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Client Delivery Jobs (NOW HIRING)

CXponent

Client Delivery Manager

The Client Delivery Manager ensures CXponent's consulting and brokerage projects are delivered on time, on budget, and to the highest standards of quality and client care. Acting as a billable ...

Maven Clinic

Client Delivery Manager

New York, NY · Remote

As Client Delivery Manager you will: * Lead end-to-end implementations for clients -- owning the project plan, timeline, and stakeholder communication from kickoff through go-live and handoff to ...

Hive

Client Delivery Analyst

San Francisco, CA · On-site

$60K - $85K/yr

Client Delivery Analyst We are looking for an eager and motivated delivery analyst to join our Client Delivery team. At Hive, our Client Delivery team is responsible for commercial delivery of all ...

Bmo

Client Delivery Specialist

Los Angeles, CA

$54K - $99.60K/yr

Client Service Representative Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems promptly and effectively, while ensuring ...

NTT Data, Inc.

Client Delivery Manager

Your role at a glance As a Client Delivery Manager, you will be responsible for enabling on-time delivery and high-quality execution of the client requirements / qualified, non-standardized delivery ...

Hive

Client Delivery Analyst

San Francisco, CA · On-site

$60K - $85K/yr

Client Delivery Analyst We are looking for an eager and motivated delivery analyst to join our Client Delivery team. At Hive, our Client Delivery team is responsible for commercial delivery of all ...

Machinify

Client Delivery Leader

$95K - $110K/yr

As part of the Customer Success Team , you will, as a Client Delivery Leader , be responsible for facilitating the work product between Machinify and our clients across Complex Payment Solutions

Jade Global

Client Delivery Director

San Jose, CA · Hybrid

Client Delivery Manager (CDM)1 About Jade Global Jade Global is a premier global IT services and solutions firm committed to helping clients drive business transformation through enterprise ...

Cotality

Professional, Client Delivery

Dallas, TX · On-site

We are seeking highly motivated and experienced Pro, Client Delivery Managers to join our team. The ideal candidates will be responsible for ensuring the successful delivery of our SaaS products to ...

Netcracker

Job Summary The Client Partner for is responsible for end-to-end delivery and account management for telecom clients. This role ensures successful program execution, sustained client relationships ...

Bank of Montreal

Client Delivery Specialist

Los Angeles, CA · On-site

$54K - $99.60K/yr

Commercial Sales & Service Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems promptly and effectively, while ensuring ...

Jade Global

Client Delivery Director

San Jose, CA · Hybrid

Client Delivery Manager (CDM)1 About Jade Global Jade Global is a premier global IT services and solutions firm committed to helping clients drive business transformation through enterprise ...

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How much do client delivery jobs pay per hour?

As of May 31, 2026, the average hourly pay for client delivery in the United States is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Delivery professional, and why are they important?

To thrive as a Client Delivery professional, you need strong project management skills, a solid understanding of client business needs, and relevant experience or a degree in a related field. Familiarity with CRM systems, project management tools like Jira or Asana, and sometimes certifications such as PMP or ITIL are typically required. Outstanding communication, problem-solving abilities, and a customer-focused mindset help you build trust and effectively manage client relationships. These skills are essential to ensure client satisfaction, successful project outcomes, and long-term business partnerships.

How does a Client Delivery professional typically balance multiple client projects and ensure consistent quality across deliverables?

Client Delivery professionals often manage several client projects simultaneously, requiring strong organizational skills and effective prioritization. They commonly use project management tools to track progress, set clear timelines, and coordinate with cross-functional teams such as sales, operations, and technical specialists. Regular status updates, proactive communication, and setting realistic expectations with clients are essential for maintaining high-quality standards. This role also involves quickly adapting to changing client needs while ensuring that all deliverables align with agreed-upon objectives.

What is Client Delivery?

Client Delivery refers to the process of managing and ensuring the successful execution of products, services, or solutions to clients. Professionals in Client Delivery act as a bridge between a company and its clients, overseeing projects, addressing client needs, and ensuring deliverables meet quality and timeline expectations. They play a crucial role in communication, problem-solving, and maintaining client satisfaction throughout the engagement. Their responsibilities may also include coordinating with internal teams, tracking project progress, and handling any issues that arise during delivery. Ultimately, their goal is to ensure a positive client experience and successful project outcomes.

What is the difference between Client Delivery vs Client Support?

AspectClient DeliveryClient Support
Primary FocusImplementing solutions, project executionAssisting clients, troubleshooting issues
Required SkillsProject management, technical expertiseCommunication, problem-solving
Work EnvironmentOn-site or remote project sitesHelpdesk, call centers, remote
CertificationsPM certifications, technical certificationsCustomer service certifications, technical knowledge

Client Delivery focuses on executing projects and delivering solutions to clients, often involving technical skills and project management. Client Support centers on assisting clients with issues, providing troubleshooting and ongoing help. While both roles require technical knowledge, Client Delivery emphasizes project execution, whereas Client Support emphasizes customer service and issue resolution.

More about Client Delivery jobs
What are the most commonly searched types of Client Delivery jobs? The most popular types of Client Delivery jobs are:
What states have the most Client Delivery jobs? States with the most job openings for Client Delivery jobs include:
What job categories do people searching Client Delivery jobs look for? The top searched job categories for Client Delivery jobs are:
Client Delivery jobs near you
Infographic showing various Client Delivery job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,518 per year, or $22.8 per hour.

