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Client Advocate Jobs in Alaska (NOW HIRING)

They may work independently, as part of a team or with a Producer to provide client advocacy, client retention, write new client accounts or lines of coverage as needed. Account ManagerIsare ...

They may work independently, as part of a team or with a Producer to provide client advocacy, client retention, write new client accounts or lines of coverage as needed. Account ManagerIsare ...

Licensed Master Level Clinician

Cordova, AK · On-site

$59K - $79K/yr

... client advocacy as a priority within and outside of the agency as necessary. • Maintain effective standards of communication between self & co-workers. • Participate in needs assessment for ...

Showing results 21-40

Client Advocate information

See Alaska salary details

$15

$23

$50

How much do client advocate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client advocate in Alaska is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.38 per hour, depending on experience, location, and employer.

What is a client advocate?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.

What are some common challenges faced by client advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What are the key skills and qualifications needed to thrive as a client advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

What are popular job titles related to Client Advocate jobs in Alaska?

For Client Advocate jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Client Advocate jobs in Alaska look for?

The top searched job categories for Client Advocate jobs in Alaska are:

Infographic showing various Client Advocate job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $48,662 per year, or $23.4 per hour.

Family Advocacy Program Assistant

Goldbelt Frontier Llc

Fairbanks, AK • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Job description

Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Goldbelt Frontier is committed to providing support for a range of health technology management operations, projects, and services across the government and commercial industries. Frontier collaborates with clients and partners with other businesses to ensure that the right solution with the right people is delivered to meet the client's needs. Many senior project managers and business analysts are subject matter experts in their respective fields. Frontier understands how to support multiple stakeholders to aid in developing and implementing national policies, strategies, and doctrine.
Summary:
Join our dynamic team as a Family Advocacy Program Assistant (FAPA)! As a key member, you'll manage government data systems, ensuring accurate maltreatment data entry. Your role extends to providing administrative and computer support for programs like Maltreatment Intervention and New Parent Support. Collaborating with the Family Advocacy Officer, you'll contribute to data management, compile statistics, and assist in research initiatives. If you're passionate about prevention, you'll work closely with the prevention team, offering services, briefings, and educational presentations to diverse audiences. Join us in making a difference in the lives of military families! Apply now for a rewarding career that combines administrative skills with a commitment to family well-being.
Responsibilities
Essential Job Functions:
  • The FAPA is a member of the multidisciplinary Family Advocacy Program (FAP) team and is responsible for providing administrative, technical, and prevention services.
  • Administratively, the FAPA is responsible for the maintenance of the government's automated data collection systems, including the FAPNet. The FAPA shall ensure that maltreatment data is entered into FAPNet. FAPAs shall not enter clinical data into FAPNet, treatment providers are responsible for entering clinical data.
  • The FAPA shall provide administrative and computer support to The Maltreatment Intervention, New Parent Support Program (NPSP), and Outreach components via FAPNet, and other software programs, as well as managing computer resources.
  • The FAPA, in conjunction with the Family Advocacy Offer (FAO) who leads the FAP team, shall manage data to provide information regarding patient satisfaction, recidivism, and clinical outcome measures.
  • The FAPA shall compile statistical data, prepare minutes, agendas, and notification letters in accordance with FAP Standards, and other written communication as requested by the FAO.
  • The FAPA shall assist in the research and evaluation program by administering data collection assessment instruments to individuals referred to the FAP. The FAPA shall process and score instruments initially and on a follow-up basis as specified by the FAO or Air Force FAP.
  • The FAPA shall assist the FAOM and FAIS in administering, scoring and maintaining secondary prevention program measurement instruments in support of the Outreach Program.
  • The FAPA shall work in collaboration with the prevention team to:
    • Provide supportive services to NPSP clients under the oversight of the NPSP case manager. The FAPA may accompany a Family Advocacy Nurse (FAN), Family Advocacy Treatment Manager (FATM), Family Advocacy Intervention Specialist (FAIS), and Family Advocacy Officer (FAO) to a home visit upon occasion.
    • Assist the FAIS with scheduling and preparation for the Outreach Prevention Management Council (OPMC) and will record and finalize OPMC minutes.
    • Provide prevention services, briefings, educational presentations, and activities targeted to installation leadership, active duty and family members, community, and base agencies. Community prevention activities shall be coordinated with the FAO and the FAIS.
  • In the absence of a Family Advocacy Intervention Specialist (FAIS), the FAPA may provide orientation and annual training to Squadron Commanders and First Sergeants as directed by the FAO.
  • The FAPA shall not provide Special Needs Identification and Assignment Coordination Services (formerly EFMP services), to include administrative support or relocation clearances.
  • When a FAPA has direct contact with Family Advocacy maltreatment clients or clients with open NPSP records, a note will be made in the record within 72 hours of client contact and reviewed by a provider to determine if co-signature is required. FAPAs shall not conduct intake interviews with FAP clients. When a FAPA has contact with NPSP clients, a contact note shall be created in the 'contact notes' section in the NPSP module in FAPNet.

Qualifications
Necessary Skills and Knowledge:
  • Familiarity with data collection tools and assessment instruments used in family advocacy is important.
  • Knowledge of confidentiality standards and ethical guidelines in handling sensitive client information is required.
  • The FAPA should be aware of military family dynamics and the unique challenges they face.
  • Understanding the roles of other FAP team members (e.g., FAO, FATM, FAIS) helps ensure effective collaboration.
  • Basic knowledge of psychosocial issues and maltreatment risk factors supports the FAPA's role in prevention services.
  • Awareness of community outreach strategies and social marketing principles is beneficial for promoting prevention initiatives.
  • Strong computer skills are essential for supporting various program components and maintaining digital resources.
  • The ability to compile and organize statistical data, meeting minutes, and written communications is required.
  • Effective collaboration skills are needed to work with multidisciplinary teams and support prevention staff.

Minimum Qualifications:
  • Associate degree in Education or Teacher Certification Program, Social Behavior, Human Behavior, or Health Care.
  • Experience in developing an education curriculum with learning objectives and outcomes are essential.
  • It is critical the FAPA have a high proficiency in Microsoft Office and various database and software programs.
  • Ability to obtain and maintain a government security clearance.

Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.