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Client Care Specialist Jobs (NOW HIRING)

Fyzical

Client Care Specialist

Boerne, TX · On-site

$16 - $21.25/hr

Client Care Specialist Do you have a passion for making a difference in the lives of others? Do you want to join a team with that same passion? Are you someone who sets and achieves goals? Do you ...

Chapman Partnership

Client Care Specialist

Homestead, FL · On-site

$15.50 - $20.75/hr

Client Care Specialist The Client Care Specialist serves as an ambassador of the client experience. This position provides clients with supportive assistance to maintain a safe, welcoming and clean ...

Ethos Veterinary Health

Client Care Specialist

Henrico, VA · On-site

$20 - $22/hr

Veterinary Client Care Specialist | $20-$22/hr | Night or Day shift Location: Virginia Veterinary Centers - Short Pump, VA Full-Time | 4x10's | 2pm - 12am or 6:30am - 4:30pm | Weekends as needed $20 ...

Ethos Veterinary Health

Client Care Specialist

Henrico, VA · On-site

$20 - $22/hr

Veterinary Client Care Specialist | $20-$22/hr | Night or Day shift Location: Virginia Veterinary Centers - Short Pump, VA Full-Time | 4x10's | 2pm - 12am or 6:30am - 4:30pm | Weekends as needed $20 ...

Joshua Tree Inc

Client Care Specialist

Cape Coral, FL · On-site

$16 - $20/hr

Description:All-Star Client Care Specialist Wanted - The Voice of Our Company We're looking for someone special. Not just someone to answer phones... But someone who owns the front office ...

Coalition Life

Client Care Specialist

Saint Louis, MO · On-site

$16.50 - $22/hr

Client Care Specialist The Client Care Specialist is a high-impact position and is critical to the success of our mission of "Ending Abortion Peacefully and Prayerfully". The ideal candidate is ...

New

Coalition Life

Client Care Specialist

Maryland Heights, MO · On-site

$16.50 - $21.75/hr

Client Care Specialist The Client Care Specialist is a high-impact position and is critical to the success of our mission of "Ending Abortion Peacefully and Prayerfully". The ideal candidate is ...

COALITION LIFE

Client Care Specialist

Saint Louis, MO · On-site

$16.50 - $22/hr

Client Care Specialist The Client Care Specialist is a high-impact position and is critical to the success of our mission of "Ending Abortion Peacefully and Prayerfully". The ideal candidate is ...

ARC GROUP

Client Care Specialist

Owensboro, KY · On-site

$16.75 - $22.25/hr

Our Client Care Specialists are essential in the assistance of client care and satisfaction to the rehabilitation program. The Client Care Specialist assists in the orientation and satisfaction of ...

Chapman Partnership

Client Care Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

Client Care Specialist The Client Care Specialist serves as an ambassador of the client experience. This position provides clients with supportive assistance to maintain a safe, welcoming and clean ...

ARC GROUP

Client Care Specialist

Ashland, KY · On-site

$15 - $19.75/hr

Our Client Care Specialists are essential in the assistance of client care and satisfaction to the rehabilitation program. The Client Care Specialist assists in the orientation and satisfaction of ...

Gateway

Client Care Specialist

Manchester, CT · On-site

$21 - $22/hr

Client Care Specialist Location: Final Gift Pet Memorial-Manchester, CT Compensation: $21-$22 per hour (DOE) Schedule: Full-Time; Training is Mon-Fri 8:30am-5pm (6 weeks). Schedule: Mon, Tues, Wed ...

Gateway

Client Care Specialist

Plainfield, IL · On-site

$21 - $23/hr

Client Care Specialist Location: Trusted Journey - Plainfield, IL Compensation: $21.00-$23.00 per hour (DOE) Schedule: Full-Time Monday - Friday 7:30am - 4 pm Benefits: Industry-Leading Benefits ...

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How much do client care specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for client care specialist in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is a client care specialist?

Client Care Specialists are professionals who serve as the main point of contact between a company and its clients. They handle customer inquiries, resolve issues, and ensure clients receive excellent service. Their role often involves managing client accounts, addressing concerns, providing information about products or services, and maintaining strong relationships to encourage client satisfaction and retention. Client Care Specialists typically work in a variety of industries, such as healthcare, finance, or customer service.

What are the key skills and qualifications needed to thrive as a client care specialist, and why are they important?

To thrive as a Client Care Specialist, you need strong communication, problem-solving abilities, and a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and sometimes industry-specific certifications are typically required. Exceptional empathy, patience, and active listening help build trust and resolve client concerns effectively. These skills ensure clients receive prompt, personalized support, which enhances satisfaction and retention.

What are some common challenges a client care specialist faces when managing multiple client accounts?

Client Care Specialists often juggle multiple client accounts simultaneously, which can present challenges such as prioritizing urgent requests, maintaining accurate records, and ensuring consistent communication. Balancing the unique needs and expectations of each client requires strong organizational skills and the ability to adapt quickly to shifting priorities. Successful specialists use customer relationship management (CRM) tools and collaborate closely with team members to provide timely, high-quality service while minimizing errors.

What are the duties of a client care specialist?

