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Client Advocate Jobs in Minnesota (NOW HIRING)

360 Communities

Community Advocate

Burnsville, MN · On-site

$22.75 - $24.25/hr

... client services and other initiatives. 12. Actively participate and attend staff meetings. 13 ... Must have reliable transportation to provide mobile advocacy across service area * Computer skills ...

Solid Ground

EMP Family Advocate

Saint Paul, MN · On-site

$23 - $25/hr

Family Advocates will work with parents to develop individualized goal plans to support families ... Manage client assistance funding for each family, ensuring spending is allowable and within budget.

AO Globe Life

Insurance Customer Advocate

Minneapolis, MN · Remote

$90K - $119K/yr

AO Globe Life is hiring Insurance Customer Advocates to work remotely with clients and help them ... Conduct client needs reviews * Explain insurance coverage in a clear, respectful manner * Follow up ...

The Salvation Army

Housing Advocate

Minneapolis, MN · On-site

$19 - $19.65/hr

The Advocate provides the highest level of care while ensuring the health and safety of clients ... Client Care * Develop and maintain a positive rapport with clients. * Support clients in following ...

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Client Advocate information

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$13

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$46

How much do client advocate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client advocate in Minnesota is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $23.08 per hour, depending on experience, location, and employer.

What is a client advocate?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.

What are some common challenges faced by client advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What are the key skills and qualifications needed to thrive as a client advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

More about Client Advocate jobs

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For Client Advocate jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Client Advocate jobs?

Cities in Minnesota with the most Client Advocate job openings:

What are popular job titles related to Client Advocate jobs in MN?

For Client Advocate jobs in MN, the most frequently searched job titles are:

Client Advocate jobs near you
Infographic showing various Client Advocate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution, with an average salary of $44,255 per year, or $21.3 per hour.

Community Advocate

360 Communities

Burnsville, MN • On-site

$22.75 - $24.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Summary: Provide resources/referral/support to individuals and families who have experienced domestic violence.  This includes assisting with safety planning, providing emotional support and goal planning.  This position also acts as a liaison between 360 Communities advocacy services and other professionals and resources in the community. Position serves/provides coverage for Apple Valley and Rosemount. Position is primarily onsite Monday - Friday full-time at 40 hours per week. Available benefits include health, dental and vision insurance options, employer matching retirement account, paid vacation, sick and safe time and flexible holiday hours. Desired qualifications include 1-2 years of experience working with victims of domestic and/or sexual violence, including knowledge of legal advocacy available for victims and families. Bachelor's degree preferred, but experience in lieu of degree will be considered. Completion of 40-hour sexual assault training required within first months of position.   

Essential Duties and Responsibilities 

1. Demonstrate commitment to the agency’s mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.” 2. Provide crisis intervention, emotional support, information and referrals, and ongoing support and services as needed to domestic violence victims/survivors and their family members. This includes following up on referrals that come from a variety of sources, including information provided in police reports/calls we receive.   

3. Provide holistic advocacy services and resources including safety planning, child/adult education, community connections/resources, housing, financial, legal (excluding legal advice), building support networks, and other services/resources as apparent or identified in intakes. 

4. Coordinate with other community advocates and volunteers to provide support to victims during court hearings, and attend court hearings as needed 

5. Respond to hospital calls at Fairview Ridges and Regina hospitals to provide support to victims/survivors during forensic exams. 

6. Develop and maintain strong working relationships with all community partners and provide training/education and feedback to improve response to victims.  This includes informing the Community Advocacy Supervisor (DV) about issues and trends that can be addressed to the Coordinated Community Response Team (CCR) and other local workgroups. 

7. Follow up on referrals from the Community Educator to connect with individuals who disclose they need help during presentations or other community events. 

8. Collaborate with other program staff to represent 360 Communities at events and presentations; this may include tabling events or presenting to systems professionals, social service providers, faith communities, medical facilities, and other community partners to ensure effective victim centered response to domestic violence and/or sexual assault. 

9. Maintain accurate data for statistical purposes as well as narratives for service delivery provisions. 

10. Partner with other program staff regarding working with victims/survivors of domestic violence in order to provide holistic support and services.   

11. Participate in or offer feedback and/or ideas to various workgroups within the organization to help us continue moving in a forward direction with best practices for staff wellness, client services and other initiatives.   

12. Actively participate and attend staff meetings. 

13. Assist in shelter as needed or directed. 

14. Pursue training opportunities for ongoing professional development and to stay up to date on trends related to the work. 

15. Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated. 

Qualifications - Education and/or Experience: 

* One to two years related experience working with victims of domestic and/or sexual violence, knowledge of legal advocacy for victims preferred.  Bachelor’s degree preferred, but experience in lieu of degree will be considered. 

• Bilingual is a plus.  

• Completion of 40-hour sexual assault training prior to employment is preferred, but will help obtain if needed within first 6 months of employment 

• Experience being self-directed, motivated and ability to demonstrate non-judgmental professional decision-making skills.   

• Experience with socially, economically and culturally diverse populations 

• Must have reliable transportation to provide mobile advocacy across service area 

• Computer skills, including Microsoft Word, Excel and use of database systems.

Equal Opportunity Employer


Day shift primarily Monday - Friday
1.0 FTE 40 hours per week.