication, platform final assembly, and acceptance testing. This position will be partnered with Manufacturing and Program leadership to develop material for recurring internal and external customer reviews. This person in this role will collaborate with the Manufacturing Program Integrator and local Site Leadership to communicate program progress, constraints, risks, and potential mitigation plans.

If this sounds like the kind of environment where you can thrive, keep reading!

Leidos Defense Systems Sector / Manufacturing provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions. To explore and learn more, click here!

Are you ready to make an impact? Apply and share your resume with us today!

Primary Responsibilities

  • Accountable to the PM and customer to deliver the scope associated within the control account(s)at theagreedcost, schedule and technical objectives.

  • Managingschedule,cost, and technicalperformanceagainstthe baselineof the control account(s)including managing resources.

  • Aggressively managing the risk and opportunities in the control account(s).

  • Weekly reporting of schedule and cost performance of the control account.

  • Analyzing schedule and cost performance, developing variance rationale and recovery plans,as needed.

  • Partnering with Manufacturing management and shop personnel to develop courses of action tomaintainprogram schedule and cost baselines.

  • Coordinating near term schedule andexecution plans with Manufacturing.

  • Supporting proposal activities and business development opportunities.

  • Participation in program reviews.

Basic Qualifications

  • Bachelor's degree intechnicalor business discipline with 8or more years of experience in managing or supporting manufacturing projects.

  • Working knowledge of EVMS and scheduling processes.

  • Previousexperience with developing cost and schedule baselines for manufacturing projects and reporting recurring schedule and cost performance to those baselines.

  • Demonstrated experience analyzing manufacturingperformanceon a recurring basis through the life cycle of a program.

  • This position requires knowledge in the development, maintenance, and/or tracking of: Integrated Master Schedule (IMS), Performance Measurement Baseline (PMB), the change management process, the work authorization process, forecasting Estimates at Completion (EACs), and implementing corrective actions.

  • Candidate must be a resident of North Alabama area or willing torelocateto Huntsville - North Alabama, AL area.

  • Must be a US Citizen and possess (and be able to maintain) a Final Secret Clearance OR meet the eligibility to obtain (and maintain) a Secret Clearance.

Preferred Qualifications

  • Three or more years ofpreviousmanagement of a manufacturing projector program.

  • PMI/PMP Certification.

  • Manufacturing Engineering, Production Control, Master Scheduling, orpreviousCost Account Management experience.

  • MBA or advanced technical degree.

  • FamiliaritywithDeltekCostpoint accounting software.

  • Familiarity with electronic ManufacturingExecutionSystems.

  • Previousexperience on manufacturing programs/projects that include Welding, Fabrication, Assembly, Integration, and Final Acceptance Testing.

HuntsvilleManufacturing

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:May 19, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $92,300.00 - $166,850.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.


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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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