Client Delivery Manager

CXponent

Remote

Full-time

Posted 10 days ago

Job description

The Client Delivery Manager ensures CXponent's consulting and brokerage projects are delivered on time, on budget, and to the highest standards of quality and client care. Acting as a billable project manager or in an oversight capacity, this person keeps distributed stakeholders aligned, accountable, and moving forward. They balance structure with strong people skills-driving results while building trust and positive relationships with clients, partners, and colleagues.
Role of the Client Delivery Manager
Project Conductor and Client Champion
This role orchestrates complex projects with precision, ensuring all stakeholders play their part while keeping clients confident and supported from start to finish.
Key Responsibilities
Project Oversight & Delivery
  • Manage client projects from kickoff through completion, ensuring scope, budget, and timelines are met.
  • Serve as the project manager on select engagements, providing hands-on leadership.
  • Oversee partner-led delivery to ensure quality, accountability, and consistency with CXponent standards.
  • Anticipate risks, resolve issues quickly, and escalate when necessary to protect client outcomes.

Client Experience
  • Act as the primary point of contact for clients during engagements.
  • Set clear expectations, provide proactive updates, and maintain transparency throughout the project lifecycle.
  • Ensure clients feel supported, heard, and confident in CXponent's ability to deliver.
  • Contribute directly to improved client satisfaction and higher NPS scores.

Collaboration & Coordination
  • Align with internal practice leaders, sales teams, and Client Success to ensure smooth project handoffs.
  • Coordinate with partner resources, ensuring responsibilities are clear and deliverables are met.
  • Drive accountability across distributed teams, balancing diplomacy with firm project discipline.
  • Share lessons learned and feedback to strengthen CXponent's delivery frameworks.

Process & Methodology
  • Apply CXponent's delivery methodologies and contribute to their continued evolution.
  • Document and track project performance, highlighting successes and identifying areas for improvement.
  • Support the growth of CXponent's Project Management Office (PMO) by shaping best practices.
  • Help build scalable processes that enable consistent, predictable project outcomes.
Core Objectives
Project Excellence
  • Deliver projects on time, within scope, and on budget.
  • Maintain high quality standards across internal and partner-led work.
  • Build trust and accountability with all project stakeholders.

Client Success
  • Strengthen CXponent's reputation by ensuring exceptional client experiences.
  • Anticipate client needs and proactively address challenges.
  • Contribute to higher NPS scores and long-term client loyalty.

Collaboration & Accountability
  • Align cross-functional teams and partners to project goals.
  • Hold stakeholders accountable with clear communication and follow-through.
  • Share insights to continuously improve CXponent's delivery playbooks.

Scalability & Efficiency
  • Support the evolution of CXponent's PMO into a center of delivery excellence.
  • Apply repeatable practices that improve project predictability and efficiency.
  • Help scale CXponent's ability to manage more projects without sacrificing quality.
Long-Term Vision
The Client Delivery Manager helps evolve CXponent's delivery model into a true competitive advantage. By blending structure, accountability, and client care, this role ensures projects are delivered more efficiently and consistently, while reinforcing CXponent's reputation for excellence. Over time, the role will elevate the impact of the Project Management Office, drive higher client satisfaction, and position CXponent as the consulting partner known for getting things done-while making the process smooth and collaborative for everyone involved.
Background Profile
Strong project operator and client-facing PM, hands-on but adaptable
  • 7-12 years of project management experience in consulting, professional services, or tech implementations.
  • Track record managing client-facing projects: budgets, scope, multi-stakeholder communication
  • Comfortable working with subcontractors/partners, holding them accountable without direct management authority.
  • Strong knowledge of delivery methodologies (PMI/PMP, Agile, hybrid), but able to flex and adapt to client/partner styles.
  • Has carried billable responsibility as a PM in prior roles.

Likely backgrounds:
  • Project Manager/Senior PM in a consulting or professional services firm.
  • Engagement Manager at a SaaS or CX/CCaaS vendor.
  • Program Manager/Delivery Manager at a systems integrator or managed services provider.

Bonus:
Familiarity with CX, CCaaS/UCaaS, or automation/AI projects, IT Infrastructure (but not strictly required).
GWC Role Definition
Gets It
  • Understands how to run complex client projects from kickoff through delivery.
  • Sees the full picture of consulting and brokerage engagements-balancing scope, budget, timelines, and client expectations.
    Recognizes the importance of partner management and knows how to keep distributed stakeholder groups aligned and accountable.
    Grasps CXponent's standards of client care, profitability, and delivery consistency.
Wants It
  • Enjoys the challenge of leading projects where multiple stakeholders, vendors, and moving pieces come together.
    Takes pride in delivering on promises-on time, on budget, and with quality.
  • Finds satisfaction in building strong client relationships and being the go-to person for project clarity and progress.
    Wants to contribute to CXponent's growth by refining delivery practices and raising client satisfaction.
Capacity to Do It
  • Skilled in project management methodologies with a track record of successful delivery.
  • Strong communicator, capable of balancing diplomacy with accountability across clients, partners, and internal teams.
  • Adept at identifying risks early and resolving issues quickly.
  • Able to manage billable project responsibilities while also providing oversight across partner-led work.
  • Equipped with the organizational discipline and interpersonal skills to keep projects predictable and clients confident.

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