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Client Advocate Jobs in Alaska (NOW HIRING)

North Slope Borough

SUBSTITUTE - Clinician

Barrow, AK

$17.25 - $23/hr

Collect program statistics and compile reports in timely fashion to supervisor. Assist in supervision of Client Advocates, Counselor I, Counselor II, and Counselor III as needed. Travel to villages ...

North Slope Borough

Clinician

Barrow, AK · On-site

$67K - $89K/yr

Collect program statistics and compile reports in timely fashion to supervisor. Assist in supervision of Client Advocates, Counselor I, Counselor II, and Counselor III as needed. Travel to villages ...

North Slope Borough, AK

Clinician

Barrow, AK · On-site

$67K - $89K/yr

Collect program statistics and compile reports in timely fashion to supervisor. Assist in supervision of Client Advocates, Counselor I, Counselor II, and Counselor III as needed. Travel to villages ...

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Client Advocate information

See Alaska salary details

$15

$23

$50

How much do client advocate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client advocate in Alaska is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.38 per hour, depending on experience, location, and employer.

What is a client advocate?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.

What are some common challenges faced by client advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What are the key skills and qualifications needed to thrive as a client advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

More about Client Advocate jobs

What job categories do people searching Client Advocate jobs in Alaska look for?

The top searched job categories for Client Advocate jobs in Alaska are:

What are popular job titles related to Client Advocate jobs in AK?

For Client Advocate jobs in AK, the most frequently searched job titles are:

Client Advocate jobs near you
Infographic showing various Client Advocate job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $48,662 per year, or $23.4 per hour.

Family Advocacy Intervention Specialist/LCSW

CICONIX, LLC

Anchorage, AK • On-site

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Description
Licensed Clinical Social Worker - Family Advocacy Intervention Specialist (FAIS)
About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact.
Locations: Anchorage, Alaska (on-site) JBER Air Force Base
Position Offers:
  • Full-time/long-term position
  • Regular weekly hours (0700-1600)
  • No calls, nights, weekends, or holidays!
  • Full benefit program, including: health, PTO, & 401k + contribution
  • Relocation assistance provided

Requirements:
  • LCSW (any state)
  • Master's Degree in Social Work from CSWE accredited school
  • 2+ years counseling experience post-Masters

Summary:
CICONIX is seeking a Licensed Clinical Social Worker to join the Air Force Family Advocacy Program at JBER AFB in Anchorage, Alaska. The Family Advocacy Intervention Specialist (FAIS) encompasses the roles of both the Treatment Manager and Outreach Manager and is a member of the multidisciplinary FAP team.
About the Role:
  • Under the leadership of the Family Advocacy Officer (FAO), the FAIS directs the development and implementation of prevention services. The FAIS supports outreach and community prevention. In collaboration with other staff, the FAIS must organize and implement primary and secondary prevention and coordinate prevention activities, presentations, and programs.
  • The maltreatment component to assess families referred for suspected maltreatment and treats individuals, families, and groups whose maltreatment allegation(s) met criteria for maltreatment.
  • The New Parent Support Program (NPSP) to provide voluntary, comprehensive prevention services (primarily home-based) to families to prevent the occurrence of family maltreatment
  • The Family Advocacy Strength-Based Therapy (FAST) services providing voluntary prevention counseling to individuals, families, or groups who are at risk for maltreatment
  • Function as the primary treatment provider for assigned maltreatment and FAST cases, coordinating services for families, and monitoring client participation and progress utilizing the modalities of social casework, psychotherapy, and psycho-educational interventions
  • Complete psychosocial assessments, assess for safety on an ongoing basis and continuously assist family members with safety planning
  • Present the findings from the family assessment, the CRB determination, and recommendations for treatment.
  • Coordinate with prevention staff regarding referrals to educational services as part of the intervention plan.
  • Collaborate with other NPSP team members to develop service plans that incorporate primary and secondary prevention services.
  • Conduct home visits to NPSP clients assessed as high needs and who request social work intervention
  • Provide prevention services, briefings, and educational presentations.
  • Provide supportive services and guidance in communication, relationship enhancement, conflict management, and bereavement.
  • Provide education and advocacy services with public affairs to increase awareness of FAP services for military families and promote the effectiveness of community response (Example: installation newspaper).
  • FAIS shall function as the Team Leader and Community Liaison, and shall be the primary representative to the Integrated Delivery System (IDS). The IDS is a health system with a goal of logical integration of the delivery (provision) of health care as opposed to a fragmented system or a disorganized lack of system is a process to pool assists for assisting families. All Outreach Program services will be coordinated by the FAIS under the direction of the FAO.
  • Assessing families referred for suspected maltreatment and tread individuals, families, and groups whose maltreatment allegations meet the criteria for maltreatment.
  • Working with the New Parent Support Program to provide voluntary, and comprehensive prevention services (primarily home-based) to families to prevent the occurrence of family maltreatment.
  • Providing voluntary prevention counseling to individuals, families or groups who are at risk for maltreatment.
  • Promote community initiatives to reduce maltreatment risk factors and foster community resiliency.
  • Act as the primary treatment provider for assigned maltreatment cases, coordinating services for families, and monitoring client participation and progress utilizing the modalities of social casework, psychotherapy, and psycho-educational intervention.
  • Assess for safety on an ongoing basis and continuously assist family members with safety planning.
  • Coordinate with prevention staff regarding referrals to educational services as part of the intervention plan. Prevention services may be recommended but are not mandated to implement community organization and social marketing strategies to increase awareness and prevent family maltreatment. In collaboration with the IDS and other key organizations, the FATM shall promote initiatives to reduce maltreatment risk factors, identify community strengths and foster community resiliency.
  • Conduct psychosocial assessments and assist with safety planning.
  • Coordinate with prevention staff regarding referrals to educational services.

Qualifications:
  • Education:
    • Master's degree from a CSWE accredited school.
  • Licensure & Certifications (Current & Unrestricted):
    • U.S. Licensed Clinical Social Worker (LCSW) required.
  • Experience:
    • Two (2) years of full-time post-master's degree experience (within the last three (3) years) in professional clinical counseling service programs to men, women, and children who are abusive or abused.
    • Two (2) years' experience working with children, families, and groups in clinical or community organization settings; or as program manager, with demonstrated responsibilities in program planning with the implementation of education and intervention services, and community collaboration.
    • Experience working with professionals and agencies that provide community support and counseling intervention services to children and families.
    • Must also have experience as a group therapy facilitator or co-leader.
  • Security & Background Check:
    • Ability to obtain and maintain a government security clearance.
  • Additional Requirements:
    • Willingness to comply with the government vaccination requirements, reflected of CDC guidelines, for diseases including Hepatitis B, measles, mumps, rubella, varicella, influenza, and proof of a negative TB skin test. This requirement is for any Family Advocacy Program personnel working with MTFs and requires personnel to receive the annual influenza vaccination.

CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.
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