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Client Delivery Director Jobs (NOW HIRING)

BetterUp

Client Delivery Director

Austin, TX · On-site +1

As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation and orchestration of the post-sale strategy and execution for our largest and most strategic clients.

BetterUp

Client Delivery Director

Austin, TX · On-site

$194.40 - $243/hr

As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation and orchestration of the post‑sale strategy and execution for our largest and most strategic ...

SupportFinity™

Client Delivery Director

Arlington, VT · On-site

$194.40 - $243/hr

As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation and orchestration of the post‑sale strategy and execution for our largest and most strategic ...

SupportFinity™

Client Delivery Director

Manhattan, NY · On-site

$216 - $270/hr

As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation and orchestration of the post‑sale strategy and execution for our largest and most strategic ...

Jade Global

Client Delivery Director

San Jose, CA · On-site

Client Delivery Manager (CDM)1 About Jade Global Jade Global is a premier global IT services and solutions firm committed to helping clients drive business transformation through enterprise ...

Jade Global

Client Delivery Director

San Jose, CA · Hybrid

Client Delivery Manager (CDM)1 About Jade Global Jade Global is a premier global IT services and solutions firm committed to helping clients drive business transformation through enterprise ...

PEAK6

Director, Client Delivery

Manhattan, NY · On-site

$152.24 - $190.30/hr

ABOUT THIS ROLE Apex Fintech Solutions is seeking a strategic, results-driven leader to join our team as Director, Client Delivery. This role requires an experienced professional with deep expertise ...

Apex Fintech Solutions

Director, Client Delivery

Austin, TX · On-site

$210K/yr

... team as Director, Client Delivery . This role requires an experienced professional with deep expertise overseeing end-to-end client onboarding functions for broker dealers, fintechs, wealth ...

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Client Delivery Director information

See salary details

$24K

$107.8K

$177.5K

How much do client delivery director jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client delivery director in the United States is $107,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $151,000.00 per year, depending on experience, location, and employer.

What does a client delivery director do?

A Client Delivery Director oversees the successful delivery of products or services to clients, ensuring projects are completed on time, within scope, and to the client's satisfaction. They manage client relationships, lead cross-functional teams, and coordinate resources to meet contractual obligations and service level agreements. Additionally, they address any issues that arise during the delivery process and work proactively to improve client experience and operational efficiency.

How does a client delivery director typically collaborate with internal teams to ensure project success?

A Client Delivery Director works closely with cross-functional teams, such as project managers, account executives, and technical specialists, to align resources and project goals with client expectations. They facilitate regular status meetings, help resolve bottlenecks, and ensure all stakeholders are informed and engaged throughout the delivery process. This role often involves balancing client needs with team capacity, fostering open communication, and proactively identifying risks to maintain project timelines and quality standards. Effective collaboration is crucial for building trust with both clients and internal teams, leading to successful project outcomes.

What are the key skills and qualifications needed to thrive as a client delivery director, and why are they important?

To thrive as a Client Delivery Director, you need strong project management expertise, deep industry knowledge, and a background in business administration or related fields. Familiarity with project management tools (such as Jira or Asana), CRM systems, and often certifications like PMP or ITIL are typically required. Exceptional leadership, negotiation, and communication skills set top performers apart, enabling them to manage teams and client relationships effectively. These skills and qualities are crucial for ensuring projects are delivered on time, within budget, and to the client's satisfaction, driving retention and organizational success.

What is the difference between Client Delivery Director vs Project Manager?

AspectClient Delivery DirectorProject Manager
Primary FocusOversees client relationships and delivery strategiesManages specific projects' scope, schedule, and resources
ResponsibilitiesEnsures overall client satisfaction and delivery successExecutes project plans, manages teams, and controls budgets
CredentialsTypically requires extensive experience in delivery and client managementOften requires PMP or similar project management certifications
Work EnvironmentSenior leadership, client-facing, strategicProject teams, operational, tactical

The main difference is that a Client Delivery Director focuses on strategic client relationships and overall delivery success, while a Project Manager handles the day-to-day management of individual projects. Both roles require strong communication and organizational skills, but the Director operates at a higher, more strategic level.

What cities are hiring for Client Delivery Director jobs?

