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Client Advocate Jobs in Georgia (NOW HIRING)

Atreo

Strategic Account Manager

Gainesville, GA · On-site

$60K - $80K/yr

Proven track record of serving as a client advocate, proactively identifying and addressing customer needs * Strong ability to learn and understand client-specific systems, processes, and operational ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Responsibilities Client Advocacy & Strategic Partnership * Serves as a primary point of contact for assigned client relationships, acting as a trusted advisor throughout the client lifecycle.

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site

Client Advocacy & Strategic Partnership * Serves as a primary point of contact for assigned client relationships, acting as a trusted advisor throughout the client lifecycle. * Builds and maintains ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Responsibilities Client Advocacy & Strategic Partnership * Serves as a primary point of contact for assigned client relationships, acting as a trusted advisor throughout the client lifecycle.

ketteQ

Client Partner

Atlanta, GA · On-site

$150 - $190/hr

S.) or Atlanta, GA Client Partner About the Job ketteQ is transforming supply chain planning ... Serve as the customer's advocate within ketteQ. Partner on Growth * Work closely with Sales ...

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$11

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How much do client advocate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client advocate in Georgia is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $19.90 per hour, depending on experience, location, and employer.

What is a client advocate?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.

What are some common challenges faced by client advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What are the key skills and qualifications needed to thrive as a client advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

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Client Advocate jobs near you
Infographic showing various Client Advocate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $38,154 per year, or $18.3 per hour.

Adult Health Client Services Manager

Georgia Department of Public Health

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Salary: Depends on Qualifications
Location : Lowndes County, GA
Job Type: Full Time Salaried
Job Number: 2026-00987
Division/Section: District 8-1 County Position
Opening Date: 08/24/2026
Closing Date: 9/10/2026 11:59 PM Eastern
Description
Click HERE for Video
This is a full time, grant-funded, full benefit eligible position, located in Lowndes County, GA.
Who we are. We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.
What we offer. Full time employees will enjoya generous benefits package that includes unique training opportunities, engaging worksite wellness events, wellness breaks, employee retirement plan, 13 paid holidays per year, vacation and sick leave, health insurance, dental, vision, long term care, and life insurance. Part time positions are not benefit eligible. For more information on the State of Georgia Benefits visit http://team.georgia.gov/
Job Responsibilities
The Adult Health Promotion Clinic Client Services Manager supervises support staff, coordinates multidisciplinary adult care services (such as sexual health, chronic disease, or specialty care), and manages client advocacy, workflow optimization, and compliance with public health standards.
Core Responsibilities
  • Clinic Operations and Leadership: Directs day-to-day activities for front office staff, establishes workflow efficiencies, and ensures seamless integration between medical care and supportive client services. Ensures Linkage to Care deliverables are met.
  • Staff Supervision: Manages, mentors, and schedules clinic personnel, case management, program assistants, and peer advocate teams. Maintains staff credentials/licenses, competencies, and continuing education requirements.
  • Client Services and Case Management Oversight: Monitors client intake, eligibility verification, and treatment adherence programs. Helps resolve complex client grievances or barriers to care.
  • CAREWare Oversight: Oversees AHPC CAREWare to ensure data is entered correctly and timely as defined by Ryan White Care Act.
  • Quality Assurance and Compliance: Maintains accurate medical records, oversees internal chart audits, and aligns clinic policies with state and federal health guidelines.
  • Community and Interdisciplinary Liaison: Collaborates with outside agencies, regional programs, and primary care providers to promote adult health initiatives and streamline patient referrals.

Minimum Qualifications
Bachelor's degree in a related field from an accredited college or university and five (5) years of experience performing work related to the area of assignment, which includes two (2) years in a managerial or supervisory role or one (1) year of experience at the lower-level Healthcare Prgm Consultant 3 (HCP092) or position equivalent.
Additional Information
Georgia Department of Public Health Commissioner and leaders encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.
The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals. A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.
Employment Information
Current State employees are subject to State Personnel Board rules regarding salary.
DPH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DPH will contact educational institutions to verify degree, diploma, licensure, etc.
The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.
As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DPH-HR@dph.ga.gov.
DPH is an Equal Opportunity Employer
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Standard Benefits for Full-Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation & sick leave, paid parental leave, dental, vision, long term care, and life insurance.
Standard Benefits for Part-Time Employees
Part-time employees receive the Georgia Defined Contribution Plan and paid parental leave.

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