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Client Experience Manager Jobs in Decatur, AL (NOW HIRING)

Sports Clips

Licensed Assistant Salon Manager

Athens, AL · On-site

$25 - $60/hr

Sport Clips Haircuts in Athens, AL is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience. This role is ...

WaterColor Management

Be Seen First

Client Account Manager

Decatur, AL · On-site

$12 - $30/hr

... and account management teams * Maintain organized and accurate policy and client files ... Competitive pay based on experience * Licensing and professional development support * No sales ...

Alpine Legacy Group

Client Consultant

Athens, AL · On-site

$76K - $88K/yr

You'll manage your own local territory, build relationships with business owners and their teams ... Bachelor's degree or equivalent experience and a strong desire to learn. Compensation & Perks

Alpine Legacy Group

Client Consultant

Athens, AL · On-site

$76K - $88K/yr

You'll manage your own local territory, build relationships with business owners and their teams ... Bachelor's degree or equivalent experience and a strong desire to learn. Compensation & Perks

PNC

Relationship Manager III - C&IB

Huntsville, AL · On-site

... client experience. Focuses on bringing entire bank to the client by presenting the full range of ... Managing Risk - Assessing and effectively managing all of the risks associated with their business ...

Vision Technology Inc.

Client Developer

Huntsville, AL · Remote

$25/hr

Relationship Management: Navigate hospital "gatekeepers" to reach key decision-makers (Medical ... Proven experience in cold calling and B2B sales (Healthcare Staffing or Locum Tenens experience is ...

Sports Clips

Licensed Salon Manager

Decatur, AL · On-site

$30 - $60/hr

Manage daily salon operations-scheduling, inventory, and POS-to deliver a consistent, legendary client experience. * Build a Winning Team: Hire, coach, and onboard stylists while fostering teamwork ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Decatur, AL

Client Experience Manager information

See Decatur, AL salary details

$26.2K

$54.5K

$98.4K

How much do client experience manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client experience manager in Decatur, AL is $54,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $57,700.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Decatur, AL look for?

The top searched job categories for Client Experience Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Client Experience Manager jobs?

Cities near Decatur, AL with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Temporary. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $54,500 per year, or $26.2 per hour.

Licensed Assistant Salon Manager

Sports Clips

Athens, AL • On-site

$25 - $60/hr

Full-time

Re-posted 28 days ago

Job description

Sport Clips Haircuts in Athens, AL is now hiring an Assistant Salon Manager to support
daily salon operations, lead a high-performing team, and deliver an exceptional client
experience. This role is perfect for an experienced licensed hair stylist, barber, or
cosmetologist ready to grow their leadership career while still doing what they love,
cutting hair.
Compensation & Perks
  • $25-$60 hourly earnings, including tips, commission, and performance bonuses
  • Instant clientele-no need to build your own book
  • Employer-paid mental health support
  • Paid leadership, technical, and business training
  • Flexible scheduling with a strong work-life balance
  • Clear career paths with advancement opportunities within Sport Clips

What You'll Do
  • Support salon leadership with daily operations and team coordination
  • Coach and develop stylists to deliver a consistent MVP client experience
  • Assist with scheduling, opening/closing duties, and salon standards
  • Provide high-quality men's haircuts and grooming services
  • Help foster a positive, welcoming, and team-focused salon culture

What We're Looking For
  • Active Alabama Cosmetology or Barber License
  • Experience as a hair stylist or barber (men's cutting preferred)
  • Previous salon leadership or team lead experience preferred (but not required)
  • Passion for customer service and team development
  • Availability to work evenings and weekends as needed Join a locally owned, family-operated Sport Clips salon where your leadership matters, your skills are valued, and your career can grow.

Location Information:
171 US Hwy 31 N Suite B
Athens, Al 35611

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