ZipRecruiter

Log In

1

Client Care Liaison Jobs (NOW HIRING)

AccentCare, Inc.

Client Care Liaison

South Holland, IL · On-site

$23/hr

Overview Client Care Liaison / Personal Care Services Office Location: South Holland Office Position: Client Care Liaison Job ID: 77653 Position Type: Full-Time Remote/Virtual Position: No Coverage ...

Ethos Veterinary Health

Client Care Liaison

Waukesha, WI · On-site

$19 - $25/hr

Client Care Liaison, Emergency Location: Waukesha, WI Schedule: First Shift | 7am-4pm | Wed/Thu/Fri | Every Other Weekend | Some holidays will be required Compensation: $19-25/hr+, Dependent on ...

AccentCare, Inc.

Patient Care Liaison

Brooklyn, NY · On-site

$25/hr

As a Client Care Liaison, you will: * Manage relationships with insurance payers and MLTC (Managed Long-Term Care plans). * Verify patient insurance eligibility, benefits, and coverage. * Secure and ...

Alana Home Care

Home Care Liaison

Dickson, TN · On-site

$20 - $26/hr

Alana Home Care is currently seeking a Full Time Home Care Liaison to join our growing team. We ... core principles and dedication to client pleasure, peace of mind, and quality of life.

Alana Home Care

Home Care Liaison

Knoxville, TN · On-site

$20 - $26/hr

Alana Home Care is currently seeking a Full Time Home Care Liaison to join our growing team. We ... core principles and dedication to client pleasure, peace of mind, and quality of life.

Waring Vision Institute

Medical Front Desk

Mount Pleasant, SC · On-site

$16 - $19/hr

Medical Front Desk/Client Care Liaison Waring Vision Institute Waring Vision Institute currently seeking a Medical Front Desk/Client Care Liaison to join our growing team. This position is well ...

New

Serengeti Care

Community Care Liaison

Salem, OR · On-site

$67K - $69K/hr

Identify new client opportunities through outreach, relationship-building, and follow-up. * Conduct client intake assessments and facilitate service agreements. * Coordinate with branch leadership ...

TheKey

Home Care Liaison

Seattle, WA · On-site

As a Home Care Liaison, you'll be the face of TheKey in your community, driving impact by forging ... Respond to prospective client inquiries, conduct client assessments, address family concerns, and ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsClient Care Liaison Jobs

Client Care Liaison information

See salary details

$12

$25

$51

How much do client care liaison jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client care liaison in the United States is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

What does a client care liaison do?

A Client Care Liaison acts as a bridge between clients and an organization, ensuring that clients' needs and concerns are addressed promptly and professionally. They handle client inquiries, resolve issues, and provide information about services or products. Their goal is to enhance client satisfaction and loyalty by fostering clear communication and offering personalized support. Client Care Liaisons may also coordinate with other departments to ensure seamless service delivery and maintain detailed records of client interactions.

How does a client care liaison typically collaborate with other departments to resolve client issues?

A Client Care Liaison works closely with departments such as sales, technical support, and account management to ensure client concerns are addressed promptly and effectively. They act as a central point of communication, relaying client feedback and coordinating solutions across teams. This role often involves facilitating meetings, tracking the progress of issue resolution, and following up with both clients and internal stakeholders to ensure satisfaction. Effective collaboration and strong interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client care liaison, and why are they important?

To thrive as a Client Care Liaison, you need strong interpersonal abilities, customer service experience, and often a background in healthcare or social services. Familiarity with customer relationship management (CRM) software, scheduling systems, and basic office applications is typically required. Excellent communication, problem-solving, and empathy help build trust and resolve client concerns effectively. These skills are vital for ensuring client satisfaction, smooth coordination, and positive outcomes for both clients and the organization.

What is the difference between Client Care Liaison vs Customer Service Representative?

AspectClient Care LiaisonCustomer Service Representative
CredentialsTypically requires healthcare or industry-specific certificationsHigh school diploma or equivalent, with customer service training
Work EnvironmentHealthcare facilities, clinics, or specialized service settingsRetail, call centers, or corporate offices
Employer & IndustryHealthcare providers, clinics, or specialized service companiesRetail, telecommunications, or service industries
Primary FocusManaging client relationships, coordinating care, and ensuring satisfactionHandling customer inquiries, resolving issues, and providing product/service info

While both roles focus on client or customer interaction, a Client Care Liaison typically works in healthcare settings, managing ongoing client relationships and care coordination. In contrast, a Customer Service Representative generally handles transactional inquiries in retail or service industries. Understanding these differences helps in choosing the right career path or job search focus.

More about Client Care Liaison jobs

What cities are hiring for Client Care Liaison jobs?

Cities with the most Client Care Liaison job openings:

What states have the most Client Care Liaison jobs?

States with the most job openings for Client Care Liaison jobs include:

What job categories do people searching Client Care Liaison jobs look for?

The top searched job categories for Client Care Liaison jobs are:

Client Care Liaison jobs near you
Infographic showing various Client Care Liaison job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,319 per year, or $25.6 per hour.

Client Care Liaison

AccentCare, Inc.

South Holland, IL • On-site

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

AccentCare rating

6.3

Company rating: 6.3 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

100th of 245 rated social care providers

Job description

Overview
Client Care Liaison / Personal Care Services
Office Location: South Holland Office
Position: Client Care Liaison
Job ID: 77653
Position Type: Full-Time
Remote/Virtual Position: No
Coverage Area: Joliet and Melrose Park
Salary: $23.00 /hourly
Schedule: Monday - Friday, 9:00am - 5:00pm
What You Need to Know
Be the Best Client Care Liaison you can be:
If you meet these qualifications, we would love to meet you:
  • High School or GED required
  • Previous home health care or home care experience highly desirable
  • Bi-Lingual English/Spanish a plus

Responsibilities:
As a Client Care Liaison, you will:
  • Manage relationships with insurance payers and MLTC (Managed Long-Term Care plans.
  • Verify patient insurance eligibility, benefits, and coverage.
  • Secure and track service authorizations for home care services.
  • Resolve billing, claims, and reimbursement issues.
  • Stay informed of payer policies and regulatory requirements.
  • Collaborate with internal teams to ensure uninterrupted patient care.
  • Monitor authorization and reimbursement activity for process improvements.
  • Support community outreach and health plan marketing activities.

Our Investment in You:Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.
Our benefits include:
  • Medical, dental and vision coverage
  • Paid time off and paid holidays
  • Professional development opportunities
  • Company-matching 401(k)
  • Flexible spending and health savings accounts
  • Wellness offers such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
  • Programs to celebrate achievements, milestones and fellow employees
  • Company store credit for your first AccentCare branded scrubs for patient-facing employees
  • And more!

Why AccentCare?
Reimagine Your Career in Personal Care Services: Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.
Come As You Are: At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

What AccentCare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

AccentCare logo

About AccentCare

Sourced by ZipRecruiter

AccentCare is the 4th largest home health company in the nation with a history of care of over 50 years. We have more than 30,000 qualified professionals in over 242 offices who are dedicated to improving the quality of living. With advanced technologies, proprietary programs, and extensive training, our caring team members uphold our mission for over 200,000 patients and clients each year.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1999

View All AccentCare Jobs

Apply