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Client Success Account Manager Jobs in Decatur, AL

Visterra Landscape Group

Account Manager

Harvest, AL · On-site

$75K - $85K/yr

Provide tailored landscaping solutions to meet client requirements. * Coordinate with internal ... account management. * Strong communication and interpersonal skills. * Proven problem-solving ...

Koch Industries

Account Manager

Huntsville, AL · On-site

$100K - $130K/yr

... Account Manager to grow our custom corrugated packaging business throughout North Alabama/Eastern ... Stay informed on industry trends and share insights that help drive customer and business success.

Liberty National Jason Neal Agency

Be Seen First

Customer Service Account Manager

Cullman, AL · On-site

$30K - $70K/yr (+ commission)

We are seeking a Customer Service Account Manager to join our team! Responsibilities: * Prospect ... Meet with client members to assess their insurance needs and recommend appropriate coverage.

Leidos

Control Account Manager

Huntsville, AL

... success. A significant part of this roles is expected to be in the capacity of being a coach to ... Requires ability to communicate with executive leadership (internally or client) regarding matters ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Decatur, AL

Client Success Account Manager information

See Decatur, AL salary details

$27.7K

$61.7K

$99.4K

How much do client success account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success account manager in Decatur, AL is $61,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What job categories do people searching Client Success Account Manager jobs in Decatur, AL look for?

The top searched job categories for Client Success Account Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Client Success Account Manager jobs?

Cities near Decatur, AL with the most Client Success Account Manager job openings:

Client Success Account Manager jobs near you

Account Manager

Visterra Landscape Group

Harvest, AL • On-site

$75K - $85K/yr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago

Job description

About Us: 

Clover is a Visterra Landscape Group platform partner ranking among North America's top 30 landscape service providers. Collectively, Visterra partner companies bring more than 200 years of expert landscape maintenance, enhancement, construction, sweeping, portering and critical winter services with a reputation for excellence in client service. Incumbent partner leaders guide day-to-day operations with teams that value and prioritize safety, employee wellbeing and dynamic career pathways. Visterra is a back-to-back winner of Lawn & Landscape's coveted Best Places to Work in Landscaping and has earned consecutive safety awards from the National Association of Landscape Professionals. Visterra partner companies include: Riverside Services and Herzog Landscaping in the Northeast; Oberson's, GroundsPRO, Full Care, Cru Cutters and H&M across the nation's Midwest; and Dyna-Mist in the southern United States. For more information, visit www.vlgllc.com.

Pay:

Clover offers competitive pay commensurate with experience in a similar position. The range for this position is $75,000 to $85,000 annually, but actual compensation will vary depending upon new hire experience and qualifications as well as internal equity.

Role Overview:

As the Account Manager, you will be responsible for ensuring the performance of  Clovers Standards and managing all resources to achieve exceptional service for clients. You will exceed customer expectations through effective management of financial resources, strong computer aptitude, and a willingness to learn in a fast-paced, error and accident-free environment. You will work closely with clients to understand their needs and provide tailored landscaping solutions.

Key Responsibilities:

  • Develop and maintain strong relationships with clients, understanding their needs and expectations.
  • Provide tailored landscaping solutions to meet client requirements.
  • Coordinate with internal teams to ensure seamless service delivery.
  • Monitor project progress and address any issues or challenges that arise.
  • Conduct regular site visits to ensure quality standards are met.
  • Negotiate contracts and pricing with clients.
  • Prepare and present proposals, contracts, and reports to clients.
  • Identify opportunities for upselling and cross-selling additional services.
  • Ensure compliance with relevant regulations and industry standards.
  • Provide regular updates and detailed reports on account status to senior leadership.

Key Qualifications:

  • Bachelor’s degree in business, horticulture, landscape contracting, or a related field.
  • 4+ years of experience in landscape maintenance or account management.
  • Strong communication and interpersonal skills.
  • Proven problem-solving abilities and attention to detail.
  • Proficiency in CRM software and tools.
  • Experience in sales and customer service.
  • Knowledge of relevant regulations and industry standards.
  • Ability to manage multiple tasks and projects simultaneously.
  • Certifications in Landscape Maintenance and Irrigation is a plus.
  • Bilingual (Spanish) is a plus.

Benefits: 

Visterra offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals. In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace. The position also offers an excellent compensation package and a comprehensive suite of benefits.

  • Paid time off
  • Health and wellness coverage
  • 401(k) savings plan

The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Visterra is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v). We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.