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Client Care Liaison Jobs (NOW HIRING)

360care

Healthcare Liaison

Fredericksburg, VA · On-site

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... High School Diploma required. * 3 years healthcare sales experience preferred. * Excellent ...

360care

Healthcare Liaison

Fredericksburg, VA

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... High School Diploma required. * 3 years healthcare sales experience preferred. * Excellent ...

360care

Healthcare Liaison

Virginia Beach, VA

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... High School Diploma required. * 3 years healthcare sales experience preferred. * Excellent ...

360care

Healthcare Liaison

Nashville, TN · On-site

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... High School Diploma required. * 3 years healthcare sales experience preferred. * Excellent ...

360care

Healthcare Liaison

Richmond, VA · On-site

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... High School Diploma required. * 3 years healthcare sales experience preferred. * Excellent ...

360care

Healthcare Liaison

Roanoke, VA · On-site

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... High School Diploma required. * 3 years healthcare sales experience preferred. * Excellent ...

360care

Healthcare Liaison

Nashville, TN · On-site

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... High School Diploma required. * 3 years healthcare sales experience preferred. * Excellent ...

360care

Healthcare Liaison

Nashville, TN

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... High School Diploma required. * 3 years healthcare sales experience preferred. * Excellent ...

360care

Healthcare Liaison

Roanoke, VA

Ensure client satisfaction is met and maintained. * Conduct business in a professional, ethical and ... High School Diploma required. * 3 years healthcare sales experience preferred. * Excellent ...

Care Partners

Client Care Coordinator

Irvine, CA · On-site

$24 - $29/hr

This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements. Client Care Coordinator Requirements: EDUCATION AND EXPERIENCE

Care Partners

Client Care Coordinator

Irvine, CA

This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements. Client Care Coordinator Requirements: EDUCATION AND EXPERIENCE

Care Partners

Client Care Coordinator

Irvine, CA · On-site

$24 - $29/hr

This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements. Client Care Coordinator Requirements: EDUCATION AND EXPERIENCE

BrightStar Care

Client Care Coordinator

Waltham, MA · On-site

$19.50 - $25.25/hr

Client Care Coordinator As the Client Care Coordinator, you will play a crucial role in managing ... Serve as a liaison between the administrative team, caregivers, and clients to ensure seamless ...

Kind Senior Care Maine

Client Care Coordinator

Yarmouth, ME · On-site

$57K - $65K/yr

Client Care Coordinator Are you passionate about helping seniors live safely and independently? Do ... Serve as a key liaison between clients, caregivers, leadership, and external partners -- including ...

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Client Care Liaison information

See salary details

$12

$25

$51

How much do client care liaison jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client care liaison in the United States is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

What does a client care liaison do?

A Client Care Liaison acts as a bridge between clients and an organization, ensuring that clients' needs and concerns are addressed promptly and professionally. They handle client inquiries, resolve issues, and provide information about services or products. Their goal is to enhance client satisfaction and loyalty by fostering clear communication and offering personalized support. Client Care Liaisons may also coordinate with other departments to ensure seamless service delivery and maintain detailed records of client interactions.

How does a client care liaison typically collaborate with other departments to resolve client issues?

A Client Care Liaison works closely with departments such as sales, technical support, and account management to ensure client concerns are addressed promptly and effectively. They act as a central point of communication, relaying client feedback and coordinating solutions across teams. This role often involves facilitating meetings, tracking the progress of issue resolution, and following up with both clients and internal stakeholders to ensure satisfaction. Effective collaboration and strong interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client care liaison, and why are they important?

To thrive as a Client Care Liaison, you need strong interpersonal abilities, customer service experience, and often a background in healthcare or social services. Familiarity with customer relationship management (CRM) software, scheduling systems, and basic office applications is typically required. Excellent communication, problem-solving, and empathy help build trust and resolve client concerns effectively. These skills are vital for ensuring client satisfaction, smooth coordination, and positive outcomes for both clients and the organization.

What is the difference between Client Care Liaison vs Customer Service Representative?

AspectClient Care LiaisonCustomer Service Representative
CredentialsTypically requires healthcare or industry-specific certificationsHigh school diploma or equivalent, with customer service training
Work EnvironmentHealthcare facilities, clinics, or specialized service settingsRetail, call centers, or corporate offices
Employer & IndustryHealthcare providers, clinics, or specialized service companiesRetail, telecommunications, or service industries
Primary FocusManaging client relationships, coordinating care, and ensuring satisfactionHandling customer inquiries, resolving issues, and providing product/service info

While both roles focus on client or customer interaction, a Client Care Liaison typically works in healthcare settings, managing ongoing client relationships and care coordination. In contrast, a Customer Service Representative generally handles transactional inquiries in retail or service industries. Understanding these differences helps in choosing the right career path or job search focus.

More about Client Care Liaison jobs

What cities are hiring for Client Care Liaison jobs?

Cities with the most Client Care Liaison job openings:

What states have the most Client Care Liaison jobs?

States with the most job openings for Client Care Liaison jobs include:

What job categories do people searching Client Care Liaison jobs look for?

The top searched job categories for Client Care Liaison jobs are:

Client Care Liaison jobs near you
Infographic showing various Client Care Liaison job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,319 per year, or $25.6 per hour.

Healthcare Liaison

360care

Fredericksburg, VA • On-site

Full-time

Re-posted 24 days ago

360care rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

This position is responsible for the sales and marketing efforts for a specific area.  This person is responsible for ensuring solid and sustainable relationships with long-term care facilities while driving revenue for the area through effective sales practices and processes.


  • Serve as Sales representative in the defined area.
  • Must have Health Insurance license within 45 days of employment.
  • Travel 75% of the time.
  • No direct reports.
  • Create demand by successfully finding, developing and selling services to new accounts.
  • Expand and maintain professional relationships with new and existing customers within designated region.
  • Successfully execute sales activities and provide accurate and timely reporting.
  • Contact prospective leads and identify up sell opportunities.
  • Assist with any potential business opportunities.
  • Assist clients with completion of enrollment forms as needed.
  • Proactively contact sales leads and maintain an accurate sales pipeline.
  • Ensure client satisfaction is met and maintained.
  • Conduct business in a professional, ethical and honest manner at all times.
  • Completing pre-calls to responsible parties for nursing home residents to inform them of services.
  • Comfortably present Company services with proper decision makers.
  • Follow up to ensure prospective clients have received marketing materials.
  • Answer any questions from prospects in a timely manner.
  • Ensures that the activities of operations are conducted in a manner that is consistent with overall Company protocol and are in compliance with Federal, State and payer regulations, guidelines and requirements.
  • Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
  • Reacts positively to change and performs other duties as assigned.

  • Bachelor of Science in related field preferred; High School Diploma required.
  • 3 years healthcare sales experience preferred.
  • Excellent communication, presentation and computer skills.
  • Sensitive to deadlines and completed reporting in a timely manner.
  • Must be goal oriented, sensitive to deadlines and have a passion to help others.
  • Must be self-motivated and able to problem solve and multitask.
  • Must have own transportation, good driving record and auto insurance.

 

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.

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