A client care specialist is responsible for managing client relationships, addressing inquiries, providing product or service information, and resolving issues to ensure customer satisfaction. They often use communication tools like phone, email, or chat and may maintain records of interactions to improve service quality.
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Client Care Specialist jobs near you
Infographic showing various Client Care Specialist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Client Care Specialist

Ethos Veterinary Health

San Marcos, CA • On-site

$20.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Welcome clients, check in patients, and coordinate appointments and emergency cases with the medical team.

  • Manage a high volume of incoming calls, callback requests, and client communications.

  • Process check-outs, estimates, payments, and other financial transactions accurately.

Job description

Client Care Specialist - Veterinary Specialty Hospital
$20.50-$23.50/hour, based on experience
Team members also receive double-time pay for working Ethos-observed holidays.
Full-time opportunities | Veterinary Specialty Hospital of North County
Current Openings:
  • Wednesday-Saturday | 7:30 AM-6:00 PM
  • Thursday-Saturday | 9:00 AM-10:00 PM

Join our team as a Client Care Specialist and make a meaningful difference for pets and the people who love them.
At Veterinary Specialty Hospital of North County, our Client Care Specialists are an essential part of the veterinary care team. You'll be the calm, confident point of contact families rely on while partnering closely with our Emergency and Specialty teams to create a supportive, organized, and compassionate experience from arrival through discharge.
Get to Know Us
At Veterinary Specialty Hospital of North County, we're a team that shows up for each other as much as we do for our patients and their families. As part of Ethos Veterinary Health, we have access to advanced emergency and specialty resources while maintaining the personal, supportive, team-focused environment that makes our hospital a special place to work.
If you're looking for a veterinary hospital where collaboration, compassion, and professional growth matter, you'll feel right at home with us.
Why You'll Love This Role
As a Client Care Specialist, Veterinary Receptionist, or Veterinary Client Service Representative, you'll support families during routine visits as well as urgent and emotional situations.
You'll work closely with veterinarians, Veterinary Technicians, and other hospital teams while managing a fast-paced front desk, high call volumes, patient flow, financial transactions, and ongoing client communication.
In Your Day-to-Day, You Will
  • Welcome clients, check in patients, and coordinate appointments and emergency cases with the medical team.
  • Manage a high volume of incoming calls, callback requests, and client communications.
  • Keep clients informed throughout their pet's visit while coordinating updates with technicians and veterinarians.
  • Process check-outs, estimates, payments, and other financial transactions accurately.
  • Maintain accurate client and patient information within the hospital's practice management system.
  • Support families during urgent, stressful, and emotionally difficult situations with compassion and professionalism.
  • Complete follow-ups and post-visit tasks to ensure clients feel supported after leaving the hospital.
  • Collaborate across Emergency, Specialty, and Client Care teams to maintain efficient hospital and patient flow.

What You Bring
  • 2+ years of veterinary hospital experience required in General Practice, Emergency, or Specialty veterinary medicine.
  • Experience must include working within a veterinary hospital environment; animal handling experience alone does not meet this requirement.
  • Strong veterinary client service, reception, and communication skills.
  • Ability to communicate clearly, compassionately, and confidently with clients and veterinary professionals.
  • Strong organization and attention to detail with the ability to manage multiple priorities.
  • Comfortable working in a fast-paced specialty and emergency veterinary environment.
  • Ability to remain calm and professional when supporting clients through urgent or emotional situations.
  • Proactive, collaborative approach to teamwork and client service.

Perks & Benefits
Fun & Supportive Culture:
  • Annual holiday parties, monthly birthday celebrations, and employee appreciation activities
  • Monthly hospital newsletter, The Scoop
  • Paid volunteering opportunities for community events
  • Dedicated Client Care Appreciation Week
  • On-site social worker supporting employee well-being

Professional Growth:
  • Partnership with the Purdue Veterinary Technician Program and Ethos-sponsored scholarships
  • VetBloom access with free online continuing education and training
  • Opportunities for advancement into clinical and leadership positions

Pet Perks:
  • 75% employee pet discount
  • Discounted employee feeding programs through Hill's, Royal Canin, and Purina
  • Free annual exam, vaccines, and lab work for eligible pets enrolled in our on-site Blood Bank's Blood Donor Program

Full-Time Benefits:
  • Five days of sick time and two weeks of accrued PTO, increasing with tenure
  • $100 annual uniform allowance
  • Medical, dental, vision, disability, and life insurance options
  • Flexible Spending Accounts available after 30 days
  • 401(k) with employer contribution
  • Employee Assistance Program (EAP), including mental health, financial, legal, and identity theft support

Location Highlight
Veterinary Specialty Hospital of North County is located in San Marcos and is accessible to veterinary professionals throughout Vista, Escondido, Carlsbad, Oceanside, Encinitas, Rancho Bernardo, Poway, Fallbrook, Temecula, Murrieta, and surrounding North County San Diego communities.
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class veterinary medicine and help shape what veterinary care becomes next.
Across our network of specialty and emergency veterinary hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary professionals in hospitals designed for learning, collaboration, and clinical excellence.
Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow professionally and personally.
Join Us
If you're an experienced Client Care Specialist, Veterinary Receptionist, Veterinary Customer Service Representative, Veterinary Client Service Coordinator, or Veterinary CSR with at least two years of veterinary hospital experience, we'd love to hear from you.
Apply today and join the Client Care team at Veterinary Specialty Hospital of North County.
Equal Opportunity Employer
Ethos Veterinary Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Employment decisions are based on qualifications, competence, merit, and business need.

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