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Client Care Consultant Jobs (NOW HIRING)

The Role As a Client Care Advisor, you'll conduct Care Consultations, develop personalized care plans, lead Care Pro introductions, and conduct quality assurance visits - all while serving as a ...

The Role As a Client Care Specialist, you'll conduct Care Consultations, develop personalized care plans, lead Care Pro introductions, and conduct quality assurance visits - all while serving as a ...

The Role As a Client Care Specialist, you'll conduct Care Consultations, develop personalized care plans, lead Care Pro introductions, and conduct quality assurance visits - all while serving as a ...

Client Care Advisor

Oak Park, IL · On-site

$49K - $52K/yr

The Role As a Client Care Advisor, you'll conduct Care Consultations, develop personalized care plans, lead Care Pro introductions, and conduct quality assurance visits - all while serving as a ...

Client Care Advisor ARE YOU LOOKING FOR A MEANINGFUL CHANGE IN YOUR PROFESSIONAL CAREER? LOOK NO ... They use the consultative sales approach to determine each individual client's needs to provide ...

Conduct in-depth care consultations and develop customized care plans. * Coordinate care delivery with Care Pros and conduct quality assurance visits. * Facilitate introductions between clients and ...

Client Care Coordinator Job Summary: At Home Instead , we are dedicated to helping older adults ... You will use a consultative sales approach to develop and continuously evaluate tailored service ...

Client Care Advisor

Bremerton, WA · On-site

$24 - $27/hr

This position combines client care coordination, consultative sales, and community relationship-building. The Client Care Advisor conducts care consultations, develops individualized care plans ...

Client Care Coordinator

Olympia, WA · On-site

$19.25 - $25.25/hr

Client Care Coordinator Objective : The Client Care Advisor is expected to perform a variety of ... Conduct Care Consultations meeting with potential clients and family members to discuss their needs ...

Senior Care Consultant

Bethesda, MD · On-site

$60 - $65/hr

Our Senior Care Consultants serve as trusted advisors and advocates, helping clients maintain ... This position combines client advocacy, care coordination, problem-solving, and relationship ...

The Home Care Consultant is responsible for ensuring achievement of revenue objectives for the ... Conduct client/CAREGiverSM introductions as needed * Conduct quality assurance (QA) visits with ...

The Client Care Advisor plays a vital role in ensuring that every client receives personalized ... You will use a consultative sales approach to develop and continuously evaluate tailored service ...

Independent Healthcare Consultant - Remote (Flexible Hours) Are you a Registered Nurse or ... Strategic Client Sourcing: Identify and establish partnerships with new clients and corporate ...

Company Description About Client: They are an equal opportunity employer and with value diversity ... As a healthcare consultant, you will be working independently on individual projects followed by ...

Company Description About Client: They are an equal opportunity employer and with value diversity ... As a healthcare consultant, you will be working independently on individual projects followed by ...

Company Description About Client: They are an equal opportunity employer and with value diversity ... As a healthcare consultant, you will be working independently on individual projects followed by ...

Company Description About Client: They are an equal opportunity employer and with value diversity ... As a healthcare consultant, you will be working independently on individual projects followed by ...

Our Senior Care Consultants serve as trusted advisors and advocates, helping clients maintain ... This position combines client advocacy, care coordination, problem-solving, and relationship ...

Company Description About Client: They are an equal opportunity employer and with value diversity ... As a healthcare consultant, you will be working independently on individual projects followed by ...

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Client Care Consultant information

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How much do client care consultant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for client care consultant in the United States is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.56 per hour, depending on experience, location, and employer.

What is a client care consultant?

A client care consultant is a professional who provides support and assistance to clients, ensuring their needs are met and issues are resolved. They often work in customer service or account management roles, utilizing communication skills and problem-solving abilities to maintain positive client relationships.

What is the role of a client care consultant?

A client care consultant is responsible for managing client relationships, addressing inquiries, and providing support to ensure customer satisfaction. They often use communication skills, problem-solving abilities, and customer management tools to assist clients effectively and maintain positive interactions.
More about Client Care Consultant jobs
What cities are hiring for Client Care Consultant jobs? Cities with the most Client Care Consultant job openings:
Who are the top companies hiring for Client Care Consultant jobs? The top employers for Client Care Consultant jobs are:
What states have the most Client Care Consultant jobs? States with the most job openings for Client Care Consultant jobs include:
Infographic showing various Client Care Consultant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.

Client Care Advisor

Home Instead

Rockford, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Home Instead rating

5.5

Company rating: 5.5 out of 10

Based on 390 frontline employees who took The Breakroom Quiz

166th of 239 rated social care providers


Job description

Client Care Advisor
Be the Person Families Turn To.
Every day, families reach out to us in some of the most stressful moments of their lives. They need someone warm, knowledgeable, and trustworthy to guide them toward the right care for their loved one. That's you. At Home Instead, the Client Care Advisor is one of the most important roles we have - you are the face of our mission from the very first call.
The Role
As a Client Care Advisor, you'll conduct Care Consultations, develop personalized care plans, lead Care Pro introductions, and conduct quality assurance visits - all while serving as a steadfast advocate for clients and their families throughout their care journey.
What You'll Do
  • Respond to incoming inquiries and conduct compassionate, consultative Care Consultations.
  • Develop individualized care plans and convert consultations into active care starts.
  • Lead Care Pro introductions and conduct ongoing quality assurance visits.
  • Maintain consistent communication with clients and families throughout the care relationship.
  • Document all touchpoints accurately in WellSky and update care plans as needs evolve.

What We're Looking For
  • Experience in client services, healthcare, senior care, or social work.
  • Natural relationship-builder with strong listening and communication skills.
  • Consultative approach - you know how to guide and connect, not just pitch.
  • Organized and detail-oriented with the ability to manage multiple clients at once.
  • Valid driver's license and willingness to travel to client homes.

What We Offer
  • Competitive salary based on experience.
  • Company vehicle.
  • Medical, Dental & Vision Insurance.
  • 401K with company match after 30 days.
  • PTO & Paid Holidays.

Position Information
Title:Client Care AdvisorID:2860
Please note that this is the job board for the franchise office located at 5813 East Riverside Blvd., Rockford, IL 61114. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at (815) 229-8810.

What Home Instead employees say

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Benefits

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Workplace

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About Home Instead

Sourced by ZipRecruiter

Home Instead is the world’s largest home care franchise network and the flagship home care brand of Honor. Together, Honor and the Home Instead network delivers better jobs for Care Professionals, better home care for aging adults, and entirely new offerings to support the aging journey. With over two decades of experience caring for seniors and their families, the Home Instead network has developed unique tools and ways of working that create meaningful impact. - Personalized Care Plans - Extensive Care Pro Training - Innovative Technology - Relationship Building

Industry

Health care and social assistance, individual, family and community social assistance, fitness and sports centers and home health care services

Company size

201 - 500 Employees

Headquarters location

Omaha, NE, US

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