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Client Success Account Manager Jobs in Decatur, AL

Ralliant

Account Manager (Pipeline)

Huntsville, AL · On-site +1

Critical Behaviors & Success Measures * Builds trust and long-term relationships with customers and ... Key Account Manager position at Tek. #LI-TD1 #LI-RB1 Ralliant Corporation Overview Ralliant ...

ESS Education

Account Manager

Cullman, AL

$50K/yr

Serve as point of contact with each client and ESS management in all matters relating to contract and account operations. * Manage and motivate staff, including hiring, firing, disciplinary ...

Leidos

Control Account Manager

Huntsville, AL

... our customers' success. We empower our teams, contribute to our communities, and operate ... client) regarding matters of significant importance to the organization/project, serving as a ...

Leidos

Control Account Manager

Huntsville, AL · On-site

$92K - $166K/yr

... our customers' success. We empower our teams, contribute to our communities, and operate ... client) regarding matters of significant importance to the organization/project, serving as a ...

Leidos

Control Account Manager

Huntsville, AL · On-site

... our customers' success. We empower our teams, contribute to our communities, and operate ... client) regarding matters of significant importance to the organization/project, serving as a ...

Liberty National Jason Neal Agency

Be Seen First

Customer Service Account Manager

Cullman, AL · On-site

$30K - $70K/yr

We are seeking a Customer Service Account Manager to join our team! Responsibilities: * Prospect ... Meet with client members to assess their insurance needs and recommend appropriate coverage.

Leidos

Control Account Manager

Huntsville, AL

... success. A significant part of this roles is expected to be in the capacity of being a coach to ... Requires ability to communicate with executive leadership (internally or client) regarding matters ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Decatur, AL

Client Success Account Manager information

See Decatur, AL salary details

$27.7K

$61.7K

$99.4K

How much do client success account manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for client success account manager in Decatur, AL is $61,699.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Account Managers, as the role relies heavily on interpersonal skills, relationship building, and understanding client needs. AI tools can assist with data analysis, automation, and routine tasks, allowing CSMs to focus on strategic and personalized support. Success in this role often requires emotional intelligence, communication skills, and industry knowledge that AI cannot replicate fully.

How much do client success managers earn?

Client Success Account Managers typically earn between $50,000 and $85,000 annually, with salaries varying based on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a customer success account manager do?

A client success account manager is responsible for building and maintaining strong relationships with clients, ensuring they receive value from products or services. They address client needs, provide support, and work to renew contracts and expand accounts, often using CRM tools and communication skills to enhance customer satisfaction.

What jobs in the US pay 300,000 a year?

A Client Success Account Manager can earn $300,000 or more annually, especially with seniority, bonuses, and commissions in industries like technology, finance, or consulting. High-paying roles often require advanced skills, certifications, and experience managing large accounts or strategic client relationships.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What job categories do people searching Client Success Account Manager jobs in Decatur, AL look for? The top searched job categories for Client Success Account Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Client Success Account Manager jobs? Cities near Decatur, AL with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you

Account Manager (Pipeline)

Ralliant

Huntsville, AL • On-site, Remote

Full-time

Re-posted 19 days ago

Job description

A Tektronix Account Manager is responsible for driving sales growth across an assigned geographic territory and/or set of named accounts by acquiring new customers, expanding penetration within targeted accounts, and nurturing long-term relationships with key stakeholders. This role blends key account management, regional business development, and proactive sales execution to increase market share and deliver exceptional customer value. The ideal candidate is a technical, detail-oriented, self-driven sales professional with a proven track record of growing sales, territory development, and managing complex technical accounts.
Key Responsibilities
Territory & Account Strategy
  • Develop and execute a comprehensive territory sales strategy focused on high-potential industries, strategic target accounts, and key opportunities.
  • Identify, prioritize, and pursue new customer engagements within the assigned territory, including both direct engagements and opportunities through prime contractors, strategic partners, system integrators, and industry alliances.
  • Build and maintain strong, multi-level relationships with key decision-makers, engineering teams, procurement groups, and influencers across the territory.
  • Create and manage account development plans that outline growth strategies, competitive positioning, and long-term business expansion opportunities.
  • Serve as an industry resource, providing insights and use value messaging to drive thought leadership to differentiate our offerings in the customer's workflow.

New Business Development & Sales Execution
  • Meet and exceed territory sales targets for the full portfolio of Tektronix' test & measurement solution offerings.
  • Proactively generate leads, cultivate new relationships, and own the entire sales cycle from prospecting and qualification to proposal development, negotiation, and close.
  • Leverage key account management principles to expand our footprint within target accounts by identifying and engaging new programs, business units, applications, and technologies.
  • Support contract and pricing negotiations to ensure mutually beneficial commercial agreements align with company objectives.
  • Collaborate with internal cross-functional teams (engineering, operations, marketing, finance) to deliver tailored solutions and maximize customer value.
  • Maintain accurate and timely documentation of all sales activities, funnel updates, and customer interactions within the CRM system.

Market Intelligence & Customer Advocacy
  • Monitor market dynamics, customer trends, competitive activity, and emerging technologies to guide engagement decisions and maximize return on investment.
  • Act as the "voice of the customer," advocating for customer needs while balancing business priorities and operational capabilities.
  • Represent the company at industry events, conferences, and tradeshows to build brand presence and cultivate new relationships.
  • Provide ongoing feedback to internal teams to influence product roadmap development priorities, feature enhancements, and availability timing.

Qualifications
  • Bachelor's degree in electrical engineering, computer engineering, computer science, systems engineering, Physics, or similar. Exceptions are available based on industry and sales experience.
  • Minimum of 3 years test & measurement sales experience with a proven track record of driving new business and managing customer accounts. Alternate sales experience will be considered.
  • Demonstrated ability to drive new business growth and deliver results through key account management and process-oriented, data-driven sales methods.
  • Excellent verbal and written communication, negotiation and problem-solving skills.
  • Strong analytical skills and the ability to translate technical information into compelling customer value propositions.
  • Highly organized, self-motivated, and the ability to manage multiple priorities in a fast-paced sales environment.
  • Proficient in CRM systems (Microsoft Dynamics preferred) and Microsoft Office 365.
  • Willingness to travel extensively (up to 50%) as required.

Critical Behaviors & Success Measures
  • Builds trust and long-term relationships with customers and partners.
  • Operates with integrity and high ethical standards.
  • Anticipates and addresses customer needs proactively.
  • Achieves forecast accuracy and sales growth targets.
  • Delivers high customer satisfaction and account retention.

If you are a hunter and results-driven, customer-obsessed professional with a passion for electronic test and measurement, we invite you to apply for the Key Account Manager position at Tek.
#LI-TD1
#LI-RB1
Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
About Tektronix
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
Pay Range
The salary range for this sales position (inclusive of sales incentives/commissions, in local currency) is 139900.00-259900.00

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