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Client Care Consultant Jobs (NOW HIRING)

Home Instead

Client Care Coordinator

Wilmington, DE · On-site

$17.50 - $22.75/hr

  • PTO

Conduct in-home Care Consultations and ongoing client assessments * Develop and update personalized Plans of Care as client needs change * Oversee client services with a focus on quality ...

Jushi USA

Customer Care Consultant

Tyngsboro, MA · On-site

$19.50 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Cincinnati, OH · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Millbury, MA · On-site

$18.75 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Oxford, OH · On-site

$18.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Normal, IL · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Bloomington, IL · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Cleveland, OH · On-site

$19 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Mansfield, OH · On-site

$18.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Incline Village, NV · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Toledo, OH · On-site

$18 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Las Vegas, NV · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

Jushi USA

Customer Care Consultant

Warren, OH · On-site

$17 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for ...

HCAOA

Home Care Consultant

Dallas, TX · On-site

$16 - $18/hr

This Home Care Consultant position entails among other things: expectations of comprehensive ... Waking your client, helping her shower, dressing her * Preparing a nutritious breakfast * Putting a ...

Home Instead

Consulting RN - Client Care

Norman, OK · On-site

$50/hr

Consulting RN - Client Care (PRN) Home Instead is the largest network of Home Care Agencies in the Country and is looking to hire caring individuals to positively affect the face of aging in Norman ...

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Client Care Consultant information

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How much do client care consultant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for client care consultant in the United States is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.56 per hour, depending on experience, location, and employer.

What is a client care consultant?

A client care consultant is a professional who provides support and assistance to clients, ensuring their needs are met and issues are resolved. They often work in customer service or account management roles, utilizing communication skills and problem-solving abilities to maintain positive client relationships.

What is the role of a client care consultant?

A client care consultant is responsible for managing client relationships, addressing inquiries, and providing support to ensure customer satisfaction. They often use communication skills, problem-solving abilities, and customer management tools to assist clients effectively and maintain positive interactions.
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Client Care Consultant jobs near you
Infographic showing various Client Care Consultant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.

Client Care Coordinator

Home Instead

Wilmington, DE • On-site

$17.50 - $22.75/hr

Full-time

PTO

Posted 4 days ago

Home Instead rating

5.5

Company rating: 5.5 out of 10

Based on 393 frontline employees who took The Breakroom Quiz

168th of 240 rated social care providers

Job description

Client Care Advisor - Senior Home Care
Home Instead® | Wilmington/Newark, DE
Full-Time
Build Relationships. Solve Problems. Make a Difference.
Are you an organized, relationship-focused professional who enjoys working with people, solving problems, and making a meaningful difference?
Home Instead Wilmington/Newark is seeking a compassionate, motivated Client Care Advisor to join our team. This is a highly relational role for someone who combines excellent people skills with strong organization, good judgment, and a commitment to exceptional service.
You'll serve as a trusted point of contact for older adults and their families, helping them navigate care needs and ensuring they receive personalized, high-quality support at home.
Experience in home care, healthcare, social work, senior services, or care coordination is a plus, but we're also interested in accomplished professionals from other fields who bring strong client-service, relationship-management, and problem-solving experience.
What You'll Do
  • Build strong, ongoing relationships with clients and their families
  • Conduct in-home Care Consultations and ongoing client assessments
  • Develop and update personalized Plans of Care as client needs change
  • Oversee client services with a focus on quality, satisfaction, and retention
  • Work closely with Care Professionals and our office team to coordinate successful care
  • Identify changing client needs and recommend additional services or support when appropriate
  • Resolve concerns with empathy, professionalism, and good judgment
  • Maintain accurate client documentation and uphold quality standards
  • Travel locally to client homes and senior living communities during the workday

What We're Looking For
  • Exceptional communication and relationship-building skills
  • Strong organization and the ability to manage multiple, changing priorities
  • A compassionate, service-oriented approach
  • Confidence communicating with clients and families, including during sensitive or challenging situations
  • A proactive problem-solver who takes ownership and follows through
  • Comfort with technology and electronic record-keeping systems
  • Ability to work independently while collaborating effectively with a team
  • Professional experience in a relationship-focused, client-service environment; home care, healthcare, social work, senior services, or care coordination experience is a plus
  • Valid driver's license and reliable transportation

Why Home Instead?
For more than three decades, the Home Instead® network has helped older adults live safely and comfortably wherever they call home.
At Home Instead Wilmington/Newark, you'll join a supportive team where relationships matter and your work has a direct impact on clients, families, and the Care Professionals who serve them.
What We Offer:
  • Competitive salary based on experience
  • Plus performance-based incentives and bonuses
  • Paid vacation
  • Ongoing professional and personal development
  • Primarily Monday-Friday schedule
  • Supportive, team-focused work environment
  • The opportunity to do meaningful work with older adults and their families

Make a Difference Every Day
If you're a strong relationship-builder who enjoys helping people, solving
Position Information
Title:Client Care CoordinatorID:1028Job Type:Full-Time
Please note that this is the job board for the franchise office located at 1701 Shallcross Avenue. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 302-654-4003/229.

What Home Instead employees say

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Workplace

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About Home Instead

Sourced by ZipRecruiter

Home Instead is the world’s largest home care franchise network and the flagship home care brand of Honor. Together, Honor and the Home Instead network delivers better jobs for Care Professionals, better home care for aging adults, and entirely new offerings to support the aging journey. With over two decades of experience caring for seniors and their families, the Home Instead network has developed unique tools and ways of working that create meaningful impact. - Personalized Care Plans - Extensive Care Pro Training - Innovative Technology - Relationship Building

Industry

Health care and social assistance, individual, family and community social assistance, fitness and sports centers and home health care services

Company size

201 - 500 Employees

Headquarters location

Omaha, NE, US

Social media

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