Cities with the most Client Delivery Director job openings:

What are the most commonly searched types of Client Delivery jobs?

The most popular types of Client Delivery jobs are:

What states have the most Client Delivery Director jobs?

States with the most job openings for Client Delivery Director jobs include:

Client Delivery Director jobs near you
Infographic showing various Client Delivery Director job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $107,799 per year, or $51.8 per hour.

Client Delivery Director

BetterUp

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Lead the end-to-end technical and operational delivery of the BetterUp platform to clients, ensuring business needs are understood and deliverables are met.

  • Establish and maintain strong relationships with clients post-sale, acting as the primary point of contact for service delivery needs.

  • Design and oversee mechanisms to monitor delivery efficacy, report on outcomes, and implement continuous improvement strategies.

Job description

Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.
We do. We can't cram it all in here, but you'll start noticing it from the first interview.
Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move.
Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.
If that sounds exciting-and the job description below feels like a fit-we really should start talking.
Hybrid Work Policy & Hub Locations
BetterUp is a hybrid company that values in-person collaboration. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA.
  • Hybrid Expectation: You will be expected to work from your local office at least 2 days per week (or 8 days per month) and should be able to realistically commit to this structure before applying. This hybrid role will require travel up to 25% of the time for client engagements.
  • If you are not located near a hub: You will work as a fully remote employee. This remote role will require travel up to 50% of the time for client engagements and internal BetterUp purposes.

This role is open to candidates across the US. Please review the above carefully and ensure the applicable model works for your situation before applying.
As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation and orchestration of the post-sale strategy and execution for our largest and most strategic clients. This is an IC role with no direct reports.
What you'll do:
  • Delivery Management: Orchestrate the successful end-to-end technical and operational delivery of the BetterUp platform to our clients. Ensure that the business needs and requirements of our clients are clearly understood by our internal teams and effectively scope their deliverables/milestones against said requirements. Contribute to the strategic planning of delivery processes and innovations that enhance client outcomes and operational efficiency.
  • Client Relationship Management: Establish and maintain strong relationships with clients post-sale - inclusive of executive, operating and technical program leadership. Act as the primary point of contact for all client service delivery needs, ensuring superior client experience and engagement.
  • Governance: Design and run the mechanisms that monitor and report on delivery efficacy, timeliness, value realization and customer experience (both customer and internal facing). Develop and implement strategies for continuous improvement.
  • Comms & Change Management: Provide regular and real time client updates regarding delivery status, risks and outcomes. Owns the triage and cascade of communications and change management across customer and internal stakeholder groups.
  • Collaboration & Advocacy: Lead post-sale planning and execution across cross-functional delivery teams - spanning Customer Success, People Insights, Services and Product. Champion Voice of Customer with BetterUp's product and go to market leadership
  • Risk & Escalation Management: Design and run issue/escalation and risk management practices (identification → resolution). Quarterback escalation management with client stakeholders.

If you have some or all of the following, please apply:
  • 10+ years of software and/or service delivery experience (execution)
  • 5+ years of experience leading enterprise-wide SaaS platform deployments (overseeing both operational and technical delivery)
  • Excellent communication skills with executive and operating level stakeholders (inclusive of business and technical personas)
  • Influencing / working cross functionally (independently navigate well through an org)
  • Strong program/project management skills (scrum/agile a plus)
  • Ability to look around corner / uncover early indicators of risk to drive proactive remediation
  • Extensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies
  • 20% - 40% travel required (client onsite travel)
  • Removes institutional barriers to AI adoption and drives cultural change that embraces continuous reinvention
  • Exercises exceptional judgment in when to simplify and when to stretch, embodying "Do Less, Deliver More"

AI at BetterUp
Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology - people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.
Benefits:
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
  • Access to BetterUp coaching; one for you and one for a friend or family member
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental, and vision insurance
  • Flexible paid time off
  • Per year:
    • All federal/statutory holidays observed
    • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
    • 5 Volunteer Days to give back
    • Company wide Summer & Winter breaks
  • Year-round charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply.
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.
The base salary range for this role is as follows:
$215,000 - $250,00 USD: New York City and San Francisco
$195,000 - $230,000 USD: All other US locations
$178,000 - $222,000 CAD: Toronto
Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co
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