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Client Care Liaison Jobs (NOW HIRING)

Ethos Veterinary Health

Client Care Liaison

Waukesha, WI · On-site

$19 - $25/hr

Client Care Liaison, Emergency Location: Waukesha, WI Schedule: First Shift | 7am-4pm | Wed/Thu/Fri | Every Other Weekend | Some holidays will be required Compensation: $19-25/hr+, Dependent on ...

RareMed Solutions

Care Liaison

Coraopolis, PA · On-site

The Care Liaison will support activities including intake and data entry of prescription referrals, referral processing, triaging of patient/prescriber inquiries, prescriber interaction, and client ...

Generations Home Care

Community Care Liaison

Chandler, AZ · On-site

$55K - $60K/yr

Community Care Liaison is a key position within our home care agency. Primarily work in the field ... Build care plan based on assessment and work with Scheduler on matching a caregiver to the client

Alana Home Care

Home Care Liaison

Knoxville, TN · On-site

$20 - $26/hr

Alana Home Care is currently seeking a Full Time Home Care Liaison to join our growing team. We ... core principles and dedication to client pleasure, peace of mind, and quality of life.

Alana Home Care

Home Care Liaison

Dickson, TN

$20 - $26/hr

Alana Home Care is currently seeking a Full Time Home Care Liaison to join our growing team. We ... core principles and dedication to client pleasure, peace of mind, and quality of life.

Angels Homecare

Community Care Liaison

Oak Forest, IL · On-site

$50K - $60K/yr

We are seeking a professional and motivated Community Care Liaison to build referral relationships, promote our services, and support client growth in the Oak Forest and surrounding service areas.

Thekey

Home Care Liaison

Clemson, SC · Remote

As a Home Care Liaison, you'll be the face of TheKey in your community, driving impact by forging ... Respond to prospective client inquiries, conduct client assessments, address family concerns, and ...

Thekey

Home Care Liaison

Garfield Heights, OH · Remote

As a Home Care Liaison, you'll be the face of TheKey in your community, driving impact by forging ... Respond to prospective client inquiries, conduct client assessments, address family concerns, and ...

TheKey

Home Care Liaison

Garfield Heights, OH · On-site

As a Home Care Liaison, you'll be the face of TheKey in your community, driving impact by forging ... Respond to prospective client inquiries, conduct client assessments, address family concerns, and ...

Full Spectrum Staffing

Home Care Liaison

Manhattan, NY · On-site

Home Care Liaison Home Care | New York City, NY Full Spectrum Search Group is a full-service health ... Collaborate with clinical and operational teams to ensure an exceptional client experience from ...

Angels Homecare

Homecare Liaison

Las Vegas, NV · On-site

$18 - $20/hr

We are seeking a motivated and professional Community Care Liaison to help expand our community presence, build referral relationships, and support client growth throughout the Las Vegas area. Job ...

Thekey

Home Care Liaison

Palm Desert, CA · Remote

As a Home Care Liaison, you'll be the face of TheKey in your community, driving impact by forging ... Respond to prospective client inquiries, conduct client assessments, address family concerns, and ...

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Client Care Liaison information

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How much do client care liaison jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client care liaison in the United States is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Client Care Liaison vs Customer Service Representative?

AspectClient Care LiaisonCustomer Service Representative
CredentialsTypically requires healthcare or industry-specific certificationsHigh school diploma or equivalent, with customer service training
Work EnvironmentHealthcare facilities, clinics, or specialized service settingsRetail, call centers, or corporate offices
Employer & IndustryHealthcare providers, clinics, or specialized service companiesRetail, telecommunications, or service industries
Primary FocusManaging client relationships, coordinating care, and ensuring satisfactionHandling customer inquiries, resolving issues, and providing product/service info

While both roles focus on client or customer interaction, a Client Care Liaison typically works in healthcare settings, managing ongoing client relationships and care coordination. In contrast, a Customer Service Representative generally handles transactional inquiries in retail or service industries. Understanding these differences helps in choosing the right career path or job search focus.

What does a client care liaison do?

A Client Care Liaison acts as a bridge between clients and an organization, ensuring that clients' needs and concerns are addressed promptly and professionally. They handle client inquiries, resolve issues, and provide information about services or products. Their goal is to enhance client satisfaction and loyalty by fostering clear communication and offering personalized support. Client Care Liaisons may also coordinate with other departments to ensure seamless service delivery and maintain detailed records of client interactions.

What are the key skills and qualifications needed to thrive as a client care liaison, and why are they important?

To thrive as a Client Care Liaison, you need strong interpersonal abilities, customer service experience, and often a background in healthcare or social services. Familiarity with customer relationship management (CRM) software, scheduling systems, and basic office applications is typically required. Excellent communication, problem-solving, and empathy help build trust and resolve client concerns effectively. These skills are vital for ensuring client satisfaction, smooth coordination, and positive outcomes for both clients and the organization.

How does a client care liaison typically collaborate with other departments to resolve client issues?

A Client Care Liaison works closely with departments such as sales, technical support, and account management to ensure client concerns are addressed promptly and effectively. They act as a central point of communication, relaying client feedback and coordinating solutions across teams. This role often involves facilitating meetings, tracking the progress of issue resolution, and following up with both clients and internal stakeholders to ensure satisfaction. Effective collaboration and strong interpersonal skills are essential for success in this role.
More about Client Care Liaison jobs
What cities are hiring for Client Care Liaison jobs? Cities with the most Client Care Liaison job openings:
What states have the most Client Care Liaison jobs? States with the most job openings for Client Care Liaison jobs include:
What job categories do people searching Client Care Liaison jobs look for? The top searched job categories for Client Care Liaison jobs are:
Client Care Liaison jobs near you
Infographic showing various Client Care Liaison job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,319 per year, or $25.6 per hour.

Client Care Liaison

Ethos Veterinary Health

Waukesha, WI • On-site

$19 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Client Care Liaison, Emergency
Location: Waukesha, WI
Schedule: First Shift | 7am-4pm | Wed/Thu/Fri | Every Other Weekend | Some holidays will be required
Compensation: $19-25/hr+, Dependent on Experience
Why Join Wisconsin Veterinary Referral Center in Waukesha?
WVRC Waukesha is a 24/7 VECCS Level I Certified Emergency & Specialty Hospital where every team member plays a vital role in delivering exceptional patient care. As part of our collaborative, fast-paced team, you'll work alongside board-certified specialists, emergency clinicians, and experienced veterinary professionals who are committed to mentorship, teamwork, and continuous learning. Our brand-new, state-of-the-art facility provides the tools and resources you need to succeed, while our supportive culture encourages professional growth, celebrates every contribution, and empowers you to make a meaningful difference for pets and the families who love them every day.
In your day-to-day, you will:
  • Serve as the vital connection between our medical teams and pet owners throughout their visit.
  • Guide clients through complex medical information with empathy, clarity, and professionalism.
  • Provide compassionate support to pet owners during emotionally challenging situations.
  • Ensure every client feels informed, respected, and cared for throughout their experience at WVRC.
  • Use your veterinary knowledge and communication skills to enhance the client experience and strengthen trust.
  • Continue making a meaningful impact in veterinary medicine while working in a role without the physical demands of lifting patients, floor nursing, or long clinical shifts.

What You Bring:
  • High school diploma or equivalent.
  • Minimum of 2 years of experience as a veterinary technician or a skilled veterinary assistant.
  • Confident and professional demeanor, with the ability to remain composed in a fast-paced environment.
  • Excellent verbal, written, and interpersonal communication skills, including the ability to effectively explain medical information, medications, and home-care instructions to clients.
  • Strong client service skills with a passion for helping others and building positive relationships with clients and colleagues.
  • Comfortable managing multiple priorities, staying organized, and taking initiative.
  • Ability to work independently while collaborating effectively as part of a team.
  • Ability to safely handle pets and assist with restraint when necessary.
  • Proficient with computers and basic keyboarding skills.
  • Knowledge of veterinary medical terminology, medication handling, lab sample management, prescriptions, and aftercare instructions preferred.
  • Previous experience with client communication, including answering phones and interacting with clients in person.
  • Ability to stand and walk for the duration of the shift.
  • Fluent English skills (speaking and reading) are required; fluency in additional languages is a plus.

Perks & Benefits:
  • Medical - Dental - Vision
  • HSA & Flexible Spending Plan Options
  • Paid Time Off
  • 401k + company match
  • Uniform Allowance
  • Veterinary Service Benefits
  • CE Allowance - Short & Long- Term Disability Options
  • Onsite Veterinary Social Worker available to employees & clients
  • Extensive training to all new (and existing) employees with our Learning & Development Trainers to advance their skills and career
  • Referral Bonuses
  • Being a part of a team of elite professionals who prioritize the needs of their patients

This position allows you to continue using your veterinary knowledge and compassion - without the physical demands of lifting patients, working on the floor, or long clinical shifts. If you love the veterinary field but are looking for a position that's less physically demanding and more client-focused, this may be the perfect next step in your career!
Surrounding Areas
WVRC Waukesha is within commuting distance of many veterinary professionals throughout Waukesha County and the greater Milwaukee area, including:
  • Pewaukee
  • Brookfield
  • Hartland
  • Wauwatosa
  • Mukwonago
  • West Allis
  • Oconomowoc
  • Milwaukee
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest
level, together.
Join Us
At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care!
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion,
color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin,
veteran status or any other basis covered by appropriate law. All employment is decided based on
qualifications, competence, merit, and business need.
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